Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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Reviews (1-4 of 4)

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May 30, 2018
Peter Fletcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Premium Support

Yes - We run our business on Sugar so it makes sense to have a support contract as we rely on the system so heavily.
Read Peter Fletcher's full review
June 03, 2013
Tom Kreiner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Premium Support

No - We are an IT consulting company, so we are very comfortable with technology. We decided to take on the issues we face on our own. Luckily, we have never had any real issues with the SugarCRM system that has caused us real concern. On the rare occasions that we have run into issues, a simple internet search has usually rendered the solution. There is a lot of documentation on the Sugar site to help and there are a number of forums on the web where issues can be discussed.
Read Tom Kreiner's full review

Feature Scorecard Summary

Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.4
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Case management (21)
8.6
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.1
Email marketing (21)
7.3
Task management (24)
9.2
Billing and invoicing management (16)
9.0
Reporting (22)
9.1
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.0
Compensation management (11)
9.5
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No