Best Survey Tool
Rating: 9 out of 10
September 01, 2023
MA
Vetted Review
Verified User
2 years of experience
I think we were looking for a survey products, so when I think about survey products; SurveyMonkey is the only solution
Starting at $99 per month
View Pricing Overview
What is SurveyMonkey?
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer…
Learn from top reviewers
Best Survey Tool
Rating: 9 out of 10
September 1, 2023I use SurveyMonkey for our market research studies, getting our clients feedback on our services and for any new project to get the insights before we introduce the project to...
Mohammed Alkayal
Project Manager - Research & Development
Project Officer
SPC Free Zone
2 years of experienceAwesome Survey Tool!
Rating: 10 out of 10
March 27, 2023We use SurveyMonkey to create and distribute various surveys to our employees to include feedback, DEI, exit questionnaires, etc. Prior to me using this software it was mainly...
Verified user
Professional
2 years of experienceOnly 2 devices per account?!
Rating: 2 out of 10
July 9, 2022We survey students after course completion.
Survey Monkey is a great surveying software for small businesses
Rating: 9 out of 10
March 24, 2022We use SurveyMonkey for both gathering feedback from our employees, as well as our clients. It is a great way for us to communicate with and get feedback from employees before...
Utterly Pointless Product
Rating: 1 out of 10
February 23, 2022We were going to use SurveyMonkey to survey our members. As we're volunteer-run, we use free services. SurveyMonkey is bottom-feeding money-grabbing wasters. Their free produc...
Verified user
Director
1 year of experience[In My Opinion, I Think They're] Frauds - [I believe You Should] Be Careful [of] the Renewal Conditions
Rating: 1 out of 10
December 30, 2021[In my experience,] the SurveyMonkey team decided to push through the renewal without our consent, and [I believe they] are now providing false information concerning the rene...
And the SurveyMonkey says........
Rating: 8 out of 10
September 5, 2021[Survey Monkey] allows us to conduct quick surveys on employee engagement.
Survey Monkey is a great way to have consistent feedback from diverse populations
Rating: 10 out of 10
August 23, 2021This software is being used by my school district, across all schools, mainly for feedback in professional development classes but also from principals to teachers as a way of...
Verified user
Employee
2 years of experienceSurvey Monkey, Fast, Simple, Convenient
Rating: 9 out of 10
August 3, 2021I feel that one of the strengths of Survey Monkey is its ability to function in a variety of ways for different levels of users. We use Qualtrics surveys for the vast majority...
Verified user
Analyst
4 years of experienceSuper Easy Survey Creation
Rating: 9 out of 10
July 29, 2021We use SurveyMonkey on occasion to administer client satisfaction surveys. In the past, we've also used it for employee satisfaction. It's a very user-friendly application tha...
SurveyMonkey, easy and fun enough for a monkey.
Rating: 10 out of 10
July 6, 2021SurveyMonkey is an easy to use service by the company and consumer. Individuals on marketing or account management utilize the service to get feedback and/or reviews about the...
Shawn Bennett
Account Manager - Sales
Sr. Account Executive - Inbound Team Lead
Menufy
3 years of experienceSurveyMonkey is a great value
Rating: 10 out of 10
June 24, 2021We're currently using it weekly to survey our new hires about their experience. This provides us with valuable insight into what's happening with our new hires, and also provi...
Caroline Dobson
Contributor - Human Resources
Human Resources Generalist
CloudCheckr
2 years of experienceSurveyMonkey is Worth Trying
Rating: 10 out of 10
June 18, 2021We use SurveyMonkey for ad hoc internal surveys as well as exit interviews and company feedback.
Verified user
Analyst
5 years of experienceSurveyMonkey - simple and user-friendly
Rating: 7 out of 10
June 14, 2021We use SurveyMonkey across our organization for external website forms and internal polling needs. It's an easy to use software to collect multiple responses from multiple par...
Verified user
Program Manager
2 years of experienceSurveyMonkey Review
Rating: 1 out of 10
June 11, 2021As a consultant to nonprofit organizations, I use Survey Monkey to gauge stakeholder opinions on controversial issues like homelessness. I use the product to design and solici...
Chuck Flacks
Consultant - Professional Services
Founder and Principal
Flacks Seed Consulting
5 years of experience
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Team Advantage
$25
Cloud
per month (billed annually) per user (starting at 3 users)
Team Premier
$75
Cloud
per month (billed annually) per user (starting at 3 users)
Standard Monthly
$99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.surveymonkey.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month
Product Demos
SurveyMonkey
YouTube
Transformation ai SurveyMonkey Integration Demo
YouTube
Surveymonkey demo video
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SurveyMonkey?
