TrustRadius: an HG Insights company

SwiftERM

Score10 out of 10

1 Reviews and Ratings

What is SwiftERM?

SwiftERM is an ecommerce plugin that typically delivers an additional 10% to turnover. According to the vendor, it is totally automatic; requiring no human input, no hours of time and effort every month, and no staff cost. It uses each consumer’s historic purchases and impressions captured from each visit to your site; then identifies which products that consumer is most likely to buy next; populates a style-sheet and sends them a unique email – no two are ever the same. It also triggers on abandon.

You no longer need to segment audiences or choose products. The product worked 24/7, and it identifies loyalties, likes and interests. Calculating exactly the things that your customer wants to buy at precisely the right moment. A granular machine learning algorithm delivers immediate benefit.

Categories & Use Cases

Media

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Top Performing Features

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.4

Areas for Improvement

Highly recommended for ease of use and deliverability of potential

Pros

  • Automatic email marketing
  • Predictive analytics
  • Publicises our Trustpilot product ratings

Cons

  • Introduce an SMS version
  • Making the reporting system more idiotproof

Return on Investment

  • Our initial ROI was over 4,000%
  • It has freed up many days each month spent segmenting audiences.
  • Our customer churn has been reversed.

Other Software Used

Mailchimp, OpenCart, Cloudflare

Usability