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SurePayroll

SurePayroll

Overview

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

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Recent Reviews

Fraudulent Business Practices

1 out of 10
May 20, 2022
I hired a nanny for our two-child nanny share. SurePayroll was the service we chose to use to pay our nanny. Two families set up accounts …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Pay calculation (14)
    4.7
    47%
  • Direct deposit files (13)
    4.6
    46%
  • Salary revision and increment management (12)
    4.4
    44%
  • Support for external payroll vendors (10)
    1.0
    10%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is SurePayroll?

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.surepayroll.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Patriot Software?

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

4
Avg 8.3
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Product Details

What is SurePayroll?

SurePayroll Features

  • Supported: Online
  • Supported: Low Cost
  • Supported: Automatic Tax Pay & File
  • Supported: Award-Winning Customer Service

SurePayroll Integrations

SurePayroll Competitors

SurePayroll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

Paylocity are common alternatives for SurePayroll.

Reviewers rate Pay calculation and Benefit plan administration highest, with a score of 4.7.

The most common users of SurePayroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
April 16, 2020

SurePayroll Decision

Michael Lien | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their customer support is outstanding.
  • Adding new personal and tracking 1099 contractors
  • Printing and distribution of checks, 1099, 941, W2
  • It works well with our annual Workers comp audits
  • They've been very helpful with yearend reviews and any changes in updating forms
  • Better chat bot interaction
I love SurePayroll. Their telephone support is awesome. I travel a lot so it allows me to manage company payroll from anywhere in the world. I can change deductions, do 401K deductions, run reports, and do insurance reviews for our company's insurance broker. They even created a Paycheck Protection report for me to download to share with our bank. There isn't much that isn't possible with SurePayroll. The great thing is it gives me control at my fingertips. The errors that I had with a call-in payroll just never happen anymore.
Payroll Management (6)
100%
10.0
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
  • 100% positive,
  • Reduced our monthly cost from 1,500 to less than $100
Since we started with them at the bank for $39 per month 8 years ago, I have compared them to ADP and QuickBooks.
They are always a phone call away and within minutes help walk through any solution. Their customer support is knowledgeable, patient and always there when you need them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SurePayroll across the entire organization. SurePayroll solves doing payroll correctly and filing the correct taxes on the state and federal level.
  • Payroll takes 1 minute.
  • Automatically files the correct taxes.
  • Easy to understand interface.
  • Having your own account manager would be nice.
I was on vacation in Italy and I ran payroll on a gondola.
Payroll Management (6)
100%
10.0
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
  • None
We've used SurePayroll for years with no hiccups so we didn't think the time to transfer over would be worth it.
They're pretty quick but sometimes we have to wait a few days for a simple response.
Zoom
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used SurePayRoll at a small legal service nonprofit that transitioned from a Board Member handwriting checks monthly to the SurePayRoll platform, which ensured we paid our growing team bi-weekly. We decided to use this platform because it was cost-effective and easy to navigate. I was the sole user in the organization, and as we were a small nonprofit, I had many other tasks besides the role of the human resource department so it was beneficial for SurePayRoll to be an easy platform to navigate. The issues that it addressed were helping our organization ensure that our employees were being paid on time and that both we and they had the proper tax documents on time to file.
  • ease of navigation
  • ease of granting other users read-only access (ie, the accountant, audit purposes, etc)
  • reminders to ensure payroll gets done
  • users at the org could not reset their own password
  • would love options for video training for employees who access the platform
  • would love options for video training for accountants and contractors who access the platform
SurePayroll is well suited for a small organization (nonprofits) where employees have many different roles. In our example, I worked in the fundraising, development, and communications department while also planning events and working alongside our Board and had very limited time. I knew that logging on to SurePayroll each week would ensure that the tasks I needed to do as they related to payroll would be done quickly so that I could move on to other, more urgent tasks.
Payroll Management (6)
71.66666666666667%
7.2
Pay calculation
100%
10.0
Support for external payroll vendors
60%
6.0
Benefit plan administration
60%
6.0
Direct deposit files
70%
7.0
Salary revision and increment management
80%
8.0
Reimbursement management
60%
6.0
  • has given us more time to focus on other tasks
  • training was easy for employees who used it
  • helped us achieve our objectives organizationally
I was not part of the committee that selected SurePayroll so I am unsure about why SurePayroll was selected. I do know our Board and Executive Director looked for a platform that was cost-efficient and helped us achieve the goals of our organization without taking up too much time, so that is why we decided on this platform.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
Sherri Wren Rush | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used SurePayroll for the past six years for my community foundation, and I added it two years ago for another nonprofit org for which I volunteer. SurePayroll handles all payroll tax updates, filings, and even preps W-2s. The time I save on the HR portion of my job is incredible. I'm extremely pleased with the SurePayroll product.
  • Automatic payroll tax updates
  • Ease of use, user-friendly
  • Excellent support
  • Tax filings
  • I would like to be able to export in rows, not columns
SurePayroll is excellent for smaller nonprofits and for-profits. Maybe it would work for larger companies, too, but I don't have experience there.
Payroll Management (6)
50%
5.0
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
N/A
N/A
  • SurePayroll is a tad more expensive than QuickBooks, but it's WAY better to use. The cost is worth it.
  • I have much more time to concentrate on more pressing aspects of my CFO responsibilities since using SurePayroll.
QuickBooks was not user-friendly, tech support was nonexistent, and I still had to file federal and state filings. SurePayroll takes care of all that for me.
I haven't required support a lot, but when I did, they were friendly and very helpful. That's all I ask!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurePayroll is used for our bi-weekly payroll service for the company. It allows direct deposit for our employees and provides necessary information to the workers' comp insurance company. SurePayroll also calculates all required taxes, deducts necessary funds from employee's net pay and directly from employer's account, makes the payments, and files quarterly taxes.
  • Calculates taxes, which is a tricky thing if you don't know the rules
  • Files taxes, which is important for a small business because fines are imposed for not correct filing
  • They offer great customer service that's easily accessible.
  • The method for entering paid time off such as vacation days is a bit confusing.
  • Tracking a certain employee's allowable time off.
SurePayroll offers a robust system for payroll at an appropriate cost for small businesses. All the features needed for a payroll service are offered along with great customer service. The web-based software is easy to use.
Payroll Management (4)
100%
10.0
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
  • SurePayroll has made my life so much easier. Prior to using a payroll service and trying to do it myself, I was charged fees by the government for failure to file correctly or on time. Having it done professionally and correctly eases stress.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
Customer service/support for SurePayroll is excellent. No matter how simple or complex my question is they are always available quickly to help me through it or provide an answer. Calling in is easy and quick and all their reps are knowledgable and friendly.
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