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Streak

Score8.3 out of 10

52 Reviews and Ratings

What is Streak?

Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

Streak for Mozio's Communication Needs

Use Cases and Deployment Scope

Streak is used for both our Sales and Partnership teams as well as for punctual communication by our Support team. Sales and Partnerships use it as a database to register different partnership opportunities. Support uses it mainly when we need to communicate to multiple customers with the same message (Mail Merge feature).

Pros

  • Mail Merge
  • CRM
  • Follow Up

Cons

  • Finding Documents
  • Organizing Information
  • Editing Permissions
  • Storage of Information

Return on Investment

  • ROI
  • Organization

Alternatives Considered

Zendesk Sell

Streak is an affordable, easy-to-learn CRM

Pros

  • Free add-on to Gmail - No separate place to have to go.
  • Does not clog up your email with lots of folders.
  • Very customizable to function however makes sense for you.

Cons

  • I wish that it automatically added the email address to the "box" instead of having to manually add it.
  • A little manual to move boxes to different categories.
  • I wish you could search a keyword IN the box correspondence items.

Return on Investment

  • Definitely a step above a simple Excel spreadsheet!
  • Very worthwhile for the price - it's free!
  • Quick learning curve.

Alternatives Considered

HubSpot CRM

Other Software Used

TeamViewer, Zoom Video Webinar

Ignoring you or not seeing your emails? Which is it?

Pros

  • Tracks emails and if they have been viewed

Cons

  • None that I could think of, it is a simple tool that helps with tracking emails

Return on Investment

  • Allows you to know who is ignoring or if they are not receiving your emails.

Streak Lightweight CRM

Pros

  • Integrates with gmail inbox.
  • Email tracking.
  • Tracking business processes.

Cons

  • No territory management.
  • Mobile access.
  • Documentation storage.
  • Quotes/proposals.

Return on Investment

  • Streamlined sales leads.
  • Sales tracking.
  • Sales support.

Other Software Used

LinkedIn Sales Navigator

A good CRM living inside your Inbox

Pros

  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

Cons

  • The interface of the pipelines view can have some improvements.
  • I think it would be great if, besides Streak in Gmail, they had a separate platform for use when needed.
  • The CRM features are limited when compared to some competitors.

Return on Investment

  • It has a positive impact because Streak helped me manage some deals that we close.
  • It has a positive impact because we always used the free version of Streak.

Alternatives Considered

Cloze Inbox, Insightly, Capsule CRM, Zoho CRM and HubSpot CRM

Other Software Used

Capsule CRM, Insightly, HubSpot CRM, ClickUp