Name: Stream Chat
Rating: 8.6 (3 reviews)
Author: Stream.IO, Inc.

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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Bandwidth

Stream Chat has been widely used by users as a powerful backend solution for their chat systems. By leveraging Stream's capabilities, users have been able to easily and quickly create chat-related products without the need to develop chat features from scratch. This has allowed them to focus on other aspects of their product while still delivering a complete set of chat functionality.

One notable use case of Stream Chat is its integration into e-commerce websites, where it has been instrumental in testing social commerce experiences. With the combination of live video and customer chat, Stream Chat has enabled the growth of communities and connected users in a more immediate and interactive way. This has proven to be a valuable tool for enhancing customer engagement and driving conversions.

Another prominent use case for Stream Chat is its implementation in subscription-based website products. Users have found it extremely beneficial for supporting interaction between companies and within organizations. The seamless integration of Stream Chat into native Azure C# applications has made it easy to facilitate real-time communication between team members, streamlining collaboration and improving overall productivity.

Users have also praised the automation capabilities of Stream Chat, which have helped save valuable time and energy. By automating chats and reactions, users have experienced increased efficiency and output, leading to enhanced productivity in their work processes.

Additionally, Stream Chat has been highly regarded for its ability to track conversations and implement real-time chatting in applications without requiring significant resources. Its robust functionality offers a valuable solution for developers looking to incorporate chat features into their products seamlessly.

Overall, Stream Chat has proven to be a versatile tool that solves the problem of providing comprehensive chat functionality while allowing users to focus on other crucial areas of their projects. Its ease of use, automation features, and seamless integrations make it an invaluable asset for various industries and use cases.

Speed of Integration: Many users have praised the speed at which Stream Chat integrates with their systems, with responses showing up almost immediately. This indicates that numerous reviewers have found the platform to be highly responsive during the integration process.

Responsive and Helpful Support Team: Several users have expressed their satisfaction with Stream's support team, highlighting their responsiveness and helpfulness in addressing requests and issues. These users specifically mention that the support team goes beyond providing canned responses and takes the effort to investigate and resolve problems, indicating a positive experience with customer support.

Reliable Performance: A significant number of reviewers have praised Stream Chat for its reliable performance over an extended period of use, often spanning two years or more. This indicates that many customers have had positive experiences using the platform for chat and augmented chat experiences in social commerce ventures.

Integration with API: Some users have found the integration with the software's API to be rough, especially when using the Java client. They have encountered difficulties and challenges during this process.

Lack of fully developed documentation: Several reviewers have mentioned that they find it annoying that there are null cases in Java and that the documentation is not fully developed or updated. This lack of comprehensive documentation has caused frustration for users trying to understand and utilize certain aspects of the software.

Missing features: Users have noted that there are missing features which they consider important. For example, some users desire the ability to jump to a specific message in a channel and sync chats to a video for chat replay purposes. These missing features limit the functionality and usability of the software for certain use cases.

Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.

WhatsApp Business is a free to download app that was built FOR  small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. 

For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.

Voice API Platform

SMS API Platform

Zentrunk - SIP Trunking

Local Numbers

Toll Free Numbers

Short Code

Stream Chat

Communications Platform as a Service (CPaaS)

Likelihood to Recommend

Stream.IO, Inc.

Asana

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Twilio

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Tggl

product analyst

Stream Chat 2023-04-18 12:18:27

Microsoft Visual Studio

Progress Telerik

Elecosoft Powerproject

CTO (Chief Technical Officer)

Stream Chat 2023-04-13 14:17:16

Avokaado

Accolade

Stream Chat 2023-04-18 15:34:16

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Home

Automating chats and reactions has been an invaluable tool for enhancing my productivity. By employing this approach, I am able to efficiently express my thoughts and ideas, while saving valuable time and energy that would otherwise be spent typing out messages manually. This has resulted in a significant increase in my overall output, allowing me to focus on other important tasks and responsibilities. I have found that automating chats and reactions has been an excellent solution for me, and I would highly recommend it to anyone looking to streamline their communication process.

Helped in scaling the digital needs of the venture. so very good in scalability.
stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.

User interfaces customaization can be improved a bit, I hope the dedicated team is working behind it.
can work on chat bot for better access of helps in some features.
Stream Chat offers a message search feature, but some users have reported that it can be sluggish or inconsistent, particularly when sifting through substantial amounts of data.

Real-time messaging management is the big feature for us to look stream chat at
Tracking the details and all for the same
Customisation feature is also. really good due to which we can customise the reports the way we want

Obviously it had a very positive impact on our business.
we didn't had to invest much on our teach team to build another real-time chatting system.
Stream chat was already there for us here to assist on the process.

It has been integrated throughout several of our subscription-based website products to support interaction bewtween and within the companies. Implementation into our native Azure C# applications was a breeze. Performance and pricing are very favorable.

Excellent performance
Easy to implement code
Great documentation
A familiar modern interface

Better documentation on more subtle use-case scenarios

Interaction on important business events
Familiar interface that users step right into
Low barrier to entry for our development staff

Popular functionality demanded by users enhance their perception

Microsoft Visual Studio, Elecosoft Powerproject, Progress Telerik

So when we were building our application, we needed a tool with the help of which we can implement some real-time chatting on the app and can track the conversations. So we came across this amazing platform named stream chat. So, it helped us a lot in tracking these things without investing much of the resources.

Well, if there's a need for real-time messaging need then stream chat is there for the help.
Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.

well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.

Messaging real time is one of the key feature for our org
Tracking those conversation is also a crucial for us
analytics tool of stream chat really help us to get insights out of the system

stream chat saved a lot of our cost which we may have invested in building our own messaging system
stream chat saved a lot of our time which we may have invested in building our own messaging system
overall the ROI for us with stream chat was higher

Stream Chat

Overview

What is Stream Chat?