Streak for Mozio's Communication Needs
Streak is used for both our Sales and Partnership teams as well as for punctual communication by our Support team. Sales and Partnerships …
Overview
What is Streak?
Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such…
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What is Streak?
Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets,…
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What is Pipedrive?
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
What is Copper?
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
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Product Details
- About
- Tech Details
What is Streak?
Streak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.
Streak Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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- Recommendations
Streak has become an indispensable tool for individuals and teams looking to streamline their email management and communication processes. Users have found Streak to be a valuable applicant tracking system and contact list, allowing them to easily organize and categorize their correspondence separate from email subfolders. The ability to track emails and receive notifications when they are opened has proven invaluable for sales representatives, providing them with insights into prospect engagement and enabling more targeted follow-up. This feature has not only saved time but also improved the efficiency and effectiveness of customer interactions.
Streak's functionalities extend beyond email tracking, serving as a comprehensive CRM tool for managing various business processes such as sales, partnerships, support, and hiring. By leveraging Streak, users can easily manage Gsuite inboxes, handle deals and services pipelines, and automate email tracking and saved messages. The simplicity of creating reminders and mail merges has been particularly appreciated by individuals looking to stay organized in both their professional and personal lives. Moreover, Streak's ability to export contact lists to Excel has facilitated seamless data aggregation and analysis.
Whether used by individual users or entire teams, Streak has proven to be a reliable solution for enhancing productivity and improving communication. Its wide range of use cases makes it applicable across different industries and departments. From tracking leads and managing client communication to planning campaigns and organizing workflows, Streak offers a versatile platform that meets the needs of businesses of all sizes. With its simple interface and intuitive features, Streak continues to be the go-to choice for those seeking efficient email management solutions.
Email Tracking: Users have found the email tracking feature in Streak to be easy to use and very handy, with some reviewers mentioning its usefulness. They appreciate being able to track the status of their emails and know if they have been opened or not. The real-time notification when an email is opened also helps them stay updated on their communications.
Snippets Feature: Reviewers find the snippets feature in Streak very good, as it provides shortcuts for frequently used messages, saving them a lot of time. This feature allows users to quickly paste pre-written messages and templates, improving their efficiency in communication.
Integration with Google Sheets: Many users like that Streak integrates well with Google Sheets, allowing them to import data and streamline their workflow. Having a CRM platform within their Gmail Gsuite account helps improve day-to-day operations and organization for some customers.
Inadequate User Interface: Several users have expressed dissatisfaction with the user interface (UI) of Streak, stating that it could be improved for better usability. They feel that the UI lacks a proper interface other than what is visible in the Gmail inbox, suggesting a need for a more intuitive and visually appealing design.
Limited CRM Features: Some users have indicated that the CRM features of Streak are limited compared to some competitors. They desire additional functionalities to enhance their sales processes and improve customer relationship management. This suggests a potential gap in meeting the comprehensive needs of businesses seeking robust CRM capabilities.
Integration Challenges: Users have mentioned compatibility issues with Microsoft tools and difficulties in integrating Streak into their existing workflow seamlessly. They suggest that Streak should work better with Microsoft and other tools such as quote systems and CRMs. Improving integration capabilities would provide users with greater flexibility and efficiency in managing their tasks within Streak.
Based on user reviews, there are three common recommendations for Streak CRM. First, users suggest taking the time to get the data and information correct in the beginning. This involves investing effort into ensuring accurate and up-to-date data when setting up Streak CRM. Second, users recommend having a clear vision of how to use Streak for business and seeking help from the Streak team for setting up pipelines. Having a clear understanding of their business needs and goals is crucial before implementing Streak CRM, and contacting the Streak team can provide valuable assistance in pipeline setup. Lastly, users highly recommend trying out the trial or free version of Streak CRM. This allows users to familiarize themselves with the software's features, interface, and functionality without any financial obligations. Users also appreciate the responsive and helpful support team throughout their trial or free usage period. Overall, users highly recommend Streak CRM as a valuable tool for tracking clients and managing sales and marketing activities.
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Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
June 12, 2017
Read/Unread icons on every email you've sent!
Each of us sales reps use Streak to track our emails. We've even encouraged our customer success team to use it as they're engaging actively with our customers to know if they got their intended emails okay. The ability to see if a key prospect has opened my email or not is critical, the ability to be notified at the time they open the email and especially if they open it multiple times is even more insightful.
- An icon on the subject line of the email notifying whether the sent email has been opened or not
- Real-time notification when the email is opened
- Ability to delay or customize when an email is sent
- I wish I could customize the feed in my Gmail so that I can either hide or see the statistics for specific contacts instead of it always showing up and taking up valuable screen space.
- I wish I could track attachment downloads and links clicked.
- I wish I could track email forwards and who they sent the email to.
- I can easily see who is engaging with my emails and who isn't. It has directly saved me time in not working with prospects who aren't even opening my emails, or potentially those who are opening, but never responding.
- Streak has increased my awareness if old leads are re-opening my content. I've closed deals because I called someone who was re-opening my content.
- Streak has saved me time in pre-programming when I want a strategic email to be sent. I can now have emails sent first thing in the morning while I may actually be on calls or in meetings.
I selected Streak because it was easy to set up and required no admin or developer assistance. I could get myself up and running without having to trouble any others on my team. Other systems I've used are costly and required integrations and authentication to be done internally before it can be active and ultimately made Streak a clear winner. I could turn it on and have it up within minutes.
5
Our sales and customer success Teams are both leveraging Streak. We both are actively engaging with prospects and customers. We use it to track which emails are being opened and which aren't. We started using it as a sales team and then informed our customer success team of the tools they could be leveraging as well, they ate it up!