Sugar Sell (SugarCRM)

Sugar Sell (SugarCRM)

About TrustRadius Scoring
Score 7.5 out of 100
Sugar Sell (SugarCRM)

Overview

Recent Reviews

Af

6 out of 10
May 28, 2021
[Sugar Sell (SugarCRM)] is being used as a trial currently to fill in the gaps that salesforce crm cannot do and will hopefully take over …
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Sugar Cell Review

7 out of 10
December 17, 2019
My consulting company has implemented SugarCRM as a resource in multiple client organizations. It is used by numerous departments …
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SugarCRM - great product

7 out of 10
December 13, 2018
We use SugarCRM as a central platform for all teams which allows us to be more efficient internally and externally. We use this CRM to …
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Read all reviews

Popular Features

View all 31 features
  • Integration with email client (e.g., Outlook or Gmail) (29)
    8.9
    89%
  • Custom fields (29)
    8.9
    89%
  • Customer data management / contact management (32)
    8.8
    88%
  • Interaction tracking (30)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

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Pricing

View all pricing

Sugar Professional

$52.00

Cloud
Per User/Per Month (billed annually)

Sugar Sell

$80.00

Cloud
Per User/Per Month (billed annually)

Sugar Enterprise

$85.00

Cloud
Per User/Per Month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sugarcrm.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $52 per month

Features Scorecard

Sales Force Automation

8.5
85%

Customer Service & Support

8.8
88%

Marketing Automation

8.3
83%

CRM Project Management

8.9
89%

CRM Reporting & Analytics

8.9
89%

Customization

8.7
87%

Security

8.6
86%

Social CRM

8.5
85%

Integrations with 3rd-party Software

8.6
86%

Platform

8.2
82%

Product Details

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) starts at $52.

Insightly, Zoho CRM, and Pipedrive are common alternatives for Sugar Sell (SugarCRM).

Reviewers rate Case management and Task management and Pipeline visualization highest, with a score of 9.

The most common users of Sugar Sell (SugarCRM) are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

View all alternatives

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Marc Prince | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Study, study, and study. Be prepared to train everyday until all processes are flowing nicely. The CRM is the elephant and figuring out where to take the first bite can be a challenge. But there is only one way to eat this elephant, one bite at a time. Systematic planning is very important.
Tom Kreiner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The software was very easy to install. You needed to have some basic infrastructure in place to start. For us, we needed to have a working Microsoft IIS web environment and Microsoft SQL Server installed. We added the PHP extensions to IIS through the install executable that is freely available on the web. Once the infrastructure was in place, it was simply a matter of copying the SugarCRM application into place and opening the web site. The application walked you through the install, step by step. You answer some basic questions about your environment, and the installation handled the rest.