Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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Reviews (1-4 of 4)

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May 30, 2018
Peter Fletcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Bug Resolution

Yes - Yes, generally the next Release unless it's a P1 then a Hot Fix is produced by Sugar Support, generally very quickly.
Read Peter Fletcher's full review
June 04, 2016
Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Bug Resolution

Yes - Well...not exactly bugs. Customization that got messed up with a version release, it's not technically a bug but it was a hassle and SugarCRM Support had us offline for a week trying to figure it out. After that, there were ghosts in the machine (Opp Status) that took awhile to define and present. But we could not get to the problem right away. Reports were not lining up. I was not looking good to my executives. After two on-line meetings and hours spent, I figured out exactly where the customization was wrong (although I did not have the ability to fix it.) Having defined the exact problem, it was finally resolved by our rep to our satisfaction.
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Feature Scorecard Summary

Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Case management (21)
8.7
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.2
Email marketing (21)
7.3
Task management (24)
9.2
Billing and invoicing management (16)
9.1
Reporting (22)
9.1
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.0
Compensation management (11)
9.5
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

How much does Sugar Sell (SugarCRM) cost?

Sugar Sell (SugarCRM) starts at $35.

What are Sugar Sell (SugarCRM)'s top competitors?

Insightly, Zoho CRM, and Pipedrive are common alternatives for Sugar Sell (SugarCRM).

What is Sugar Sell (SugarCRM)'s best feature?

Reviewers rate Scripting environment and Social engagement and Compensation management highest, with a score of 9.5.

Who uses Sugar Sell (SugarCRM)?

The most common users of Sugar Sell (SugarCRM) are Mid-size Companies from the Computer Software industry.