TrustRadius: an HG Insights company

SumTotal (legacy)

Score7.9 out of 10

38 Reviews and Ratings

What is SumTotal (legacy)?

The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.

Media

SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of work
SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.
SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.
SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.
SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.
SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.
SumTotal Mobile: Full suite functionality for your workforce to deliver your Talent Development solution wherever and whenever they need it.

1 / 7

Top Performing Features

  • Player/Portal

    Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

    Category average: 8.1

  • Corporate goal setting

    Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.

    Category average: 7.7

  • Line-of sight-visibility

    Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

    Category average: 7.8

Areas for Improvement

  • Learning reporting & analytics

    Provides insights into course completion, engagement with learning content, etc.

    Category average: 7.7

  • Course catalog or library

    Learning content is organized into a course catalog or browsable library.

    Category average: 7.6

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 8.1

Best suited Talent Management tool for Mid-market enterprises

Use Cases and Deployment Scope

We are high-end Analytics staffing services provider company. Our basic business model is to hire best Analytics and data engineering talent out there in the world and put them on cutting-edge assignments. We used SumTotal Talent Development for our hire-to-retire journey of employees. From getting employee references to setting up multiple interview discussions, feedback, compensation, stock ownership, growth, and analytics on top.

Pros

  • Tracking employee learning goals and making sure they meet the goals
  • Capturing feedback from multiple interview discussions while hiring and showcasing it in one screen
  • Funnel analysis of candidate recruitment pipeline

Cons

  • I did not see any functionality to add multiple contractor companies to the hiring funnel and do partner level analysis
  • There are no AI capabilities for generating insights and recommendations on yearly or quarterly data

Most Important Features

  • Training, Learning, and Development goal setting and measurement
  • Hiring, Onboarding
  • Performance, Retiring
  • Analytics

Return on Investment

  • Reduced the email communication for hiring, onboarding, succession, performance
  • Automated training, goal setting, performance reviews

Alternatives Considered

SAP SuccessFactors, Skillate: AI Recruitment Platform, Freshteam and Darwinbox

Other Software Used

Skillate: AI Recruitment Platform, SAP Ariba Procurement, ZoomInfo SalesOS

My experience using SumTotal Talent Development

Use Cases and Deployment Scope

We use SumTotal Learning Management System to support on-line courses, learning plans and ILT programs. It helps us to leverage knowledge among teams, to reduce training efforts and costs, to optimize management through decentralized administration and to get more reliable information for management decisions. It is a complete and robust plaftform that provides great functionalities.

Pros

  • Complete functionalities for learning and training management
  • Reliable data and performance
  • Integration to other products / systems
  • Mobile learning

Cons

  • Admin experience (a little hard to use)
  • Portal and look and feel customization
  • Gamification (user experience)

Most Important Features

  • Domain management
  • Mobile learning
  • Gamification
  • Learning tracks

Return on Investment

  • Positive: reduce training costs and management efforts
  • Positive: better and more reliable information for management decisions
  • Negative: it is an expensive platform when compared to other similar solutions

Alternatives Considered

SAP SuccessFactors and Docebo Learning Suite

Other Software Used

Trello, OpenVPN Access Server, Cornerstone OnDemand, Zoom, Microsoft Teams

SumTotal Core Review

Pros

  • Calculates pay and taxes

Cons

  • Reporting
  • Mass importing of manual checks to be issued in California
  • Ability to fund pay cards immediately
  • Perform gross-up calculations within the payroll system automatically

Return on Investment

  • It has provided the basic HR and payroll functionality for the past several years.
  • In today's world, businesses need much more functionality within an HCM. More is needed as one platform vendors are abundant

Usability

Alternatives Considered

Ceridian Dayforce, UltiPro, ADP SmartCompliance, ADP Workforce Now, ADP Enterprise eTIME and RedPrairie

Other Software Used

Ceridian Dayforce, UltiPro, ADP Enterprise eTIME, ADP SmartCompliance

A developing, unrefined LMS

Pros

  • Clean front-end user interface.
  • Custom layouts for front page and individual users.
  • Flexibility on user roles.

Cons

  • Navigation (too many clicks to get anything done).
  • Reporting is complicated.
  • Buttons everywhere that don't do anything.
  • Features enabled that don't fully work or function the way they should.
  • Support for the product is lacking.

Return on Investment

  • Clean front-end user interface for easier course catalog management.
  • Reporting has been more difficult than previous LMS.
  • Audience building has more variables making it more difficult to manage.
  • Slower overall client turnaround due to admin side interface.

Providing a solid platform to deliver education

Pros

  • It allows for simulations to address complex scenarios in the healthcare setting.
  • We can quickly review reports to see completion rate of an activity.
  • We have empowered our upper managment to utilize the tracking functionality to have quicker compliance on education modules.

Cons

  • Staff would like to see the links of assigned training to allow users to launch into an activity
  • Offer more reports within the programs so users dont have to make their own

Return on Investment

  • Consistent educational approach
  • Allows end users more acceptable means of receiving the education
  • Tracks completion rate