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Streak

Streak

Overview

What is Streak?

Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such…

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Recent Reviews

TrustRadius Insights

Streak has become an indispensable tool for individuals and teams looking to streamline their email management and communication …
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Streak is a must-have!

10 out of 10
October 24, 2017
Incentivized
Streak is something I use for my business and for my personal needs, it allows me to see who opened my email, from what device, and when. …
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Reviewer Pros & Cons

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Pricing

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What is Streak?

Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Pipedrive?

Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

What is Copper?

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

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Product Demos

Upstox x Streak Demo

YouTube

A complete end to end demo of Streak Platform

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Product Details

What is Streak?

Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

Streak Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(48)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Streak has become an indispensable tool for individuals and teams looking to streamline their email management and communication processes. Users have found Streak to be a valuable applicant tracking system and contact list, allowing them to easily organize and categorize their correspondence separate from email subfolders. The ability to track emails and receive notifications when they are opened has proven invaluable for sales representatives, providing them with insights into prospect engagement and enabling more targeted follow-up. This feature has not only saved time but also improved the efficiency and effectiveness of customer interactions.

Streak's functionalities extend beyond email tracking, serving as a comprehensive CRM tool for managing various business processes such as sales, partnerships, support, and hiring. By leveraging Streak, users can easily manage Gsuite inboxes, handle deals and services pipelines, and automate email tracking and saved messages. The simplicity of creating reminders and mail merges has been particularly appreciated by individuals looking to stay organized in both their professional and personal lives. Moreover, Streak's ability to export contact lists to Excel has facilitated seamless data aggregation and analysis.

Whether used by individual users or entire teams, Streak has proven to be a reliable solution for enhancing productivity and improving communication. Its wide range of use cases makes it applicable across different industries and departments. From tracking leads and managing client communication to planning campaigns and organizing workflows, Streak offers a versatile platform that meets the needs of businesses of all sizes. With its simple interface and intuitive features, Streak continues to be the go-to choice for those seeking efficient email management solutions.

Email Tracking: Users have found the email tracking feature in Streak to be easy to use and very handy, with some reviewers mentioning its usefulness. They appreciate being able to track the status of their emails and know if they have been opened or not. The real-time notification when an email is opened also helps them stay updated on their communications.

Snippets Feature: Reviewers find the snippets feature in Streak very good, as it provides shortcuts for frequently used messages, saving them a lot of time. This feature allows users to quickly paste pre-written messages and templates, improving their efficiency in communication.

Integration with Google Sheets: Many users like that Streak integrates well with Google Sheets, allowing them to import data and streamline their workflow. Having a CRM platform within their Gmail Gsuite account helps improve day-to-day operations and organization for some customers.

Inadequate User Interface: Several users have expressed dissatisfaction with the user interface (UI) of Streak, stating that it could be improved for better usability. They feel that the UI lacks a proper interface other than what is visible in the Gmail inbox, suggesting a need for a more intuitive and visually appealing design.

Limited CRM Features: Some users have indicated that the CRM features of Streak are limited compared to some competitors. They desire additional functionalities to enhance their sales processes and improve customer relationship management. This suggests a potential gap in meeting the comprehensive needs of businesses seeking robust CRM capabilities.

Integration Challenges: Users have mentioned compatibility issues with Microsoft tools and difficulties in integrating Streak into their existing workflow seamlessly. They suggest that Streak should work better with Microsoft and other tools such as quote systems and CRMs. Improving integration capabilities would provide users with greater flexibility and efficiency in managing their tasks within Streak.

Based on user reviews, there are three common recommendations for Streak CRM. First, users suggest taking the time to get the data and information correct in the beginning. This involves investing effort into ensuring accurate and up-to-date data when setting up Streak CRM. Second, users recommend having a clear vision of how to use Streak for business and seeking help from the Streak team for setting up pipelines. Having a clear understanding of their business needs and goals is crucial before implementing Streak CRM, and contacting the Streak team can provide valuable assistance in pipeline setup. Lastly, users highly recommend trying out the trial or free version of Streak CRM. This allows users to familiarize themselves with the software's features, interface, and functionality without any financial obligations. Users also appreciate the responsive and helpful support team throughout their trial or free usage period. Overall, users highly recommend Streak CRM as a valuable tool for tracking clients and managing sales and marketing activities.

