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Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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March 02, 2020

The CRM You've Been Searching For

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Other Software Used

MS SharePoint, Jira Software, Atlassian Confluence, Oracle SCM Cloud, Oracle ERP Cloud, Oracle CPQ Cloud (BigMachines), Microsoft Teams, Microsoft Project, Microsoft Visio, VMware Workstation Player (formerly VMware Player), Cisco AnyConnect
Read this authenticated review

Sugar Sell (SugarCRM) Scorecard Summary

Likelihood to Recommend (211)
7.6
Likelihood to Renew (26)
8.2
Usability (7)
9.6
Availability (2)
10.0
Performance (2)
10.0
Support Rating (15)
9.6
In-Person Training (1)
9.0
Online Training (1)
8.0
Implementation Rating (9)
9.0
Product Scalability (1)
9.0

Feature Scorecard Summary

Sales Force Automation
9.0
Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Customer Service & Support
9.1
Case management (21)
8.7
Call center management (17)
9.4
Help desk management (15)
9.2
Marketing Automation
8.2
Lead management (20)
9.2
Email marketing (21)
7.3
CRM Project Management
9.1
Task management (24)
9.2
Billing and invoicing management (16)
9.1
Reporting (22)
9.1
CRM Reporting & Analytics
9.0
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Customization
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Security
9.1
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social CRM
9.4
Social data (17)
9.3
Social engagement (14)
9.5
Integrations with 3rd-party Software
9.3
Marketing automation (17)
9.0
Compensation management (11)
9.5
Platform
8.1
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Categories:  Contact Management,  Customer Relationship Management (CRM)

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

How much does Sugar Sell (SugarCRM) cost?

Sugar Sell (SugarCRM) starts at $35.

What are Sugar Sell (SugarCRM)'s top competitors?

Insightly, Zoho CRM, and Pipedrive are common alternatives for Sugar Sell (SugarCRM).

What is Sugar Sell (SugarCRM)'s best feature?

Reviewers rate Scripting environment and Social engagement and Compensation management highest, with a score of 9.5.

Who uses Sugar Sell (SugarCRM)?

The most common users of Sugar Sell (SugarCRM) are Mid-size Companies from the Computer Software industry.