According to the vendor, SurveyMonkey is trusted by 98% of Fortune 500 companies and is used in over 350,000 organizations. Additionally, the vendor says SurveyMonkey’s people powered data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
SurveyMonkey Features
Survey Format & Appearance Features
- Supported: Online surveys
- Supported: Paper surveys
- Supported: Survey templates
- Supported: Survey library
- Supported: Themes
- Supported: Custom logo/branding
- Supported: Single page survey
- Supported: Progression bar
- Supported: Responsive design
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Question design help
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
- Supported: Piping logic
- Supported: Randomization
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Anonymous responses
- Supported: Vendor-offered crowdsourcing
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
- Supported: Compliance
Additional Features
- Supported: NOTE: Features vary by plan. See details here: https://www.surveymonkey.com/pricing/details/
SurveyMonkey Integrations
SurveyMonkey Competitors
SurveyMonkey Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
SurveyMonkey starts at $99.
Qualtrics XM for Strategy and Research, Alchemer, and Typeform are common alternatives for SurveyMonkey.
Reviewers rate Response tracking and Data export and Standard reports highest, with a score of 9.8.
The most common users of SurveyMonkey are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(1067)Reviews
(1-25 of 81)Companies can't remove reviews or game the system. Here's why
Awesome Survey Tool!
Rating: 10 out of 10
March 27, 2023
Verified User
Vetted Review
Verified User
2 years of experience
Outside of creating our own surveys, no other tools have been used outside of SurveyMonkey. I have heard of a few others but would not be able to provide an honest opinion due to my lack of experience working with them.
Survey Monkey is a great surveying software for small businesses
Rating: 9 out of 10
March 24, 2022
BL
Vetted Review
Verified User
4 years of experience
[In My Opinion, I Think They're] Frauds - [I believe You Should] Be Careful [of] the Renewal Conditions
Rating: 1 out of 10
December 30, 2021
SA
Vetted Review
Verified User
10 years of experience
- Microsoft BI (MSBI) and Microsoft 365 (formerly Office 365)
As [I] mentioned in the previous comments, [I believe] there is no comparison. [In my opinion,] SurveyMonkey is a market lagger.
And the SurveyMonkey says........
Rating: 8 out of 10
September 05, 2021
CP
Vetted Review
Verified User
5 years of experience
The tool is free, but we selected SurveyMonkey because we were able to easily pull the data and do the analysis.
Survey Monkey is a great way to have consistent feedback from diverse populations
Rating: 10 out of 10
August 23, 2021
Verified User
Vetted Review
Verified User
2 years of experience
I have only used this software and have not used others.
Survey Monkey, Fast, Simple, Convenient
Rating: 9 out of 10
August 03, 2021
Verified User
Vetted Review
Verified User
4 years of experience
In terms of creating surveys and analyzing their results, the main competitor we use is Qualtrics. I think Qualtrics has better features, a more professional environment, and more robust tools. This can also be negative as it can be overwhelming for untrained users. I have also used Prolific for response-based research. I believe the respondents to be of a higher quality on that platform than what Survey Monkey offers. That being said most of the users for Survey Monkey have a designated audience they want to appeal to and are not looking to be provided with respondents.
Super Easy Survey Creation
Rating: 9 out of 10
July 29, 2021
AH
Vetted Review
Verified User
10 years of experience
- Google Forms and Typeform
SurveyMonkey has the most options in terms of available question formats, analysis and participant tracking, and customizability. Google Forms is a more basic interface with fewer options for tracking and analysis, and Typeform is better in terms of design and branding options but lacks options for formatting questions and logic.
SurveyMonkey, easy and fun enough for a monkey.
Rating: 10 out of 10
July 06, 2021
SB
Vetted Review
Verified User
3 years of experience
SurveyMonkey offers a better end user and survey building experience. The tools to easily create a fun and engaging survey are easily accessible, easy to understand, and easy to use. You could go as far as to say that a monkey could figure out how to use SurveyMonkey.
SurveyMonkey is a great value
Rating: 10 out of 10
June 24, 2021
CD
Vetted Review
Verified User
2 years of experience
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
SurveyMonkey is Worth Trying
Rating: 10 out of 10
June 18, 2021
Verified User
Vetted Review
Verified User
5 years of experience
I've only built my own in Access, SharePoint, and HTML. I don't like any of them. Plus, anything internal like SharePoint is going to have a network user/time stamp, and that wont increase participation at all.
SurveyMonkey - simple and user-friendly
Rating: 7 out of 10
June 14, 2021
Verified User
Vetted Review
Verified User
2 years of experience
SurveyMonkey is the least used between Wufoo, Titan Forms, and Google Forms. It is a solid program, however, for our uses the other programs provide additional features such as syncing to our CRM database, accepting Stripe payments, or automatically syncing with my already established Google account. I think it comes down to personal preference. SurveyMonkey is certainly worth a try if it will meet your needs.
