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Survicate is an all-in-one customer feedback tool designed for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. You can also use collected insights to decrease churn, improve customer loyalty, and address customers’ needs more precisely.
Survicate integrates directly with popular marketing automation platforms and CRMs, including HubSpot, Marketo, Pardot, Intercom, and Pipedrive. Integrations allow you to send leads generated with Survicate to those platforms and to enrich their profiles with answers to surveys.
The vendor says that all types of businesses can benefit from their solution, and that their clients include banks that use widgets to generate leads, as well as e-commerce businesses, that use it to engage visitors and show them special offers to increase sales.
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Additional fees apply for additional users and domains. Price of the Enterprise Plus plan is negotiated individually and depends on the number of monthly respondents needed and possible custom needs, including integrations.
Survicate Customer Size Distribution
|Small Businesses (1-50 employees)||70%|
|Mid-Size Companies (51-500 employees)||20%|
|Enterprises (> 500 employees)||10%|
Survicate Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Survicate Technical Details