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Users of this product have found it to be versatile and powerful, resulting in high satisfaction. The product allows users to accept …
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What is SumUp?
SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go in a simple, secure, and cost-effective way.It offers an end-to-end EMV card acceptance solution built on proprietary hardware and mobile…
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Pricing
What is SumUp?
SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go in a simple, secure, and cost-effective way. It offers an end-to-end EMV card acceptance solution built on proprietary hardware and mobile apps. This unique offering…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://sumup.co.uk/credit-card…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
SumUp 3G + Printer Bundle - Unboxing and demo
YouTube
SumUp Online Store | Product Demo
YouTube
SumUp POS | Product Demo
YouTube
SumUp Solo - Unboxing and demo
YouTube
Product Details
- About
- Tech Details
What is SumUp?
SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go in a simple, secure, and cost-effective way.
It offers an end-to-end EMV card acceptance solution built on proprietary hardware and mobile apps. This unique offering enabled SumUp to rapidly expand into 16 markets, including the U.S., Brazil, and Germany, making it the mPOS company with the largest global footprint. The company has gone on to develop a full suite of SDKs and APIs for third parties to integrate card payments into their mobile apps. SumUp has been backed by renowned investors, including Groupon, BBVA Ventures, Holtzbrinck Ventures, and American Express. In April 2016 SumUp has merged with the mPOS company payleven to create the global leader in mobile payment.
The London, England-based fintech company was established by Stefan Jeschonnek, Marc-Alexander Christ, Daniel Klein, Petter Made, and Jan Deepen in 2011.
SumUp Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of this product have found it to be versatile and powerful, resulting in high satisfaction. The product allows users to accept credit card payments for their shops, making it a valuable tool for small businesses. However, some users have experienced occasional connection issues with the product. Nonetheless, these issues have been easily resolved with a simple reset. Additionally, while the product offers an easy-to-use interface and customizable features for handling payment, bills, and taxes, customers have noted that the support provided is not very helpful for various demands. Despite this drawback, the product has significantly improved efficiency for users by saving them time and money in handling accounting tasks.
The portability of the product is another aspect that users appreciate. It is especially useful for markets and other on-the-go situations where users can easily access their account and process payments from anywhere. Customers have also had positive experiences with the product's service, including fast delivery and excellent customer support response times. For start-ups looking for an easy and affordable solution to handle transactions at exhibitions and events, this product has proven to be a valuable asset. However, some users have found the feature set to be limited, particularly in terms of invoice template customization. Despite this limitation, many users consider this product to be the best solution for their mobile payment needs due to its easy customization options and efficient mobile app functionality.
One important use case of this product is helping small businesses stay organized and minimize confusion. By providing an intuitive interface and features that handle payments, bills, taxes, and bookkeeping tasks, the product streamlines financial management processes. Users appreciate its convenience in creating invoices directly after DJ jobs or other gigs to ensure they don't forget to invoice their clients. Moreover, startups find this product particularly beneficial as it is easy to use and cost-effective compared to other solutions. One of its standout features is competitive credit card payment processing rates along with an advance rate option.
However, it's worth noting that the product falls short as a complete bookkeeping solution for small businesses needing to report tax information digitally. Some users have found a simple Google Sheet to be a better and cheaper alternative that caters better to their bookkeeping needs. Despite this feedback, the product has been highly recommended by users for its efficiency in handling accounting tasks and providing mobile payment solutions. Overall, customers have praised its versatility, portability, and customization options in various business scenarios.
Affordable Price: Many users have found Sumup to be a great card reader for their business at an affordable price. They appreciate the value they receive from the product in relation to its cost.
Straightforward Setup Process: Several reviewers have been pleased with the straightforward setup process for bank transfers and card payment facilities in Sumup. They find it easy to navigate and set up, saving them time and effort.
Useful Reports and Filters: Users highly value the availability of reports in Sumup, as well as the usefulness of the filters provided. These features allow them to analyze their sales data effectively and make informed business decisions.
Cons:
- Slow payment processing and technical issues: Some users have expressed frustration with the slow processing of payments, experiencing loading, disconnection, and error issues. They find it frustrating not knowing the cause or when it will be resolved.
- Limited support and difficulty connecting: Several users have mentioned difficulties in receiving support and finding it challenging to connect with customer service. Additionally, some users have had trouble getting a signal using a 3G connection, further hindering their ability to receive assistance.
- Issues with reporting capabilities: A number of users have expressed disappointment with Debitoor's reporting capabilities. Specifically, they mention the inability to submit necessary VAT pre-reports and export end-of-year tax reporting information. This has caused difficulties for those who rely on accurate reporting for their business needs.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
I typically use SumUp to sell books and products at exhibitions and events. It makes it easy to sell these products to customers and people who wish to make their purchase using a credit or debit card. Although there are other options available now, when I originally chose SumUp, the options for taking card payments were much more limited and a lot more expensive (often with monthly fees attached in addition to transaction fees).
- Works reliably
- Fast payments
- Nice UI
- Integration with other apps
- Reliability
- Ability to set up and choose products at the point of sale.
- Fast payments to bank account.
- Have been able to make sales to customers who don't have cash - increased revenue.
- Trustworthy as a recognised brand - gives us credibility.
I particularly wanted a reader that had a screen (so the customer could see the amount being paid) and one that offered chip and pin entry as well as contactless. Some of the other providers I looked at didn't have those features. I compared the apps also and SumUp's app offered the nicest, and most easy-to-use, overall experience.
April 29, 2022
Great product
Needed a mobile solution for an outside bar for one of our clients, we looked at a few other solutions but SumUp was by far the best for what we needed to achieve. Very easy to customise the tills with images to make it easier for the staff, the mobile app worked really well for outside ordering and all the SumUp peripherals work really well and look cool too.
- Customisiation
- Ease of use
- Peripherals
- The ability to add categories within a category.
- Ease of use
- Customisation
- Portability
- Without it the business would not work.
Ease of use
April 29, 2022
SumUp Acquirer
I use SumUp on a personal basis, it is very useful for me, it saves me in many payment situations, and it is an option with excellent credit card payment processing rates and an attractive advance rate. Use in a check out for example. I recommend its use.
- High pass rate
- Easy control via portal
- Values are correctly computed
- Improve communication with merchants.
- Have a chat on the merchant portal.
- To have little monkeys with approximation.
- Credit card machine
- Accept debit
- Have payment link
- Satisfactory
- High approval
- Low risk of fraud
I strongly recommend its use as a means of payment due to its low processing rate and low anticipation rate, and because it has a high approval rate. In addition to having easy management via the portal with all the information clear and easy to find, this happens with Adyen too, you can use both without problems.