Sumo Logic

Valuable log ingestion: Many users have found Sumo Logic's ability to ingest logs from their CDN directly, in real-time, to be a valuable feature. This eliminates the need for massive compressed archives that were sent every two hours.

Extensive REST API capabilities: Several reviewers have praised Sumo Logic's REST API for its extensive capabilities in managing log sources, source configurations, dashboard data, searches, and more. They have also noted that the API documentation is consistently updated.

Easy configuration management: Users appreciate the addition of the ability to configure agents via configuration files. This feature allows for easier and more flexible configuration management using tools like Chef, Puppet, or Salt. Some users have specifically mentioned how this has improved their workflow.

Difficult User Management: Many users have expressed difficulty in managing user accounts due to the lack of a User/RBAC API, which made it necessary to manually review user accounts and create spreadsheets.

Limited Collaboration Features: Reviewers have mentioned that the user who creates saved search queries, alerts, reports, or dashboards is the only one who can edit them. This creates difficulties in a collaborative environment or larger enterprise where multiple users may need to collaborate on and modify these assets.

Unpublished Work on User Deletion: Deleting a user account in Sumo Logic causes all the work created by that user to become unpublished and unscheduled. This includes dashboards, scheduled searches, alerting, reporting, and other related assets.

Users commonly recommend the following for Sumo Logic:

• Use Sumo Logic for log file analysis and other big data projects. It is considered the best solution available in the market for log management and machine data analytics platform.

• Configure alerts for anomalies/failures and keep logs of different parts of the system to ensure comprehensive monitoring.

• Take advantage of Sumo Logic's ease of use and advanced features, such as parsing, dashboarding, and alerting. Users should consider taking training provided by Sumo Logic to effectively navigate the platform.

• Utilize the very responsive support team and benefit from frequent updates provided by Sumo Logic.

• Set up Sumo Logic properly for future time-saving benefits.

• Consider Sumo Logic for IT teams as it provides sophisticated analytics and improves security in the cloud.

• Optimize log writing of applications for cheaper and better log management with Sumo Logic.

• Use Sumo Logic for monitoring APIs, network monitoring issues, and infrastructure monitoring to make it more efficient.

• Explore more ways to view and aggregate data in Sumo Logic for better monitoring of systems.

• Consider the total cost of ownership before choosing a monitoring analytics solution, including capacity planning, data ingest costs, support contracts, time to build out an MVP, familiarity with the data, and cycle time.

• Work with vendor services for any issues related to search API and dashboard problems.

• Try Sumo Logic as a good alternative to Splunk if it is not in the budget or if extreme needs are not present. Users also have access to free product certification and training.