Reviews (1-4 of 4)
Strikedeck Scorecard Summary
Feature Scorecard Summary
What is Strikedeck?
Strikedeck, a Medallia company is a secure SaaS platform that helps the user build and operate an effective, efficient, and scalable customer engagement program. It is a purpose-built Customer Success platform that equips CSMs with the necessary tools to create a customer-centric culture around a product , enabling more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health.
Strikedeck enables Customer Service teams to transform customer communications with out of the box playbooks and workflows for common events in the customer lifecycle. It enables users to segment customers and delivers service that is appropriate to the needs of each segment. The platform enables businesses to measure, manage, and monetize the customer experience they deliver by creating a 360-degree view of the customer by seamlessly weaving together customer data from a multitude of sources – CRM, Marketing Automation, Finance, Billing, Contracts, Support, and Product Usage.
The vendor states that Strikedeck presents the fastest time to value in the industry, and typically deploys in 6-8 weeks. With Strikedeck Fast, a delivery model that allows customers to see first value and data in a live instance in as little as a day, the solution delivers incremental value while simultaneously driving adoption.
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Strikedeck Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||80%|
|Enterprises (> 500 employees)||20%|
Strikedeck Support Options
|Video Tutorials / Webinar|
Strikedeck Technical Details