Sugar Sell (SugarCRM) Reviews

215 Ratings
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Score 7.4 out of 100

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Reviews (1-7 of 7)

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March 26, 2021
Sebastian Cuadras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
In the overall usage of the system I still give it a 10 out 10 because it's our day to day system that we use here at work. We all have come to love it because it's quick and easy to use. New updates are given to us by our supervisors or managers and it's easy to do new things in the system. The only Issue like I said before that I'm having is that once I put a payment date and want to modify the dates, it will only allow me to eliminate the date but not put a new one back in.
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March 14, 2021
Jay Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Usability

9
Being able to adjust the layout to exactly fits our needs allows for the best user experience. The search functionality is also very easy to use. Hiding unused modules also allows for our users to focus on the what the need to do daily.
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March 09, 2021
Uriel Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

10
Because it allows us as a work team to have control over the information of our clients and give personalized attention to each one of them. And in this way provides our clients with the reliability that they need from us and as a work team it helps us to carry out our work quickly and efficiently.
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March 08, 2021
Carla Peralta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

10
You can just click all over the CRM and understand by using it...
You can notice the difference between all the tools, you are able to edit if you typed something wrong, if you change something in the CRM you can let all your employers how to use it easy and quick.
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December 07, 2013
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

8
There's a learning curve associated with Sugar. Right away, it's not as easy as an out-of-the-box CRM. Once you learn how to use Sugar, the system fits what your needs are. With any other CRM, you'd be trying to figure out how your company can best fit the CRM. You don't want to change your business cycle for your CRM, the CRM should fit your business cycle.
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Feature Scorecard Summary

Customer data management / contact management (30)
9.1
Workflow management (26)
9.1
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.1
Interaction tracking (27)
9.1
Channel / partner relationship management (22)
9.2
Case management (21)
8.8
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.2
Email marketing (21)
7.3
Task management (24)
9.3
Billing and invoicing management (16)
9.1
Reporting (22)
9.2
Forecasting (22)
9.4
Pipeline visualization (23)
8.8
Customizable reports (25)
9.2
Custom fields (27)
9.1
Custom objects (24)
8.9
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.4
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.1
Compensation management (11)
9.6
Mobile access (18)
8.2

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

How much does Sugar Sell (SugarCRM) cost?

Sugar Sell (SugarCRM) starts at $35.

What are Sugar Sell (SugarCRM)'s top competitors?

Insightly, Zoho CRM, and Pipedrive are common alternatives for Sugar Sell (SugarCRM).

What is Sugar Sell (SugarCRM)'s best feature?

Reviewers rate Compensation management highest, with a score of 9.6.

Who uses Sugar Sell (SugarCRM)?

The most common users of Sugar Sell (SugarCRM) are from Mid-size Companies and the Information Technology & Services industry.