TrustRadius Insights
Sumo Logic is a versatile tool that is widely used in an enterprise setting by developers, system engineers, management, and InfoSec …
Starting at $3 Per GB Logs
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What is Sumo Logic?
Sumo Logic is a log management offering from the San Francisco based company of the same name.
Recent Reviews
Pricing
Essentials
$3.00
Cloud
Per GB Logs
Enterprise
$4.00
Cloud
Per GB Logs
Enterprise Security
$4.25
Cloud
Per GB Logs
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Sumo Logic Search Job API
YouTube
Sumo Logic: Unified Logs and Metrics
YouTube
Demo of Sumo Logic Log Reduce - Next Generation Log Analytics
YouTube
Next Generation Log Management & Analytics - Demo of Sumo Logic
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Sumo Logic?
Sumo Logic is a cloud-native SaaS analytics platform powered by logs that helps customers deliver reliable and secure cloud-native applications. Sumo Logic helps practitioners and developers to ensure application reliability and security against modern threats and gain insights into their cloud infrastructures. The scalable platform also offers real-time analytics and insights across observability and security solutions for their cloud-native applications.
Sumo Logic Video
Sumo Logic platform intro
Sumo Logic Competitors
Sumo Logic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Sumo Logic is a log management offering from the San Francisco based company of the same name.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of Sumo Logic are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(71)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sumo Logic is a versatile tool that is widely used in an enterprise setting by developers, system engineers, management, and InfoSec professionals. Its primary use case is as a log aggregation tool, allowing users to ingest large amounts of logs and gain visibility into their systems. By centralizing application logs, Sumo Logic aids in troubleshooting, development assistance, security, and compliance efforts. It serves as a reliable troubleshooting tool for technical users and provides valuable insights for analysis and support.
OneLogin, a platform that relies on Sumo Logic, utilizes it to gain advanced visibility into transactions within their platform and extends a limited version to their customers. Users find Sumo Logic's customizable heuristics invaluable for identifying specific event information. The tool enables proactive monitoring and root cause analysis of application problems, offering comprehensive exploration of logs across clusters of machines. Its ability to generate alerts for log errors reduces response time to incidents significantly.
Sumo Logic also fulfills the requests of business users who need simple and quick insights into their IT infrastructure. It empowers them to create customized dashboards to monitor and analyze logs from various environments. The eCommerce department uses Sumo Logic specifically for monitoring application logs, performing ad hoc queries, and setting up alerts for system problems. Overall, Sumo Logic plays an essential role in bringing visibility, improving system performance understanding, aiding troubleshooting efforts, and fulfilling compliance requirements in enterprise settings.
Valuable log ingestion: Many users have found Sumo Logic's ability to ingest logs from their CDN directly, in real-time, to be a valuable feature. This eliminates the need for massive compressed archives that were sent every two hours.
Extensive REST API capabilities: Several reviewers have praised Sumo Logic's REST API for its extensive capabilities in managing log sources, source configurations, dashboard data, searches, and more. They have also noted that the API documentation is consistently updated.
Easy configuration management: Users appreciate the addition of the ability to configure agents via configuration files. This feature allows for easier and more flexible configuration management using tools like Chef, Puppet, or Salt. Some users have specifically mentioned how this has improved their workflow.
Difficult User Management: Many users have expressed difficulty in managing user accounts due to the lack of a User/RBAC API, which made it necessary to manually review user accounts and create spreadsheets.
Limited Collaboration Features: Reviewers have mentioned that the user who creates saved search queries, alerts, reports, or dashboards is the only one who can edit them. This creates difficulties in a collaborative environment or larger enterprise where multiple users may need to collaborate on and modify these assets.
Unpublished Work on User Deletion: Deleting a user account in Sumo Logic causes all the work created by that user to become unpublished and unscheduled. This includes dashboards, scheduled searches, alerting, reporting, and other related assets.
