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Survicate
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Score 8.0 out of 101
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Survicate Reviews

Survicate
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    About Survicate

    Survicate is an all-in-one customer feedback tool designed for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. You can also use collected insights to decrease churn, improve customer loyalty, and address customers’ needs more precisely.

    Survicate integrates directly with popular marketing automation platforms and CRMs, including HubSpot, Marketo, Pardot, Intercom, and Pipedrive. Integrations allow you to send leads generated with Survicate to those platforms and to enrich their profiles with answers to surveys.

    The vendor says that all types of businesses can benefit from their solution, and that their clients include banks that use widgets to generate leads, as well as e-commerce businesses, that use it to engage visitors and show them special offers to increase sales.

    Survicate Features

    Survey Format & Appearance Features
    Has featureOnline surveys
    Does not have featurePaper surveys
    Does not have featurePhone surveys
    Has featureSurvey templates
    Has featureSurvey library
    Has featureThemes
    Has featureCustom logo/branding
    Does not have featureSingle page survey
    Has featureProgression bar
    Has featureResponsive design
    Survey Content Features
    Does not have featureMultimedia content
    Has featureDrag-and-drop editor
    Has featureChanges to live survey
    Has featureQuestion bank
    Has featureQuestion design help
    Has featureMultiple question types
    Does not have featureMatrix questions
    Has featureTranslation/multi-lingual
    Survey Logic Features
    Has featureSurvey logic flexibility
    Has featureResponse requirement/validation
    Has featureSkip logic
    Has featureConditional questions
    Has featureQuestion branching
    Does not have featurePiping logic
    Has featureRandomization
    Survey Reporting & Analytics Features
    Does not have featureResponse tracking
    Has featureData export
    Has featureReal-time results
    Has featureStandard reports
    Does not have featureCustom reports
    Has featureVisualizations
    Has featureAnalytics
    Survey Integrations Features
    Has featureCRM Integration
    Does not have featureSocial media integration
    Has featureE-commerce integration
    Does not have featureTestimonials widget
    Survey Automation Features
    Has featureNotifications and alerts
    Has featureCalendar/scheduling
    Does not have featureFollow-up emails
    Survey Distribution Features
    Does not have featureIn-tool invites
    Has featureEmail distribution
    Has featureCross-channel distribution
    Has featureCustom survey URLs
    Has featureEmbeddable surveys
    Has featureSite intercept surveys
    Does not have feature360 Degree feedback
    Has featureAnonymous responses
    Does not have featureVendor-offered crowdsourcing
    Has featureUnlimited questions per survey
    Has featureUnlimited responses per survey
    Has featureRespondent restrictions
    Survey Administration & Security Features
    Has featureMultiple users
    Has featureAccess controls
    Has featureCompliance
    Additional Features
    Has featureTargeted Website Surveys
    Has featureFeedback Widgets
    Has featureIn-message Surveys
    Has featureNPS Email Surveys
    Has featureQuestionnaires

    Survicate Screenshots

    Survicate Integrations

    Survicate Competitors

    Pricing

    Has featureFree Trial Available?Yes
    Does not have featureFree or Freemium Version Available?No
    Has featurePremium Consulting/Integration Services Available?Yes
    Entry-level set up fee?No
    EditionPricing DetailsTerms
    Professional$120month
    Enterprise$360month
    Enterprise PlusCustomyear
    Business$60month

    Additional fees apply for additional users and domains. Price of the Enterprise Plus plan is negotiated individually and depends on the number of monthly respondents needed and possible custom needs, including integrations.

    Survicate Customer Size Distribution

    Consumers
    0%
    Small Businesses (1-50 employees)
    70%
    Mid-Size Companies (51-500 employees)
    20%
    Enterprises (> 500 employees)
    10%

    Survicate Support Options

     Free VersionPaid Version
    Live Chat
    Email
    FAQ/Knowledgebase
    Video Tutorials / Webinar
    Onboarding
    Intercom
    Phone
    Training Sessions

    Survicate Technical Details

    Deployment Types:SaaS
    Operating Systems: Unspecified
    Mobile Application:No
    Supported Countries:All
    Supported Languages: English