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Superhuman

Score9 out of 10

25 Reviews and Ratings

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What is Superhuman?

Superhuman for Business is an email management solution that helps to enhance team collaboration and help users maintain focus. Some features include timed sent, Unsend, conversation snooze, support for offline actions, Gmail shortcuts, etc.

Categories & Use Cases

Reviews

What users are saying about Superhuman.
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Very fast and easy to use

Incentivized
Aviva RosmanView profile
Head of Revenue in Corporate at Grow Progress (51-200 employees employees)

Use Cases and Deployment Scope

Superhuman makes it easy to read and respond to emails. The interface is clean and features like snippets, keyboard shortcuts, AI summaries and writing allow people who read and send a lot of emails to process their inbox easily.

Pros

  • Faster than Gmail - if speed is a priority Superhuman loads and processes very quickly
  • Clean interface - Superhuman is well designed, making it easy to focus on only what you're writing
  • Snippets save time - by prewriting snippets and adding them via shortcuts, writing emails is quick

Cons

  • The AI is still in development, so the AI emails it writes can be hit or miss

Return on Investment

  • The most tangible is processing a lot of emails, either for sales, customer success, or as an executive handling a lot of inbound requests.

Usability

Alternatives Considered

Google Workspace

Other Software Used

Asana, Slack, HubSpot CRM

Best in the market

Incentivized
Verified User
Administrative Assistant in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

As a generalist looking after a ton of things, I have to manage multiple inboxes and my personal inboxes as well. But with Superhuman, I get a single interface to access them all and also get them filtered. The filtering is much better than in other tool out there and on top of that Superhuman's AI is very accurate.

Pros

  • AI filtering
  • Inbox switching
  • Spam & promotional email filtering

Cons

  • Pricing is too steep

Return on Investment

  • ROI is negligible because it's priced very high but for CXOs it's has a big ROI compared to a person at a managerial level

Usability

Alternatives Considered

Zoho Mail, Canary Mail and Thunderbird

Other Software Used

CloudTalk, Seamless.AI, Instantly

Superhuman email client helps me with better inbox managment and seeing inbox ZERO regularly!

Incentivized
Lee BerkmanView profile
Enterprise Account Executive in Sales at CloudShare (51-200 employees employees)

Use Cases and Deployment Scope

This email client was recommended to me by my CEO, who said it saves him a few hours a week at least. It has helped me manage my inbox, be more responsive, and schedule follow-ups exceptionally well. I have even chosen to stick with iOS to have the mobile app with me. The game-changing function of this email client is that it's keyboard-centric, with logical shortcuts for all tasks, always driving a zero-inbox goal and clever "snippets" (canned responses) plus other shortcuts like replying to all in an email thread, then choosing to attach the previous email's attachments! I use that all the time! Last thing that is likely my favourite already mentioned reminders and scheduling sending of emails. You sent the time you want something to come back to your inbox based on someone NOT responding or regardless. With the scheduling, if someone replies before the scheduled email is sent, it will suspend my scheduled email and keep it as a draft.

Pros

  • Remind you about emails if no one responds at a certain time.
  • Keyboard centric, saving you time on actions and navigating without your mouse.
  • Scheduling emails to be sent at a preferred time.

Cons

  • When I started adopting it, it was VERY Apple-focused. I could not get access to Android and Windows. They are not releasing an Android version, and there is web access for Windows, which I use with an iPhone.
  • Built-in calendar, while nice, could be a little more functional.

Return on Investment

  • Tool for individuals, for me, improving my responsiveness, has a massive return being in sales.
  • Not dropping (or dropping less) the ball on following up with people is incredibly valueble in my work.

Other Software Used

Notion, Ditto

A great experience that makes you save time on your email management.

Incentivized
Gerardo MendozaView profile
General BI Lead in Marketing at KTBO (201-500 employees employees)

Use Cases and Deployment Scope

I use it to check my daily emails, assign tasks and keep the follow-up of projects and to add reminders. The shortcuts that you can use are very helpful. I love Screens you get when you have an inbox zero.

Pros

  • Email organization
  • Level-up shortcuts
  • Nice UX and interface
  • Advanced functions you can't get on Gmail

Cons

  • Third apps integration (Slack, Google Meet)
  • Tasks apps integration (Notes, Notion)

Return on Investment

  • You save a lot of time managing your email.
  • You can search faster for specific emails for follow-up.
  • You get a clean interface where you could focus in the important part of your inbox.

Alternatives Considered

LinkedIn Sales Navigator for Gmail

Other Software Used

Brandwatch, Unmetric (discontinued), Domo

Superhuman is a super program. It's worth it, and that's the truth.

Incentivized
Verified User
C-Level Executive in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

I run a small business and therefore wear many hats. I receive a large number of emails every day, many of which are relevant and important to my business and personal life. Managing these emails with traditional tools is cumbersome and slow. Superhuman takes the pain out of dealing with my emails, automating so many critically important functions, I don't know how I'd survive without it going forward. I highly recommend Superhuman, without any reservation. The small time investment required to get up to speed (approx 1 week of active use in my case) has saved me thousands of hours that I have been able to use more productively, and my response times and follow up have improved dramatically. Thumbs up all the way!

Pros

  • Key commands for powerful tools/macros
  • Simplified yet powerful organization
  • Automation

Cons

  • Customize notification sounds
  • Customize split inbox display (e.g. total vs. unread messages)
  • More robust reminder tools and integration with Apple

Return on Investment

  • Sales call intensity improving
  • Focused workflows which help avoid the scattered "ADD" style in which emails arrive
  • Efficiency

Other Software Used

Microsoft Excel, Microsoft 365, Apple Keynote