TrustRadius: an HG Insights company

STORIS

Score9 out of 10

8 Reviews and Ratings

STORIS - Smart To Open a Relationship Into STORIS

Pros

  • Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
  • The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
  • The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.

Cons

  • One area that currently doesn't exist would be to have the ability to track out-of-carton merchandise
  • There are some screens that require redundant keystrokes to obtain additional information. You sometimes have to "start over" to find the same information for additional products, customers, etc.
  • In some cases, the system is too restrictive, and will not let you take any shortcuts. As an example, if you receive service parts at no charge from the vendor, the purchase order for the parts cannot be closed out unless you enter a no-charge invoice to offset the received parts order.

Return on Investment

  • STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
  • We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
  • We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
  • The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.

Other Software Used

Descartes Logistics Technology Platform, Netchex

Storis, the best solution for big ticket retail

Pros

  • It handles the unique sales order process to the furniture industry beautifully.
  • With Advanced Warehouse Management capabilities it makes running the distribution centers much more efficient.
  • It's mobile applications make it possible for our sales staff to take much better care of the consumer without ever leaving their side to find a terminal.

Cons

  • Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.

Return on Investment

  • I have worked with Storis in 3 retailers now. In all cases, it has scaled beautifully to allow the companies to grow.

A Layman's Review

Pros

  • Inventory management.
  • Retail POS.
  • Reporting.

Cons

  • Would like to see a more "out of the box" user friendly set up for smaller companies that don't have IT.
  • Would like to see a built reporting package that companies can expand on.

Return on Investment

  • The system has allowed us to make more informed decisions about our purchasing.
  • The system has allowed us to monitor all aspects of our business through the reporting.

Usability