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Symantec Asset Management Suite

Symantec Asset Management Suite

Overview

What is Symantec Asset Management Suite?

The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution…

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Recent Reviews

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Symantec Asset Management is widely used by IT departments to streamline software updates and installations. Users rely on this software …
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What is Symantec Asset Management Suite?

The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is…

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Product Details

What is Symantec Asset Management Suite?

The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses.

This IT Asset Management solution is designed to discover, inventory, and track all hardware and software assets in an organization’s IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. According to the vendor, this gives organizations credible information on the location and license status of every important OS, virtualization platform, or application instance. The vendor’s value proposition is that with this detailed, up-to-date information, organizations can quickly identify problems, apply solutions, and document compliance.

Symantec Asset Management Suite Features

Symantec Asset Management Suite Video

This video provides a technical overview of the software license compliance and software asset management features found in Symantec IT Management Suite 8.0 including enhancements and improvements in the following areas: • Symantec License Compliance and Management • Software...
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Symantec Asset Management Suite Competitors

Symantec Asset Management Suite Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Asset Management Suite Downloadables

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec Asset Management is widely used by IT departments to streamline software updates and installations. Users rely on this software to keep their computers up to date by pushing out software updates or remotely installing software when needed. Additionally, the product allows for remote control of computers, enabling users to assist colleagues or troubleshoot issues efficiently. Symantec Asset Management also offers robust reporting capabilities, allowing users to generate reports based on specific criteria such as comparing the number of computers with different versions of Office installed. This feature assists in tracking assets company-wide, including laptops, desktops, and printers, providing accurate information and alerting the IT department of any inactive or problematic computers.

While the agent is installed on every machine, only a select few users actively run reports and access machine information. In some cases, there may be a dedicated person responsible for managing the software and overseeing asset tracking and optimization. For businesses without an existing asset management solution, Symantec Asset Management proves instrumental in addressing various business problems. It helps track machines, run reports, and optimize hardware usage effectively. However, it's worth noting that utilizing this product requires significant overhead resources and a dedicated position to manage it efficiently.

Symantec Asset Management is relied upon by organizations to take control of IT assets effectively. It aids in conducting audits, ensuring compliance with licensing agreements, and reducing software licensing costs and vendor penalties. This comprehensive software tool is implemented company-wide for tasks like desktop imaging, application rollouts, and operating system updates. Companies often choose different Symantec products depending on the specific task at hand, with Altiris being an effective choice for managing assets, software, and patching needs. Among its many benefits, Symantec Asset Management plays a crucial role in keeping count of licenses across the organization while providing detailed reports on assets and licenses.

Symantec ITMS fills several essential gaps within organizations when it comes to patch and vulnerability management, software licensing, and audit control. Users greatly rely on the advanced reporting capabilities of ITMS to generate real-time, actionable data for software management, reporting, provisioning, and asset control. Whether it's tracking inventories or ensuring compliance with licensing agreements, Symantec Asset Management proves accurate and useful in large environments. However, due to its comprehensive nature, it requires a dedicated team member to manage it effectively and maximize its potential for optimizing hardware usage and minimizing costs.

Easy-to-use interface: Users have consistently found the web-based GUI interface of Symantec Asset Management Suite to be user-friendly and easy to navigate. Many reviewers appreciated the comprehensive inventory provided, which includes detailed information about the software and hardware of each asset.

Effective compliance management: Several users praised Symantec Asset Management Suite for its ability to ensure compliance of IT assets. They mentioned that managing licenses, renewals, permits, and other legal aspects of software and assets can be a complex task, but the software proved reliable in achieving control over these assets.

Centralized resource management: The Altiris Asset Management Suite was praised for providing a single pane of glass to manage and view all resources within an organization. Reviewers particularly highlighted the Resource Association Diagram feature, which allows visualization of relationships between assets, users, locations, departments, and cost centers.

User Permissions: Some users have experienced problems with user permissions after updating the software, resulting in the need to redo permissions for users each time. This has caused frustration and extra work for these users.

Job Deployment Issues: There have been reports of difficulties pushing jobs out to computers, sometimes requiring manual installation of updates. This slows down the process and adds complexity for users.

Console Functionality: Users have mentioned difficulty determining if a job is running or not, as the console may freeze or incorrectly report that the job is running when it's not. This lack of clarity creates confusion and can lead to inefficiencies in workflow management.

Reviews

(1-7 of 7)
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Roberta Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our ROI has been positive. We have Symantec Management Suite set up to notify us when desktops reach 5 years of age so that we can perform refreshes in a more timely manner. Before we used this feature, we had computers that were over 10 years old that were actually assigned to users. Users were unable to perform their job functions which caused our organization to lose money because we were not meeting deadlines.
  • Another feature that our organization was able to benefit from was the software management tools. After re-imaging computers, we would run into issues where users would state that they had a certain software installed and that we didn't put it back on after the re-image. We had no way of knowing if the user had the software or not so we would have to go and buy an additional software license for the user. Now with the software management tools in Altiris we can generate a report that will tell us what software is installed on each computer.
  • We can also use the backup and restore features to track what was installed on a computer before it was reimaged. This also cuts down on the amount of time that we spent in the past trying to complete manual backups of our computers and restoring them back to how they originally were. Now we only have to spend time updating Symantec Management Suite whenever an update is available.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Positive - saved our help desk hours due to having a common image pushed across the environment.
  • Positive - kept track of all licenses so that we didn't over purchase items.
  • Positive - saved money on labor due to less people needed to image machines, and decreased hours of imaging.
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