Users commonly recommend the following for Sumo Logic:
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Use Sumo Logic for log file analysis and other big data projects. It is considered the best solution available in the market for log management and machine data analytics platform.
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Configure alerts for anomalies/failures and keep logs of different parts of the system to ensure comprehensive monitoring.
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Take advantage of Sumo Logic's ease of use and advanced features, such as parsing, dashboarding, and alerting. Users should consider taking training provided by Sumo Logic to effectively navigate the platform.
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Utilize the very responsive support team and benefit from frequent updates provided by Sumo Logic.
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Set up Sumo Logic properly for future time-saving benefits.
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Consider Sumo Logic for IT teams as it provides sophisticated analytics and improves security in the cloud.
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Optimize log writing of applications for cheaper and better log management with Sumo Logic.
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Use Sumo Logic for monitoring APIs, network monitoring issues, and infrastructure monitoring to make it more efficient.
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Explore more ways to view and aggregate data in Sumo Logic for better monitoring of systems.
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Consider the total cost of ownership before choosing a monitoring analytics solution, including capacity planning, data ingest costs, support contracts, time to build out an MVP, familiarity with the data, and cycle time.
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Work with vendor services for any issues related to search API and dashboard problems.
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Try Sumo Logic as a good alternative to Splunk if it is not in the budget or if extreme needs are not present. Users also have access to free product certification and training.
Attribute Ratings
Reviews
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July 22, 2021
Sumo Logic
Sumo Logic is used purely within the corporate IT area of the business as a limited access storage location for logs as part of a larger solution to help with ISO 27001 certification.
July 14, 2021
Best ever log analysis tool.
We use Sumologic for analyzing and checking logs. Mostly if any issues or customer-reported errors we rely on sumologic logs. We use [it] in all our environments. It helps my day-to-day work in troubleshooting issues. We also have graphs, charts for regular monitors. It is used across all departments in our organization.
June 30, 2021
Sumo Logic--A great tool for anyone using OneLogin
Score 10 out of 10
Vetted Review
Verified User
OneLogin utilizes Sumo Logic for an advanced look into transactions that occur within the OneLogin platform for all of its customers. As a valued partner of OneLogin, Sumo Logic extends a limited version of its cloud-based offering. OneLogin customers can use Sumo Logic in the same way that we at OneLogin utilize it with restrictions. The limited users without a paid subscription can only view seven days of log history and a limited amount of logs. Sumo Logic is a go-to troubleshooting tool for technical folks like myself at OneLogin. It just works, and the information is there for us to review.
July 15, 2020
The (Sumo) Logic(al) choice
We use SumoLogic across all IT as a way of monitoring and analyzing application logs as well as some auditing. We use it to proactively monitor applications looking for new or potential problems. We also use it to analyze the root causes of problems. It is the best way we have to explore logs across clusters of machines.
March 06, 2020
SumoLogic is a great alerting and log research tool
SumoLogic is being used by our eCommerce department to monitor the logs from our applications. We use it for both ad hoc queries, as well as using it on a frequent basis for setting up alerts. It helps us to quickly be alerted if there are any problems with our systems.
March 03, 2020
Desktop Admin in <3 with Sumo, would like to know more!
We use Sumo Logic to pull data from other systems we use. Once we have all the data in a centralized location, we use it to help us analyze our services. From an IT perspective, it helps us support our end users in the best way possible. I would say that our IT team is quite new and green with Sumo Logic, and some would like more information on what Sumo Logic can do for us.
May 14, 2019
Sumo Logic for Log processing
Sumo Logic is being used across our company. Our logs are first published to CloudWatch, and then pushed over to Sumo Logic for analysis and debugging. Each log is tagged with a session id that we can use to track API calls across services. We use the logs to verify customer issues, and it lets us see which APIs, and therefore which team to reach out to so we can solve a given issue.
