Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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Reviews (1-5 of 5)

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May 30, 2018
Peter Fletcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Headcount Required

Sugar's ease of customisation and admin tools keep on-going support costs to a minimum.
Sugar University offers free training courses users easily keep up to date with Sugar's new features.
Sugar has a very low TCO because of this low resource requirement while allowing us to deliver what the client eeds.
Read Peter Fletcher's full review
July 22, 2016
Marc Prince | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Support Headcount Required

2 - Database administrators. Software support engineers. Programmers for patching between systems. Sales analyst
Read Marc Prince's full review
December 07, 2013
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support Headcount Required

3 - There is no real skill required for someone to provide internal Sugar support. If you have desire to learn how Sugar works, you're able to teach yourself in a relatively short amount of time. I knew nothing about Sugar when our company started using now. Now I know how to customize it for any new user.
Read this authenticated review

Feature Scorecard Summary

Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Case management (21)
8.7
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.1
Email marketing (21)
7.3
Task management (24)
9.2
Billing and invoicing management (16)
9.0
Reporting (22)
9.1
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.0
Compensation management (11)
9.5
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No