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SUSE Manager

SUSE Manager

Overview

What is SUSE Manager?

German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.

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Recent Reviews

TrustRadius Insights

Users of this product have experienced significant operational efficiencies and cost management through its use in automating processes, …
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What is SUSE Manager?

German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SUSE Manager?

SUSE Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this product have experienced significant operational efficiencies and cost management through its use in automating processes, running scripts, and controlling software updates on a wide range of Linux OS servers. With support for over 250 Linux OS servers, including SUSE, OEL, and RHEL, the product offers convenience in managing different servers. It has also proven to be excellent for data warehousing and auto-discovering networks. Users find it efficient for workflow management and importing/exporting data.

One key use case is the product's ability to assist in addressing security vulnerabilities and patching involved servers. The security team has found it particularly valuable in auditing patch levels and generating vulnerability reports. The product's top-tier support, available 24/7, has provided users with an outstanding experience over the past two years.

Furthermore, users have been able to create a content lifecycle for upgrading sales apps environments using this product. It helps with life cycle management for various Linux distributions, including SUSE, Red Hat, CentOS, and Debian. Additionally, the product aids in harmonizing and centralizing Linux environments into one unit, providing a complete overview of the landscape and managing the lifecycle of systems.

Overall, this product has proven to be reliable for data warehousing and tracking systems while optimizing operations in businesses. Its ease of deployment and management have made it convenient for users to bootstrap new systems and automate configuration rollouts. With its capabilities in compiling and organizing the Linux environment under one roof, the product eases the deployment of security patches and periodical updates while ensuring all critical patches are gradually rolled out over the landscape.

OS updates and patching feature: Reviewers have found the OS updates and patching feature of the software highly beneficial, with several users mentioning that it has made it easy to keep their systems secure and up-to-date.

Automation capabilities: The automation capabilities of the software, particularly the Salt Stack lite automation feature, have been praised by reviewers. This feature allows for quick and efficient deployment of tasks, saving time and effort for users.

24/7 support team: Users appreciate the availability of a 24/7 support team provided by the software. Many reviewers have mentioned that the customer service is responsive and helpful, providing assistance whenever needed.

Difficult Navigation and Customization: Many users have expressed frustration with the user interface, finding it difficult to navigate and customize. They have suggested that the software has a steep learning curve, making it challenging for new users to fully utilize its features and capabilities.

Complex Setup Process: Several reviewers have mentioned that configuring and installing the software requires skilled personnel due to its complex setup process. This can be time-consuming and may pose difficulties for less experienced users who may require additional assistance or training.