Easy to use software to build surveys, quizzes, internal 360 reviews, and much much more!!
Rating: 9 out of 10
May 18, 2021
TC
Vetted Review
Verified User
8 years of experience
- JotForm and Google Forms
SurveyMonkey has more analytic data options than what I found using Google Forms. Otherwise, if you use the Google Suite of products you may find it easier to just use Google Forms. When it comes to our website forms we have switched to JotForm as it has a better display on our website [than] SurveyMonkey has.
Better options out there
Rating: 5 out of 10
May 13, 2021
Verified User
Vetted Review
Verified User
7 years of experience
It's probably above Google Surveys and below the other two. I didn't select SurveyMonkey, the company already had it and I made the decision to get an additional license for my work.
Beautiful and modern survey forms
Rating: 10 out of 10
May 13, 2021
VC
Vetted Review
Verified User
2 years of experience
Compared to Google Forms, it is easier to create a beautiful design for a survey form in SurveyMonkey.
Don't search for an alternative; SurveyMonkey is the gold standard for a reason
Rating: 9 out of 10
May 12, 2021
Verified User
Vetted Review
Verified User
9 years of experience
In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those things well, interactive survey deployment may be too narrow for it to compete as effectively. Doodle is a fine tool, but its focus is more limited and we do use it for very small internal needs on occasion. Although it's a very solid survey tool, we found SurveySparrow to be more expensive without adding much more value.
Global leader in online survey projects
Rating: 9 out of 10
April 29, 2021
DT
Vetted Review
Verified User
2 years of experience
SurveyMonkey has more than 150 survey templates to choose from that are expert-written ranging from market research product survey, customer satisfaction survey templates, 360-degree employee evaluation, product testing, website feedback and so much more. It has more professional themes and templates than any of its competitors and you can never run out of options with SurveyMonkey.
A must-have tool for research
Rating: 8 out of 10
April 28, 2021
Verified User
Vetted Review
Verified User
5 years of experience
- Typeform and Google Forms
The level of options compared to Google Forms, and the regionalized prices compared to Typeform.
SurveyMonkey excellent for staff feedback
Rating: 10 out of 10
April 16, 2021
JE
Vetted Review
Verified User
12 years of experience
SurveyMonkey takes the cake
Rating: 8 out of 10
April 14, 2021
Verified User
Vetted Review
Verified User
13 years of experience
While Google Forms is free, the ability to design and customize forms/surveys would prove to be beneficial to the end user. Google Forms is very limited to multiple editors while SurveyMonkey provides viewing, editing, and commenting to editors. Additionally, the access to 200 templates and prewritten questions makes SurveyMonkey the clear lead between the two.
Easy, professional solution to designing and distributing surveys
Rating: 9 out of 10
April 14, 2021
Verified User
Vetted Review
Verified User
5 years of experience
SurveyMonkey has more professional features, templates and theme options than Google Surveys
Quick, easy insights
Rating: 8 out of 10
April 14, 2021
Verified User
Vetted Review
Verified User
5 years of experience
- Smartsheet and Doodle
From my experience, I honestly think most of these tools are interchangeable, they have very similar functionality and can meet the same needs. I think there are more custom features that help all these tools differentiate themselves, however, my experience with them has been relativity basic. I tend to think of SurveyMonkey first as it's the 'original' survey tool and I've used it the longest.
Once you try SurveyMonkey, you'll be hooked
Rating: 10 out of 10
April 13, 2021
IB
Vetted Review
Verified User
20 years of experience
I've been using SurveyMonkey for more than 20 years - most of the competitor solutions that I reviewed over 20 years ago don't even exist any longer, or they've been acquired by other firms. SurveyMonkey has stood the test of time, and never given me the need to seek out other competitive solutions
Survey Monkey- a great tool!
Rating: 9 out of 10
April 13, 2021
BS
Vetted Review
Verified User
4 years of experience
I like [SurveryMonkey] better because it is a way easier website to use. Very user friendly. The website is very easy to get all the feedback together in one place. The other website I used had a lot of glitches and was different than survey monkey. That website was too much trouble for what it was worth.
SurveyMonkey: Full survey lifecycle at its finest!
Rating: 10 out of 10
April 13, 2021
JP
Vetted Review
Verified User
2 years of experience
We really didn't look at alternatives. The only alternatives we looked at was developing our own surveys, via email and/or baking them directly into our applications, but SurveyMonkey really did all the heavy lifting, so to speak, by providing a one-stop shop for constructing, deploying, and receiving survey feedback from your target audience.