Attribute Ratings

Reviews

(1-13 of 13)
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Jeremias Padilla | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Streak is used for both our Sales and Partnership teams as well as for punctual communication by our Support team. Sales and Partnerships use it as a database to register different partnership opportunities. Support uses it mainly when we need to communicate to multiple customers with the same message (Mail Merge feature).
  • Mail Merge
  • CRM
  • Follow Up
  • Finding Documents
  • Organizing Information
  • Editing Permissions
  • Storage of Information
In terms of sending communication to multiple recipients, Streak has proven to be a valuable asset giving us flexibility where needed. We have had less luck when it comes to sorting, sharing, storing, and organizing the information that is registered by our teams within Streak. In my experience, giving access is not simple, activating sharing settings is not consistent, and once linked to a specific Gmail user the information generated by that user is lost if the user is no longer part of the organization.
Score 1 out of 10
Vetted Review
Verified User
Streak is being used by our entire team of 3 users.
  • Integration with Gmail
  • Customer Service
  • Pricing
  • Baited and changed price
  • Lots of bugs and technical issues
They offered a "free" plan which I have been using for a while. Now that my business has become reliant on the software, they stripped away key elements of the free plan so we can no longer use the free version. All this in the middle of the COVID-19 pandemic where my business is struggling. This is a deceptive business tactic that is unfair and appalling. I am now searching for an alternative and will no longer use Streak.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used by our department that handles client communication.
  • Tracks emails and if they have been viewed
  • None that I could think of, it is a simple tool that helps with tracking emails
If you communicate with clients daily, Streak is very useful because you will know if a client views your email. As soon as a notification pops up that they viewed your email, you could reach out to them and make it easier on your end.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's an extremely simple yet useful software that enables our sales team to know when prospects are looking at emails. This allows us to pursue certain prospects somewhat more diligently and efficiently, as we know there is some level of interest due to the Streak notifications revealing they're on our emails.
  • It notifies you when someone opens an email.
  • Tells you where an email recipient is geographically located.
  • Certain prospects VPNs make it difficult to know where they're geographically located.
  • A read notification showing the duration a prospect stayed on an email.
If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use the free version because it is just me, I don't have any employees. I love it as a way to quickly group correspondence with my clients and other contacts, separate from having to have hundreds of subfolders IN the email. It is a separate place to see a quick listing of all clients and contacts, I like that I can export this list to an Excel sheet. I use it as my CRM, but without a lot of complexity, it's more just a quick way to see all of the correspondence.
  • Free add-on to Gmail - No separate place to have to go.
  • Does not clog up your email with lots of folders.
  • Very customizable to function however makes sense for you.
  • I wish that it automatically added the email address to the "box" instead of having to manually add it.
  • A little manual to move boxes to different categories.
  • I wish you could search a keyword IN the box correspondence items.
The free version is honestly pretty robust if you are a one-person organization! If you have more than one team member, I'm certain the free version wouldn't work, but I have been very happy with the ease in setting up client boxes and tagging emails to be included in the boxes. I wish it was easier to do a search within a box, there's often I am trying to find a specific keyword within a box and there isn't a fast way to do that. I like the Task Due Date feature, I forget to utilize it more.
November 07, 2019

Streak Lightweight CRM

Sharon Ayalon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such as email tracking, that lets you track when an email is opened.
  • Integrates with gmail inbox.
  • Email tracking.
  • Tracking business processes.
  • No territory management.
  • Mobile access.
  • Documentation storage.
  • Quotes/proposals.
Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM. It is not ideal for larger companies.
Raphael Sanguinete | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Streaks functionalities to help us better manage our Gsuite inboxes, by using the Streak boxes to handle deals and services pipelines inside Gmail. We also use the Streak expansions for Gmail like the e-mail tracking feature and the snippets saved messages for use in e-mails and responses in an automated way,
  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
  • The interface of the pipelines view can have some improvements.
  • I think it would be great if, besides Streak in Gmail, they had a separate platform for use when needed.
  • The CRM features are limited when compared to some competitors.
I think Streak is well suited for companies and users that want to better manage contacts and deals inside their Gmail/Gsuite inbox in a simple way, with the benefit of getting some productivity features that help save some time when working with a lot of e-mails. I think it is less appropriate for users that have a huge database of contacts and heavy CRM needs.
Aaron Nielsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Streak to communicate with our target audience. It allows us to quickly create lists, groups and workflows to that everyone on our team knows where we stand with each potential client.

It makes it super easy to plan, organize and prepare campaigns and work with customers going forward. We ought to use it more than we do.
  • Integrates well with Google Sheets and allows you to import boxes.
  • Color Coded and custom stages allow you to plan your campaigns and track them efficiently
  • Being able to assign it to different team members works great.
  • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
  • Having a Dashboard rather than being a tab in your email might add to its usability.
  • Automated progression through the stages
Streak is absolutely perfect when you want to send a standard format to a large amount of people. When you want to set up work flows for different members of the team and know exactly where you stand.

