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Symantec Asset Management is widely used by IT departments to streamline software updates and installations. Users rely on this software …
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What is Symantec Asset Management Suite?
The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution…
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What is Symantec Asset Management Suite?
The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is…
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What is Symantec Asset Management Suite?
The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses.
This IT Asset Management solution is designed to discover, inventory, and track all hardware and software assets in an organization’s IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. According to the vendor, this gives organizations credible information on the location and license status of every important OS, virtualization platform, or application instance. The vendor’s value proposition is that with this detailed, up-to-date information, organizations can quickly identify problems, apply solutions, and document compliance.
Symantec Asset Management Suite Features
Symantec Asset Management Suite Video
This video provides a technical overview of the software license compliance and software asset management features found in Symantec IT Management Suite 8.0 including enhancements and improvements in the following areas:
• Symantec License Compliance and Management
• Software...
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Symantec Asset Management Suite Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Countries | Americas, Europe, Middle East, Africa, Asia |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Symantec Asset Management is widely used by IT departments to streamline software updates and installations. Users rely on this software to keep their computers up to date by pushing out software updates or remotely installing software when needed. Additionally, the product allows for remote control of computers, enabling users to assist colleagues or troubleshoot issues efficiently. Symantec Asset Management also offers robust reporting capabilities, allowing users to generate reports based on specific criteria such as comparing the number of computers with different versions of Office installed. This feature assists in tracking assets company-wide, including laptops, desktops, and printers, providing accurate information and alerting the IT department of any inactive or problematic computers.
While the agent is installed on every machine, only a select few users actively run reports and access machine information. In some cases, there may be a dedicated person responsible for managing the software and overseeing asset tracking and optimization. For businesses without an existing asset management solution, Symantec Asset Management proves instrumental in addressing various business problems. It helps track machines, run reports, and optimize hardware usage effectively. However, it's worth noting that utilizing this product requires significant overhead resources and a dedicated position to manage it efficiently.
Symantec Asset Management is relied upon by organizations to take control of IT assets effectively. It aids in conducting audits, ensuring compliance with licensing agreements, and reducing software licensing costs and vendor penalties. This comprehensive software tool is implemented company-wide for tasks like desktop imaging, application rollouts, and operating system updates. Companies often choose different Symantec products depending on the specific task at hand, with Altiris being an effective choice for managing assets, software, and patching needs. Among its many benefits, Symantec Asset Management plays a crucial role in keeping count of licenses across the organization while providing detailed reports on assets and licenses.
Symantec ITMS fills several essential gaps within organizations when it comes to patch and vulnerability management, software licensing, and audit control. Users greatly rely on the advanced reporting capabilities of ITMS to generate real-time, actionable data for software management, reporting, provisioning, and asset control. Whether it's tracking inventories or ensuring compliance with licensing agreements, Symantec Asset Management proves accurate and useful in large environments. However, due to its comprehensive nature, it requires a dedicated team member to manage it effectively and maximize its potential for optimizing hardware usage and minimizing costs.
Easy-to-use interface: Users have consistently found the web-based GUI interface of Symantec Asset Management Suite to be user-friendly and easy to navigate. Many reviewers appreciated the comprehensive inventory provided, which includes detailed information about the software and hardware of each asset.
Effective compliance management: Several users praised Symantec Asset Management Suite for its ability to ensure compliance of IT assets. They mentioned that managing licenses, renewals, permits, and other legal aspects of software and assets can be a complex task, but the software proved reliable in achieving control over these assets.
Centralized resource management: The Altiris Asset Management Suite was praised for providing a single pane of glass to manage and view all resources within an organization. Reviewers particularly highlighted the Resource Association Diagram feature, which allows visualization of relationships between assets, users, locations, departments, and cost centers.
User Permissions: Some users have experienced problems with user permissions after updating the software, resulting in the need to redo permissions for users each time. This has caused frustration and extra work for these users.
Job Deployment Issues: There have been reports of difficulties pushing jobs out to computers, sometimes requiring manual installation of updates. This slows down the process and adds complexity for users.
Console Functionality: Users have mentioned difficulty determining if a job is running or not, as the console may freeze or incorrectly report that the job is running when it's not. This lack of clarity creates confusion and can lead to inefficiencies in workflow management.
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
August 24, 2017
Symantec Products
We are managing our assets with help of this tool. It helps us take control of our IT assets completely, do audits, and ensure compliance. It has also helped with reduction of IT software licensing costs and vendor penalties by optimizing the use of hardware. It helps me track inventories whenever and wherever I want.
The IT Department at Missouri Botanical Garden uses Symantec Asset Management to accomplish a variety of tasks. We keep computers up to date by utilizing the patch management system to push out software updates to our users or install software remotely when necessary. We also use it to remote control computers when users need assistance or are experiencing problems and we are unable to physically visit their work area. Symantec Asset Management also allows us to generate reports based on whatever criteria we select. For instance if we need to know how many computers have Office 2010 installed versus Office 2016 then we can generate a report through the Asset Management Suite.
May 16, 2016
SAM Suite Review
Symantec Asset Management Suite was implemented company-wide to manage desktop imaging, application rollouts and OS updates.
December 11, 2015
Symantec Management Platform (SMP / Altiris)
We use various different Symantec products depending on the task at hand. Altiris is great at managing our assets, the software on them, any patching that needs performed.
With a previous company, we used Symantec Asset Management to keep count of licenses, and ensure that we were compliant. We also used the reporting tools to provided detailed reports on both assets and licenses and issues that may be present on a weekly basis.
October 27, 2015
Symantec - Great for big businesses, overkill for smaller ones.
Symantec Asset Management Suit was being used to keep track of assets company wide, including laptops, desktops, printers, etc. The company I used it at was well over 2,000 employees worldwide, and kept impressively accurate information. If a computer was inactive or had a specific issue, the program would alert my department and we could take care of it.
Though the agent was installed on every machine across the company, only 6 of used it to run reports, look up machines, etc, while one of us managed it. Managing this for use in such a large company was very time consuming and actually required it's own position.
The product addresses many business problems, especially for one who does not already have an asset management solution. Keeping track of machines, running reports, and many other things can be accomplished.
Overall, I liked using this product and was very accurate in an extremely large environment. There is a lot of overhead, mostly because of needing an entire salaried position to properly manage it, but if it is something your company can afford to do, Symantec Asset management is a useful tool.
Though the agent was installed on every machine across the company, only 6 of used it to run reports, look up machines, etc, while one of us managed it. Managing this for use in such a large company was very time consuming and actually required it's own position.
The product addresses many business problems, especially for one who does not already have an asset management solution. Keeping track of machines, running reports, and many other things can be accomplished.
Overall, I liked using this product and was very accurate in an extremely large environment. There is a lot of overhead, mostly because of needing an entire salaried position to properly manage it, but if it is something your company can afford to do, Symantec Asset management is a useful tool.
October 12, 2015
Symantec IT Management (Altiris), Worth a second look!
Symantec ITMS has filled several gaps for me. Everything from patch and vulnerability management to software licensing and audit control. I'm currently using ITMS for software management, reporting, provisioning and asset control. Through the advanced reporting capabilities, I'm able to generate real time, actionable data whenever I want.