Name: Sygma Connect
Price: 19 USD
Author: CoreTech

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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Sygma Connect, developed by CoreTech, is a remote control solution designed to provide users with secure and encrypted access to PCs and servers. This software is suitable for businesses of various sizes, including small and medium-sized enterprises (SMBs). According to the vendor, Sygma Connect caters to a wide range of professions and industries, including IT professionals, technical support teams, managed service providers, system administrators, and more.

## Key Features

**Remote PC and Server Access**: Sygma Connect allows users to remotely access and control PCs and servers running on Windows, Linux, and Mac OSX. According to the vendor, all remote control sessions are recorded and can be accessed via the web. Connections are secured with HTTPS and encryption for maximum security.

**Detailed Session History**: Sygma Connect provides a detailed session history that can be downloaded. Users can view and analyze session details, including session duration, date, and time. According to the vendor, session history can be filtered based on specific criteria and exported to a CSV file for further analysis.

**Address Book with Grouping**: Users can create an address book to manage and organize their remote computers. Computers can be grouped together for easier navigation and management. According to the vendor, grouping allows users to categorize computers based on specific criteria, such as departments or locations. Address book entries can be easily edited or deleted.

**Multiple Passwords for Hosts**: Sygma Connect supports the use of multiple passwords for hosts. According to the vendor, this feature allows users to assign different passwords to different hosts for enhanced security. Users can easily manage and update passwords for their hosts, adding an extra layer of protection to remote connections.

**Private and Multi-User Account Management**: Sygma Connect offers private and multi-user account management. Users can create their own private accounts for individual use, while multi-user accounts allow teams or organizations to manage and share access to remote computers. Account management features include user roles and permissions, user authentication, and access control.

**White Label Customization**: Sygma Connect provides white label customization options. Users can customize the software interface with their own branding, logo, and colors. According to the vendor, white labeling allows businesses to create a personalized and professional remote control solution that reflects their brand identity.

**GDPR Compliance and Connection Reporting**: Sygma Connect ensures GDPR compliance by maintaining a record of all remote sessions. Users can generate connection reports for auditing and compliance purposes. According to the vendor, connection reports provide detailed information about remote sessions, including session duration, date, and time, helping businesses meet data protection and privacy regulations.

**Best-in-Class Remote Support**: Sygma Connect offers remote support features. Users can provide remote assistance and support to their clients or colleagues. According to the vendor, the software allows for real-time screen sharing, file transfer, and chat communication, enabling quick and efficient remote support sessions.

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Remote Support

CoreTech

Remote Access

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote support products help technicians and other experts assist end-users by connecting directly to the end-user device.

Camera sharing

The remote user and end user can share a live camera feed from their device during a session.

Session transfer

The remote user can transfer or share a remote session with another user to help troubleshoot or escalate an issue.

Remote Administration

Remote administration software is used to control a computer from a remote location.

File transfer

Securely exchange files with remote computer without having to use email or FTP.

Instant message

Ability for administrator to communicate via instant message with remote user.

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Session record

Ability to record session for training purposes.

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

Third-party software integrations

Integration functionality with third-party or in-house systems.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

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Sygma Connect

Overview

What is Sygma Connect?