Survicate

We use Survicate for Customer satisfaction (CSAT), Net Promoter Score (NPS) and other Surveys - whenever we need to deepen our understanding of our clients needs.

We are using Survicate for in-app surveys targeting specific segments of customers to gather product feedback and measure NPS on a quarterly basis. We are also using link surveys and email-embedded surveys that help us to understand churn reasons, understand user acquisition channels better, as well as to improve our product features. We are using website surveys also on specific marketing websites and blog, where we are targeting engaged visitors and are able to help them navigate better through the pages.

Sprig, Qualaroo Insights and Delighted by Qualtrics

Amplitude Analytics, Intercom, HubSpot CRM, GetResponse, Twilio Segment

Survicate provides the NPS survey within our landing page builder app. The process of creating the survey is super easy and intuitive; it allows us to create different scenarios and paths depending on different survey answers. It's also extremely helpful that Survicate integrates with systems we are using within the organization such as Hubspot and it works well. Lastly my words of appreciation to the support team, always positive, brilliant, and responding really fast to any queries.

HubSpot CRM, Slack

We use Survicate to collect in-app NPS and cSAT scores from end users throughout their journeys.

SurveyMonkey, Pendo Feedback, FullStory and Quantum Metric

We use Survicate to understand needs and pains of users', who go through our funnel and how they perform depending on the answers in the app by integrating analytical tools.