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Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians …
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What is Symantec Client Management Suite?
Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.
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What is Symantec Client Management Suite?
Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.
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What is Symantec Client Management Suite?
Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.
Symantec Client Management Suite Features
- Supported: Desktop and Laptop Deployment
- Supported: Patch Management
- Supported: Security Management
Symantec Client Management Suite Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
| Supported Countries | Americas, Europe, Middle East, Africa, Asia |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians rely on Symantec's solutions to deploy and support large volumes of computers, ensuring that clients have up-to-date and secure systems. One popular tool, the Symantec Management Platform Client Management Suite, offers a comprehensive set of features for inventory management, software delivery, patch management, and imaging of both Windows and Mac workstations. Another widely used solution is the Symantec Client Management Suite, which enables organizations to handle tasks such as patch management, software delivery, inventory management, custom inventory creation, reporting, and IT analytics across their entire environment.
Symantec's products excel at automating cumbersome processes and facilitating the efficient distribution of software updates through their Peer to Peer software deployment feature. This eliminates the need for distribution servers and streamlines software distribution across an organization's network. Moreover, Symantec Management Platform is a global solution that effectively manages end user machines and servers, providing reliable software installations, upgrades, patches, and monitoring capabilities. Institutions like Oxford University rely on Altiris CMS within the Symantec Management Platform to gain control over managed software delivery, access thorough inventory information, and conduct incident remediation.
Symantec Client Management Suite shines when it comes to imaging computers, remote software installation, inventory management, and trend analysis. It serves as a centralized hub for collecting hardware and operating system information while providing comprehensive software inventory and metering capabilities. Additionally, Symantec Client Management Suite is chosen by organizations worldwide to ensure endpoints are kept up to date with crucial software updates and Windows patches. The suite's integration with Symantec endpoint protection further enhances security measures and safeguards sensitive data.
A testament to its scalability and efficiency is how Symantec Client Management Suite successfully supports organizations managing over 35K endpoints. It simplifies day-to-day processes by facilitating gold image builds, software delivery, patch management, and asset management. Ultimately, the suite's ability to execute tasks seamlessly and generate detailed reports for management makes it a go-to solution for organizations across various industries.
Many users have praised the software for its effectiveness in securing applications on laptops. Additionally, users highly recommend utilizing the software's capabilities for managing and packaging images in large-scale environments. Moreover, it is widely recognized that the software serves as a trusted and proven platform for zero trust security architecture. Users also appreciate the convenience of managing multiple devices in a single window using the software. Lastly, Symantec is consistently acknowledged as a leader in the field of anti-virus and PC security solutions.
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March 01, 2016
Symantec Client Management Suite
We currently use Symantec Client Management Suite internally and provide administration for three customers. We currently manage over 10,000 endpoints across several Symantec Management Platforms. Our largest use of the console is with Patch Management, Software Delivery, Inventory, Custom Inventory, Reporting and IT Analytics. Patch Management allows us to be somewhat creative with policy and filters to manage patch compliance across all Windows platforms. Software Delivery provides us the 'set it and forget" by utilizing compliance checks. The new 7.6 platform has better capabilities around importing and managing software. Inventory now provides a nice flip book page for agent health statistics. There are several scripting languages provided within the console to help you easily custom script inventory. Reporting can be done from an ad hoc perspective within the Activity Center if you're not a SQL guru. Otherwise there are several predefined reports, SQL creation tools, copying and editing tool or you can find many reports on Symantec Connect.
- Software Delivery has great features like compliance checking, custom compliance inventory and execution reporting. Once compliance has been configured you can leave the policy active and if the software is uninstalled the policy will reinstall the software.
- The ability to use different scripting to create custom inventory. If you're good with scripting and SQL the platform can be utilized as a configuration manager.
- The ease of setting up the Symantec Management Platform 7.6 is easier and faster than previous versions. The use of the Symantec Installation Manager performs pre checks to identify areas or applications that may need to be installed and the links provided are up to date.
- I would like to see some improvement around filters as it pertains to making a report from a filter. This would be great for end users that are not familiar with database schema.
- MAC patch management could improve by creating more policy based options.
- Please allow custom data class guides to remain the same after they are updated.
- As a hosting provider we are able to provide a low cost solution to multiple customers with different needs.
- Symantec Client Management Suite allows us to manage several platforms and allows our customers to focus on growing their business while we take care of their IT Assets.
Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level.
25
Many of the employees utilize the console to create patch management policies or software delivery. Some are given requests to create custom reports or to create custom inventory. They use the platform to automate processes or to automate tasks they are completing manually daily.
3
We currently have three employees that are well versed in the Symantec Management Platform. Two of the employees have worked with the product for over fifteen years. Two of the employees have several years experience with Microsoft SQL, Windows OS platforms, MAC platforms, Linux platforms and hold certification form Symantec and Microsoft.
No
No
January 11, 2016
Symantec CMS (Cool-Magic-Spy) Client Management Suite 7.*
We have implemented the Symantec Client Management Suite (CMS) to get control over all end user machines, desktops laptops and tablets. We collect hardware and operating system information to assist in asset management. We collect software inventory and metering for license harvesting. We detect and deploy patches and distribute software requested by users. We have customized the Symantec Client Management Suite to detect and reconfigure whatever configuration is required on machines.
- Inventory collection is quite accurate - and customizable as needed.
- Software delivery is quite powerful and offers several ways to deploy software to machines and users.
- Patch Management currently supports a fair list of vendors and products.
- Scaleability allows implementation in wide range of environments.
- CMS Reporting should have a form showing details of one asset (Computer HW+OS+SW) available for user's review.
- Pity that vendor dropped Wise Package Studio and integration with anothre SW packaging tool is absent.
- Remote Tool (Symantec pcAnywhere) has been dropped recently and CMS users have to look for tool from another vendor.
- There are far to many updates (SP, HF, PF) released, which is hard to deploy in large environment with strict change control.
- Reporting using IT Analytics is perfect to install and use from defaults, but ´very difficult to customize and extend.
- Status and perfortmance monitoring features in CMS and SMP are insufficient, other tools are required.
We were considering couple more products, but POC has proven that it is better to stay with CMS. (I cannot provide details, since that information is internal and confidential.)
100000
- Inventory collection for license tracking and harvesting and for HW+OS evidence
- Custom Inventory collection and script tasks to achieve required configuration of user machines
- Patching, Detecing gaps (admin accounts for instance) and Deployment of security tools (AV, Enclyption etc.)
- Deploying software on request and detecting desired compliance
- We have a group of Symantec administrators to maintain the platform and suite
- We also have group of operators to run patching and software delivery tasks
- Finally, we cooperate with DB team, Network team and couple more internal teams
- Inventory
- Security
- Software Management
- Flexible SW Delivery is keystone for many other technologies we are delivering to workstations
- Flexible and customizable inventory allows collecting any kind of information from workstations
- Control and monitoring features of pltfor allow promptly discover, analyze and fix operaional issues
- Implementing cloud enabled management to extend coverage to home users.
- Considering extension to servers as well.
- Plan for evaluating options to support also BYOD.