Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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Reviews (1-4 of 4)

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May 30, 2018
Peter Fletcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Exceptional Examples of Sugar Sell (SugarCRM) Support

I was building a new module and didn't "follow the rules" and Sugar Support went out of their way to advise me of where I went wrong and how to fix the problem.

They were entitled to say " Go away and read the Manual" but they did not when I explained I was time constrained for delivery.
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July 22, 2016
Marc Prince | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Exceptional Examples of Sugar Sell (SugarCRM) Support

Between our ISP and Email server requirements we where getting intermittent blockages in our email generated from Sugar. We worked with the Sugar team for weeks trying to get around the issue and even tried rerouting and spoofing ports. The sugar team finally wrote a patch that fit our needs.
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June 04, 2016
Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
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Exceptional Examples of Sugar Sell (SugarCRM) Support

Our support person is knowledgeable and fast. When you can exactly define the problem, he will come through.
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December 07, 2013
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Exceptional Examples of Sugar Sell (SugarCRM) Support

Sugar had been running slower than normal (though still pretty fast, but still noticeable). We reached out to see what was going on and they discovered that, in our desire to see as much information as possible, we were requesting so much information, it was slowing down the system. They gave us some great options so that we'd still see the information we needed without giving up the real data we needed to see.
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Feature Scorecard Summary

Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.4
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Case management (21)
8.6
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.1
Email marketing (21)
7.3
Task management (24)
9.2
Billing and invoicing management (16)
9.0
Reporting (22)
9.1
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.0
Compensation management (11)
9.5
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No