TrustRadius Insights
Seamless Integration: Reviewers have praised Sumo Scheduler's seamless integration with Salesforce, making it easy to use from both ends. …
Overview
What is Sumo Scheduler?
Sumo Scheduler is appointment management software from the company of the same name in Oakland, California.
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What is Sumo Scheduler?
Sumo Scheduler is appointment management software from the company of the same name in Oakland, California.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Calendly?
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom…
Product Demos
SUMO 15 - Release Demo
YouTube
SUMO - Event and Course Scheduling
YouTube
Sumo Scheduler Training demo
YouTube
AppExchange Mavericks - Power Conversations and Engagement with SUMO Scheduler
YouTube
Product Details
- About
- Tech Details
What is Sumo Scheduler?
Sumo Scheduler Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Seamless Integration: Reviewers have praised Sumo Scheduler's seamless integration with Salesforce, making it easy to use from both ends. Many users have found this feature particularly useful for managing schedules and appointments without any hassle.
Streamlined Scheduling Process: The self-scheduler feature in Sumo Scheduler has streamlined the scheduling process for follow-up appointments with clients, making it convenient for them. Several reviewers have mentioned that this feature has saved them time and increased their efficiency.
Responsive Support Team: Users have also appreciated the support team at Sumo Scheduler, describing them as responsive and helpful when working through bugs or issues. Many reviewers have mentioned that they feel supported by the team, which contributes significantly to their overall satisfaction with the software.
False Promises: Reviewers have reported that the company made false promises during the sales cycle regarding integrations with Salesforce and WebEx. This has caused frustration and disappointment among users who were expecting these integrations to work seamlessly.
Poor Implementation Process: Some reviewers have expressed frustration with the implementation process, citing missed commitments and deadlines. The implementation manager was also reportedly inexperienced, which contributed to a lack of direction and clarity throughout the process.
Glitches and Syncing Issues: Many reviewers have noted glitches in the system, particularly when viewing multiple user calendars at once. Additionally, while the software does sync with Outlook, it is not perfect and can lead to double-booking. These issues have caused inconvenience for some users who rely on accurate scheduling tools.
The most common recommendations from users for this product are as follows:
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Easy scheduling for a group: Users recommend Serviços de implementação for its ability to schedule appointments or meetings with a group of people. The app is praised for making the process convenient and hassle-free.
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Reliable service and excellent customer support: Many users have found that this app delivers on its promises and provides excellent customer service. Customers appreciate the reliability of the company and the support they receive whenever they encounter any issues.
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Leverage SUMO capability and consulting for a smooth transition and successful implementation: Users recommend leveraging the SUMO capability offered by the company, along with their consulting services, to ensure a smooth transition and successful implementation. This allows customers to optimize their use of the product and overcome any challenges they may face.