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Stream Chat

Score8.6 out of 10

3 Reviews and Ratings

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What is Stream Chat?

Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.

Categories & Use Cases

Reviews

What users are saying about Stream Chat.
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Stream Chat review

Incentivized
Chirag jangra
product analyst in Product Management at heyy life (11-50 employees employees)

Use Cases and Deployment Scope

Automating chats and reactions has been an invaluable tool for enhancing my productivity. By employing this approach, I am able to efficiently express my thoughts and ideas, while saving valuable time and energy that would otherwise be spent typing out messages manually. This has resulted in a significant increase in my overall output, allowing me to focus on other important tasks and responsibilities. I have found that automating chats and reactions has been an excellent solution for me, and I would highly recommend it to anyone looking to streamline their communication process.

Pros

  • Helped in scaling the digital needs of the venture. so very good in scalability.
  • stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
  • Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
  • Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.

Cons

  • User interfaces customaization can be improved a bit, I hope the dedicated team is working behind it.
  • can work on chat bot for better access of helps in some features.
  • Stream Chat offers a message search feature, but some users have reported that it can be sluggish or inconsistent, particularly when sifting through substantial amounts of data.

Most Important Features

  • Real-time messaging management is the big feature for us to look stream chat at
  • Tracking the details and all for the same
  • Customisation feature is also. really good due to which we can customise the reports the way we want

Return on Investment

  • Obviously it had a very positive impact on our business.
  • we didn't had to invest much on our teach team to build another real-time chatting system.
  • Stream chat was already there for us here to assist on the process.

Alternatives Considered

Twilio

Other Software Used

Asana, MailerLite, WrkPlan ERP, Tggl

Highly recommend Stream products

Incentivized
Christopher UnderwoodView profile
CTO (Chief Technical Officer) in Information Technology at Encore Group of Professionals, LLC (51-200 employees employees)

Use Cases and Deployment Scope

It has been integrated throughout several of our subscription-based website products to support interaction bewtween and within the companies. Implementation into our native Azure C# applications was a breeze. Performance and pricing are very favorable.

Pros

  • Excellent performance
  • Easy to implement code
  • Great documentation
  • A familiar modern interface

Cons

  • Better documentation on more subtle use-case scenarios

Most Important Features

  • Interaction on important business events
  • Familiar interface that users step right into
  • Low barrier to entry for our development staff

Return on Investment

  • Popular functionality demanded by users enhance their perception

Alternatives Considered

Twilio

Other Software Used

Microsoft Visual Studio, Elecosoft Powerproject, Progress Telerik

Review of stream chat

Verified User
Engineer in Product Management (11-50 employees employees)

Use Cases and Deployment Scope

So when we were building our application, we needed a tool with the help of which we can implement some real-time chatting on the app and can track the conversations. So we came across this amazing platform named stream chat. So, it helped us a lot in tracking these things without investing much of the resources.

Pros

  • Well, if there's a need for real-time messaging need then stream chat is there for the help.
  • Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
  • Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.

Cons

  • well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
  • Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
  • Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.

Most Important Features

  • Messaging real time is one of the key feature for our org
  • Tracking those conversation is also a crucial for us
  • analytics tool of stream chat really help us to get insights out of the system

Return on Investment

  • stream chat saved a lot of our cost which we may have invested in building our own messaging system
  • stream chat saved a lot of our time which we may have invested in building our own messaging system
  • overall the ROI for us with stream chat was higher

Other Software Used

Asana, Avokaado, Accolade