Occasional Server Disconnections: Some users have reported experiencing occasional server disconnections while using the software. These disruptions can interrupt workflow and lead to data loss or delays in completing tasks, causing inconvenience for users relying on consistent server connectivity.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 9 out of 10
Vetted Review
Verified User
Used mainly to maintain a bunch of SUSE for SAP machines (physical and virtual) along with a few virtual Red Hat systems. Eases the deployment of security patches as soon as they become available and helps with periodical updates.
  • Eases keep Patching Cycle up to date.
  • Manages not only SUSE, but other distros too.
  • Support for Ansible, besides the SaltStack, provides all the tools needed.
  • Some minor issues dealing with underlying postgres updates.
  • Procedure to add new channels require some care.
SUSE Manager allows to manage the update cycle centralizing all information in a convenient way. It's an essential tool when dealing with more than 10 to 20 systems. In environments with less than 20 systems the resources consumed by SUSE Manager maybe are not worth, against setting up a more simple tool. Anyway it gives a good overview of all systems.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using SUSE Manager as a local database configuration for all of our Linux servers and devices . This helps a ton because we were having issues compiling a list and organizing our Linux environment under one roof. We are able to easily find and manage our Linux environment such us making sure that all critical patches are gradually rolled out over the landscape, auditing our systems using openscap, ensuring that all our systems have exactly the same baseline (regarding software selections AND software versions) it is the central system, it provides us a top-tier support team that is very intuitive and 24/7 proactive. the first go-to when managing our SLES infrastructure whereas before it was pretty messy. It's easy to deploy and manage.
  • Content lifecycle management
  • Workflows automation
  • Network discovery
  • Easy for bootstrapping and patching and configuring of our systems
  • our Configuration management was simplified
  • Reduces runtime. And maintenance cost and saving resources
  • Easy access for troubleshooting
It's a very convenient way of tracking, monitoring, and auditing reports on our databases. Reduces runtime, complexity to manage IT operations. Meets all security and compliance standards. Great support.
Marcel Huisman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have a quite large Linux environment with SUSE Linux Enterprise Server (for SAP Applications), Red Hat, Centos and other distributions. It is hard to create an update plan in a DTAP environment. SUSE Manager helps us a lot in our Life Cycle management for Linux distributions. It is a product from SUSE, but we can also manage our Red Hat, CentOS and Debian distributions. Currently there are a lot of Security Vulnerabilities which need to be addressed. Notifications come in form of CVE's which can also be checked in SUSE Manager and immediately be patched for the involved Servers.
  • LifeCycle Management
  • Security and Compliance
  • Patch Management
  • Adding Other distributions
  • Removing channels and products
  • Servers sometimes disconnect
We use a DTAP for our SAP environment. For approving and distributing updates and patches through this DTAP environment, SUSE Manager is well suited. I'm not sue if SUSE Manager is the right product for distributing self made packages.
Score 9 out of 10
Vetted Review
Verified User
We use SUSE Manager to bootstrap new systems, automate the configuration of all Linux OS systems in the environment (SLES, OEL, RHEL), completely automate the repository updates to fixed points by date or project and to run commands on groups of servers via Salt. All these tasks work equally well in the various clouds and on premise.
  • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
  • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
  • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
  • The inability of the proxy servers to cache anything not cached on the main server.
SUSE Manager is particularly well suited for a mixed Linux OS environment or even with multiple organizations. You can create unlimited groups and or channels to organize repositories without adding storage requirements.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SUSE Manager is the central management system for our SLES infrastructure. We use it to initially bootstrap new systems, to have a complete overview of our landscape, to automate configuration roll out, to manage the lifecycle of our systems, to make sure all critical patches are gradually rolled out over the landscape, to audit our systems using openscap, to make sure all systems have exactly the same baseline (regarding software selections AND software versions). All in all, it is the central system, the first go-to when managing our SLES infrastructure.
  • Manage the content lifecycle of our products over multiple environments.
  • Use salt to its fullest extent, including pre-generated states that make installation and configuration very easy.
  • Manage repositories.
  • Make it easy to audit our own infrastructure.
  • Make it easy to bootstrap new systems.
  • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
  • More premade saltstate for default applications are always nice to have.
  • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
Score 10 out of 10
Vetted Review
Verified User
  • Automate processes, run scripts and control software updates on our 250+ Linux OS servers, including SUSE, OEL, and RHEL
  • Create operational efficiencies and cost management (the two biggest reasons we purchased SUSE Manager originally)
  • Security team also uses SUSE Manager to audit our patch levels and create vulnerability reports
  • OS updates and patching
  • Salt Stack lite automation
  • The inability of the proxy servers to cache anything not cached on the main server
SUSE Manager handles the patching/updating of the major Linux OSes to a specific level based on a fixed date very well. This allows us to fully test through each of our non-production environments before moving on to the next, without stopping the updates of the local repository.
Douglas Carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall my experience with SUSE Manager has been outstanding and phenomenal. Over the last 2 years, I have been able to create a content lifecycle for upgrading our sales apps environments. Provides a top-tier support team that is very intuitive and 24/7 proactive.
  • Easy-to-use.
  • 24/7 support team.
  • Automatic deployment.
  • Detailed compliance audit and reporting.
  • Linux distributions.
  • The UI is hard to navigate and customize.
  • Skeptical learning curve.
I love that SUSE Manager is intuitive with compliance management. Reduces runtime. Amazing with data warehouse and data visualizations.
marcus parker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Convenience to manage different servers. Excellent with data warehousing. Brilliant to auto-discover network. Efficient with workflow management.
  • Brilliant to manage virtual server.
  • Excellent with data visualization
  • Great with data warehousing.
  • Responsive customer service.
  • To configure and install requires skilled personnel
  • Excellent with managing virtual servers.
  • Efficient with data visualization.
  • Terrific with workflow automation.
Brilliant with managing different servers. Reliable with third-party integration. Terrific with data warehousing. Efficient with asset tracking.
prema chhaya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Fantastic to import and export data. Reliable with data warehousing. Efficient to track and get audit [reports] on systems. Fabulous with optimization of operations in the business.
  • Terrific to get audit report on our system.
  • Excellent to manage virtual servers.
  • Impressive with data import and export.
  • It's an excellent software with data import and export.
  • Takes long time to learn.
  • Excellent with managing virtual servers.
  • Terrific with database backup and recovery.
Terrific with database backup and recovery. Excellent with compliance management. Efficient with automating business processes. Great with data transformation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's been awesome using SUSE Manager around areas like tracking, auditing, and monitoring. As a database configuration for all our Linux servers, it has aided in harmonizing and centralizing our Linux environment into one unit.
  • Highly user friendly doesn't need too much tutoring to use it.
  • In built operation system with configuration that also allows third party software.
  • Capability of patching.
  • Should broaden VCP library.
I give thumbs up to SUSE Manager for it has really turned around our cost of Managing our database and also harmonizing our Linux environment. I highly recommend it since it does not at file and configuration but also allows you to use it with other tools which is not the case with other configuration tools. lastly, it has multiple OS for comparison and diagnosis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using SUSE Manager as a local database configuration for all of our Linux servers and devices. This helps a ton because we were having issues compiling a list and organizing our Linux environment under one roof. We are able to easily find and manage our Linux environment with the application whereas before it was pretty messy. It's easy to deploy and manage.
  • Organization.
  • Management.
  • Cloud Features.
  • Allow other OS types.
  • Easier setup guide GUI.
  • Change a few of the layout options and locations.
Some areas where SUSE Manager is well suited for would be when we need to use multiple OS's to run different reports and diagnostics on different systems. We can manage all through this one instead of going to each one individually. It's good because we have a centralized site to manage the Linux servers. One downside is that it's a little finicky but we were able to work out the bugs. It would be less appropriate in an environment that does not run virtual physical and cloud-based servers and apps.
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