If however you'd like a highly visual advertisement style email and commercial list management, I'd recommend another CRM.
November 16, 2017

Streak is awesome!

Shiraz Dole | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe I am the only one in my organization that utilizes Streak. The problem that Streak addresses is knowing when and how many times a peer may have viewed an email.
  • Emailing a colleague
  • Cold emailing an individual
  • Notifying you when someone views your email
  • It would be great to see which email address views the email in a thread.
Streak is well suited for almost email settings. I believe it does a great job of letting you know when someone has and has not viewed your email. Therefore, you know what subject line to use to engage an individual's attention. It also lets you know if someone is ignoring your emails.
October 24, 2017

Streak is a must-have!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Streak is something I use for my business and for my personal needs, it allows me to see who opened my email, from what device, and when. This is really useful because it allows me to react in a way that gives me the upper-hand in certain situations, without having the anxiety of "did they see my email?" Of course, there are alternatives to this feature. Where Streak wins is it's simplicity and the ability to create reminders or mail merges with ease.
  • The read-receipt feature is exceptional, better than any other service I have used.
  • The onboarding tutorials are really great.
  • Everything works like it should.
  • Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
  • It could improve by having a better import system for importing data into the "boxes" used for mail merges.
  • It could be improved by having the ability to split reminders for companies, based on who you talked to.
Very well suited for salespeople. I would use it for anything to be honest, there is always a feature that anyone could make use of with Streak - as long as they're sending emails, they can benefit from it. And the majority of its great features are free. I highly recommend it.
Pablo Povarchik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Streak in our sales division and it saves us countless hours of data manipulation in the early stage of the sales process. It works directly in your Gmail Inbox, making it straightforward to create leads, move them between stages and aggregate data as you go.
  • By sitting right in your inbox it helps to save a lot of time that otherwise would be spent going forth and back between systems.
  • The snoozing feature is priceless, helping on keeping track with leads while keeping a clean Inbox.
  • My team can work collaboratively with each lead, making it easy to "pass the baton" at each stage.
  • It would be cool if Streak integrated natively with other tools like our quote system and CRM.
  • Exporting and manipulating aggregated data is somehow difficult.
  • It lacks the features of a full-fledged CRM, which can be a pro or con depending on your specific sales process.
  • It lacks a proper user interface (other than what you see in your inbox.)
Streak is well suited for the early stage of the sales process, especially where you don't know yet if there is a real opportunity or not. It is not a replacement for full-fledged CRM when it comes to established clients.
Corey Calder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Each of us sales reps use Streak to track our emails. We've even encouraged our customer success team to use it as they're engaging actively with our customers to know if they got their intended emails okay. The ability to see if a key prospect has opened my email or not is critical, the ability to be notified at the time they open the email and especially if they open it multiple times is even more insightful.
  • An icon on the subject line of the email notifying whether the sent email has been opened or not
  • Real-time notification when the email is opened
  • Ability to delay or customize when an email is sent
  • I wish I could customize the feed in my Gmail so that I can either hide or see the statistics for specific contacts instead of it always showing up and taking up valuable screen space.
  • I wish I could track attachment downloads and links clicked.
  • I wish I could track email forwards and who they sent the email to.
Well suited for a sales rep who wants basic visibility into who is opening or not opening emails. Also very well suited for any individual managing relationships with clients/prospects (CSM role, account manager, support, etc.). Streak would not work well for someone wanting deep analytics into email campaigns and templates (prospect marketing, lead generation, customer marketing, etc.).
Matthew Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use this product as an informal applicant tracking system as well as a contact list. It is helpful in many different ways and has a lot to offer as far as solutions [go].
  • Free Email tracking is included, it starts at 200 tracked emails a month but if you share it with 5 people it becomes unlimited.
  • Mass mailing/Mail merging, allows use of mass mailing contacts and has dynamic fields for customized emails.
  • Snippets or templating, allows for quick pasting messages that are used often.
  • Snoozing or email reminding. Allows you to snooze an email and archives it until a set time where then it will pop up at the top of your inbox.
  • Mail scheduling. Allows for sending emails out at a set time, this can be done with mass mailing as well.
  • The UI could be a little better but it's great as of their latest update.
  • Improved tracking analytics would also be awesome.
  • More insight into product details or a forum for questions would be great.
Streak is very well rounded in the number of scenarios it can be used in, especially for small businesses looking to have a simple system. However its scalability is probably something that could be improved.
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