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Stream Chat has been widely used by users as a powerful backend solution for their chat systems. By leveraging Stream's capabilities, …
Overview
What is Stream Chat?
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.
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What is Stream Chat?
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Stream Chat?
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs. Stream.io also offers a news or activity feed API to drive engagement. Their tools to add activity feeds or chat to an app includes a UI kit, scalable APIs, frontend component for React, React Native, Flutter, iOS or Android, integrated machine learning/AI as well as a management dashboard.
Stream Chat Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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Stream Chat has been widely used by users as a powerful backend solution for their chat systems. By leveraging Stream's capabilities, users have been able to easily and quickly create chat-related products without the need to develop chat features from scratch. This has allowed them to focus on other aspects of their product while still delivering a complete set of chat functionality.
One notable use case of Stream Chat is its integration into e-commerce websites, where it has been instrumental in testing social commerce experiences. With the combination of live video and customer chat, Stream Chat has enabled the growth of communities and connected users in a more immediate and interactive way. This has proven to be a valuable tool for enhancing customer engagement and driving conversions.
Another prominent use case for Stream Chat is its implementation in subscription-based website products. Users have found it extremely beneficial for supporting interaction between companies and within organizations. The seamless integration of Stream Chat into native Azure C# applications has made it easy to facilitate real-time communication between team members, streamlining collaboration and improving overall productivity.
Users have also praised the automation capabilities of Stream Chat, which have helped save valuable time and energy. By automating chats and reactions, users have experienced increased efficiency and output, leading to enhanced productivity in their work processes.
Additionally, Stream Chat has been highly regarded for its ability to track conversations and implement real-time chatting in applications without requiring significant resources. Its robust functionality offers a valuable solution for developers looking to incorporate chat features into their products seamlessly.
Overall, Stream Chat has proven to be a versatile tool that solves the problem of providing comprehensive chat functionality while allowing users to focus on other crucial areas of their projects. Its ease of use, automation features, and seamless integrations make it an invaluable asset for various industries and use cases.
Speed of Integration: Many users have praised the speed at which Stream Chat integrates with their systems, with responses showing up almost immediately. This indicates that numerous reviewers have found the platform to be highly responsive during the integration process.
Responsive and Helpful Support Team: Several users have expressed their satisfaction with Stream's support team, highlighting their responsiveness and helpfulness in addressing requests and issues. These users specifically mention that the support team goes beyond providing canned responses and takes the effort to investigate and resolve problems, indicating a positive experience with customer support.
Reliable Performance: A significant number of reviewers have praised Stream Chat for its reliable performance over an extended period of use, often spanning two years or more. This indicates that many customers have had positive experiences using the platform for chat and augmented chat experiences in social commerce ventures.
Integration with API: Some users have found the integration with the software's API to be rough, especially when using the Java client. They have encountered difficulties and challenges during this process.
Lack of fully developed documentation: Several reviewers have mentioned that they find it annoying that there are null cases in Java and that the documentation is not fully developed or updated. This lack of comprehensive documentation has caused frustration for users trying to understand and utilize certain aspects of the software.
Missing features: Users have noted that there are missing features which they consider important. For example, some users desire the ability to jump to a specific message in a channel and sync chats to a video for chat replay purposes. These missing features limit the functionality and usability of the software for certain use cases.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
April 19, 2023
Stream Chat review
Automating chats and reactions has been an invaluable tool for enhancing my productivity. By employing this approach, I am able to efficiently express my thoughts and ideas, while saving valuable time and energy that would otherwise be spent typing out messages manually. This has resulted in a significant increase in my overall output, allowing me to focus on other important tasks and responsibilities. I have found that automating chats and reactions has been an excellent solution for me, and I would highly recommend it to anyone looking to streamline their communication process.
- Helped in scaling the digital needs of the venture. so very good in scalability.
- stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
- Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
- Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.
- User interfaces customaization can be improved a bit, I hope the dedicated team is working behind it.
- can work on chat bot for better access of helps in some features.
- Stream Chat offers a message search feature, but some users have reported that it can be sluggish or inconsistent, particularly when sifting through substantial amounts of data.
- Real-time messaging management is the big feature for us to look stream chat at
- Tracking the details and all for the same
- Customisation feature is also. really good due to which we can customise the reports the way we want
- Obviously it had a very positive impact on our business.
- we didn't had to invest much on our teach team to build another real-time chatting system.
- Stream chat was already there for us here to assist on the process.
Why we prefer stream chat over Twilio was as follows:
1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio.
2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app.
3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio.
2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app.
3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
April 19, 2023
Review of stream chat
Score 9 out of 10
Vetted Review
Verified User
So when we were building our application, we needed a tool with the help of which we can implement some real-time chatting on the app and can track the conversations. So we came across this amazing platform named stream chat. So, it helped us a lot in tracking these things without investing much of the resources.
- Well, if there's a need for real-time messaging need then stream chat is there for the help.
- Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
- Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.
- well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
- Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
- Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.
- Messaging real time is one of the key feature for our org
- Tracking those conversation is also a crucial for us
- analytics tool of stream chat really help us to get insights out of the system
- stream chat saved a lot of our cost which we may have invested in building our own messaging system
- stream chat saved a lot of our time which we may have invested in building our own messaging system
- overall the ROI for us with stream chat was higher
April 14, 2023
Highly recommend Stream products
It has been integrated throughout several of our subscription-based website products to support interaction bewtween and within the companies. Implementation into our native Azure C# applications was a breeze. Performance and pricing are very favorable.
- Excellent performance
- Easy to implement code
- Great documentation
- A familiar modern interface
- Better documentation on more subtle use-case scenarios
- Interaction on important business events
- Familiar interface that users step right into
- Low barrier to entry for our development staff
- Popular functionality demanded by users enhance their perception
Stream chat has a better, more open interface and clear pricing model.