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Symantec Client Management Suite

Symantec Client Management Suite

Overview

What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

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Recent Reviews

TrustRadius Insights

Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians …
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Symantec - how they rate

10 out of 10
October 09, 2015
We use the full Client Management Suite as well as Disk Encryption/Universal Server (PGP) and have had great success protecting and …
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Pricing

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What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

Symantec Client Management Suite Features

  • Supported: Desktop and Laptop Deployment
  • Supported: Patch Management
  • Supported: Security Management

Symantec Client Management Suite Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Client Management Suite Downloadables

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Comparisons

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Reviews and Ratings

(47)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians rely on Symantec's solutions to deploy and support large volumes of computers, ensuring that clients have up-to-date and secure systems. One popular tool, the Symantec Management Platform Client Management Suite, offers a comprehensive set of features for inventory management, software delivery, patch management, and imaging of both Windows and Mac workstations. Another widely used solution is the Symantec Client Management Suite, which enables organizations to handle tasks such as patch management, software delivery, inventory management, custom inventory creation, reporting, and IT analytics across their entire environment.

Symantec's products excel at automating cumbersome processes and facilitating the efficient distribution of software updates through their Peer to Peer software deployment feature. This eliminates the need for distribution servers and streamlines software distribution across an organization's network. Moreover, Symantec Management Platform is a global solution that effectively manages end user machines and servers, providing reliable software installations, upgrades, patches, and monitoring capabilities. Institutions like Oxford University rely on Altiris CMS within the Symantec Management Platform to gain control over managed software delivery, access thorough inventory information, and conduct incident remediation.

Symantec Client Management Suite shines when it comes to imaging computers, remote software installation, inventory management, and trend analysis. It serves as a centralized hub for collecting hardware and operating system information while providing comprehensive software inventory and metering capabilities. Additionally, Symantec Client Management Suite is chosen by organizations worldwide to ensure endpoints are kept up to date with crucial software updates and Windows patches. The suite's integration with Symantec endpoint protection further enhances security measures and safeguards sensitive data.

A testament to its scalability and efficiency is how Symantec Client Management Suite successfully supports organizations managing over 35K endpoints. It simplifies day-to-day processes by facilitating gold image builds, software delivery, patch management, and asset management. Ultimately, the suite's ability to execute tasks seamlessly and generate detailed reports for management makes it a go-to solution for organizations across various industries.

Many users have praised the software for its effectiveness in securing applications on laptops. Additionally, users highly recommend utilizing the software's capabilities for managing and packaging images in large-scale environments. Moreover, it is widely recognized that the software serves as a trusted and proven platform for zero trust security architecture. Users also appreciate the convenience of managing multiple devices in a single window using the software. Lastly, Symantec is consistently acknowledged as a leader in the field of anti-virus and PC security solutions.

Attribute Ratings

Reviews

(1-14 of 14)
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Ted Jan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Patching and Software Deployment are the strong points for Symantec Client Management Suite. We don't really use Symantec Client Management for Desktop Imaging, we prefer to use MDT, however we are just starting to investigate using Symantec Client Management to do Windows 10 servicing and so far it looks really good.

The direction that Symantec has started with peer to peer, in my mind, made it a solid solution. The peer to peer function allowed us to reduce our overall infrastructure, primarily with smaller sites

If you want to use Symantec Client Management Suite for blacklisting applications, be very careful. It's a resource hog. It works well if you have an emergency and want to block chrome from running due to a Zero-Day, but it's not something that you want to have a lot of policies running.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you need to manage a lot of endpoints SMP is a solid choice. We have over 8000 endpoints and SMP allows me to keep all devices up to date as well as track what software is currently installed. I do not know that I would recommend SMP to a small business as there can be a steep learning curve to fully utilizing SMP. You really need at least one person dedicated to managing the SMP.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For large enterprises, Symantec Client Management is really great to manage all the systems across locations, if it's for installation, software, licenses or even status. Also the patch, software delivery, and inventory of Symantec CMS are great.
Mauro Carrillo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for a tool for patching and managing your endpoints this is a great system. For Windows patches, it resembles WSUS from Microsoft, in the sense that you can focus on pushing out the Critical and Security Updates first.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe any business can benefit from the Symantec Management Platform. If you're looking for a tool that can image, configure, patch, deliver software, inventory and report on multiple platforms to include MAC, Windows, Linux then I would recommend Symantec Management Platform. Of course any investment needs to have a better return so the ROI may not meet the needs for everyone.
Filip Grasheski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For anyone that manages a large estate of clients, 10,000+ there are not many options on the market to choose from. Basically it comes down to Symantec or Microsoft and from what I know, Microsoft's product doesn't offer such a verbose logging for troubleshooting issues and it probably requires higher technical skills.
Darren Collins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Most well suited to Windows enterprise management (it can also manage Mac & Linux in some ways but I have no exposure to this) including OS deployment, managed software deployment and security compliance. We have combined it with GSS 3.0 (formerly DS 6.9) to ensure that we have a full 360 degree solution.
Dan Kujala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If you are looking for a client management suite to perform patch, software delivery, and inventory I think Symantec is great. I would recommend it without a doubt if it was in your budget. If you are a very small company and don't use these features to often then I think it would depend on your budget.
Score 7 out of 10
Vetted Review
Verified User
For a small business with few clients this would be overkill. For a large enterprise, when architected correctly it can allow the administration of multiple thousands of endpoints across a global scale. Would be ideal if the networking team has QOS or COS setup to allow the traffic generated by the Symantec environment to be classified below all business critical applications, if not this product can easily kill the entire network infrastructure if used improperly.
October 09, 2015

Symantec ITMS Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is less appropriate for small-scale and small budgets but if you're managing a few hundred devices into the thousands, ITMS and SEP will work well to manage all of the endpoints from cradle to the grave. There are some learning curves but if you understand concepts of imaging, deployment and minor scripting, then the products will work well for you.
October 09, 2015

Symantec - how they rate

Score 10 out of 10
Vetted Review
Verified User
Symantec products cover the gambit for security and endpoint control/management. I think a unified/simplified console for some of these products would do well to gain more customers. I can say that Symantec support is very, very good and can usually solve most issues first time around.
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