Currently, SumoLogic is being used to track ALL activity, error, usage, warning, data, and debug logs, that are logged by any user action, or any messages that a service my company uses communicates between other services. Anytime a button is clicked, a page is accessed, workflow is done, or process is completed by an end-user, we log the action in Sumo. Anytime a service or ec2 is running and completes a process or sends/receives a service message, we log that interaction between services. This robust logging allows us to pinpoint specific areas where we need to get more information or want to track specific metrics. We have set up our implementation with Sumo to log anything we tell it to log. If we want a message logged every time an end-user logs in and clicks a certain button, we can log that specific of information down to the second they did it and which browser version they were on. The level of logging is all up to how much you build into your service logging.
November 14, 2017
Sumo Logic - More than just log aggregation
Sumo Logic is used mostly for analysis in gaps where other monitoring tools fall short. Specifically, log aggregation and even more importantly than the aggregation is that it uses intelligent (and customizable) heuristics to analyze logs for specific event information and sorting.
We use sumo logic primarily for historical analysis but it is very reliable and customizable. For example, for errors that show symptoms directly in their log files (which we already piped to sumo logic for historical analysis) we have used this to generate alerts. This is ideal as log errors often occur before a service fully crashes and has reduced our response time to these types of incidents.
Finally, we have turned some of these into dashboards for certain business users. I don't think there is much helpful use to technical needs, but it can help quickly satisfy business users by providing simple and quick insights into the IT infrastructure. This is a common type of request for internal IT and it is nice to be able to actually fulfill those tickets instead of declining them (without a good tool, it might not be practical to fulfill such small impact requests).
We use sumo logic primarily for historical analysis but it is very reliable and customizable. For example, for errors that show symptoms directly in their log files (which we already piped to sumo logic for historical analysis) we have used this to generate alerts. This is ideal as log errors often occur before a service fully crashes and has reduced our response time to these types of incidents.
Finally, we have turned some of these into dashboards for certain business users. I don't think there is much helpful use to technical needs, but it can help quickly satisfy business users by providing simple and quick insights into the IT infrastructure. This is a common type of request for internal IT and it is nice to be able to actually fulfill those tickets instead of declining them (without a good tool, it might not be practical to fulfill such small impact requests).
March 31, 2017
Log all the things with Sumo Logic
We use Sumo Logic to centralize all of our application logs into one easy to use and easy to search interface. This is used not only for production but also our development environments. We use it for troubleshooting issues, development assistance, as well as for security and compliance. Having all of our logs in one place is fantastic.
March 27, 2017
The Logical Choice: Sumo Logic
My department uses Sumo Logic to evaluate problems with our customer's integration. It gives us valuable insight into the issues our customers are running in to and the visuals to determine a fast solution. Without Sumo Logic, we wouldn't be able to properly troubleshoot with the speed and accuracy needed to help our customer's who are looking for quick resolutions over the phone.
June 02, 2016
Sumologic - logging with limited hassles
Sumo logic is being used as a single source of log aggregation for multiple system types from Windows, Linux, Networking, Mainframe, etc. This allows cross OS/cross system searches for specific items. This allows our IT security team to research issues quickly. This also allows us to limit the amount of disk space used to store logs on internal systems. We can build custom reporting to track issues or changes that can be shared with teams and management without allowing direct access to the systems involved.
Sumo Logic is used to aggregate our logs from multiple environments and allows us a one stop location to see everything that's happening within our infrastructure. We just log into Sumo Logic and are able to use their query system to easily get at the data we need to make decisions.
February 05, 2016
Sumo Wrestling Your Logs with Sumo Logic
Sumo Logic was being used by developers, system engineers, management, and InfoSec as a primary log aggregation tool. It was replacing the Splunk deployment in our enterprise because it was cheaper, hosted by Sumo Logic, and helped bring larger visibility to the enterprise (as we were able to ingest larger amounts of logs than we had before). As a result, many developer teams that did not initially have the insight into their applications were able to get instant access to how things were running on their systems.