Skip to main content
TrustRadius
Symantec Client Management Suite

Symantec Client Management Suite

Overview

What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

Read more
Recent Reviews

TrustRadius Insights

Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians …
Continue reading

Symantec - how they rate

10 out of 10
October 09, 2015
We use the full Client Management Suite as well as Disk Encryption/Universal Server (PGP) and have had great success protecting and …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

18 people also want pricing

Alternatives Pricing

What is FixMe.IT?

FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose, and resolve…

What is SmartDeploy?

SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.

Return to navigation

Product Details

What is Symantec Client Management Suite?

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

Symantec Client Management Suite Features

  • Supported: Desktop and Laptop Deployment
  • Supported: Patch Management
  • Supported: Security Management

Symantec Client Management Suite Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Client Management Suite Downloadables

Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(47)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec products have become essential tools for organizations looking to efficiently manage their IT desktop assets. Service technicians rely on Symantec's solutions to deploy and support large volumes of computers, ensuring that clients have up-to-date and secure systems. One popular tool, the Symantec Management Platform Client Management Suite, offers a comprehensive set of features for inventory management, software delivery, patch management, and imaging of both Windows and Mac workstations. Another widely used solution is the Symantec Client Management Suite, which enables organizations to handle tasks such as patch management, software delivery, inventory management, custom inventory creation, reporting, and IT analytics across their entire environment.

Symantec's products excel at automating cumbersome processes and facilitating the efficient distribution of software updates through their Peer to Peer software deployment feature. This eliminates the need for distribution servers and streamlines software distribution across an organization's network. Moreover, Symantec Management Platform is a global solution that effectively manages end user machines and servers, providing reliable software installations, upgrades, patches, and monitoring capabilities. Institutions like Oxford University rely on Altiris CMS within the Symantec Management Platform to gain control over managed software delivery, access thorough inventory information, and conduct incident remediation.

Symantec Client Management Suite shines when it comes to imaging computers, remote software installation, inventory management, and trend analysis. It serves as a centralized hub for collecting hardware and operating system information while providing comprehensive software inventory and metering capabilities. Additionally, Symantec Client Management Suite is chosen by organizations worldwide to ensure endpoints are kept up to date with crucial software updates and Windows patches. The suite's integration with Symantec endpoint protection further enhances security measures and safeguards sensitive data.

A testament to its scalability and efficiency is how Symantec Client Management Suite successfully supports organizations managing over 35K endpoints. It simplifies day-to-day processes by facilitating gold image builds, software delivery, patch management, and asset management. Ultimately, the suite's ability to execute tasks seamlessly and generate detailed reports for management makes it a go-to solution for organizations across various industries.

Many users have praised the software for its effectiveness in securing applications on laptops. Additionally, users highly recommend utilizing the software's capabilities for managing and packaging images in large-scale environments. Moreover, it is widely recognized that the software serves as a trusted and proven platform for zero trust security architecture. Users also appreciate the convenience of managing multiple devices in a single window using the software. Lastly, Symantec is consistently acknowledged as a leader in the field of anti-virus and PC security solutions.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Ted Jan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Symantec Client Management Suite across the whole environment. We use it to manage all our workstations and several of our servers. Specifically, we use it for patching, software deployment, blacklisting applications, and asset inventory. We particularly like the direction that Symantec has gone with software deployment. Symantec allows the use of Peer to Peer software deployment which limits the need for distribution servers in the network. We've been using it quite successfully with some of our smaller locations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec Client Management (SMP) is being used throughout our entire organization on all of our desktops, laptops, and eventually servers. We have been a Symantec shop for almost as long as I have been with the company which is almost 20 years. We rely on SMP to keep all of our endpoints up to date with software updates as well as Windows Patches.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec is the real-time client management tool using by our complete organization. The suite also integrates with the Symantec endpoint protection to provide superior security and data safety in cases of loss and theft. Higher availability for Mac, Linux and Windows platform. It is the best in class solution, and provides everything you need out of the box CMDB. It also improves the business process system and customer services. This solution has also stretched into business process automation through integrations with HR systems, and external systems such as CRM and Cloud-Based Files Services.
Mauro Carrillo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used this product in the past 12 months to manage devices and software throughout their entire lifecycle. The solution is ideal for Windows, Mac and VM environments. It's a great deployment tool for patching and securing both desktop computers and mobile devices such as laptops.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec Client Management Suite (CMS) is currently used for 90% of our operation on our business computers. We use it to image the computers with a pre-defined image of Windows with custom settings for the computer. We customized it by looking up the computer model so it automatically fetches the right drivers. After this it is used to remotely install most of our softwares and keep and inventory of those. The computers are all filtered by department. We also use the data from CMS to keep inventory and trend of our computer inventory for the future (what we will be our needs in 6 months and 12 months). And finally, we use the automation policy to push specific fixes, software or updates to all the computers or specific department.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Symantec Client Management Suite internally and provide administration for three customers. We currently manage over 10,000 endpoints across several Symantec Management Platforms. Our largest use of the console is with Patch Management, Software Delivery, Inventory, Custom Inventory, Reporting and IT Analytics. Patch Management allows us to be somewhat creative with policy and filters to manage patch compliance across all Windows platforms. Software Delivery provides us the 'set it and forget" by utilizing compliance checks. The new 7.6 platform has better capabilities around importing and managing software. Inventory now provides a nice flip book page for agent health statistics. There are several scripting languages provided within the console to help you easily custom script inventory. Reporting can be done from an ad hoc perspective within the Activity Center if you're not a SQL guru. Otherwise there are several predefined reports, SQL creation tools, copying and editing tool or you can find many reports on Symantec Connect.
Filip Grasheski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage a huge client environment with about two thousand clients and the responsibilities include software delivery, patch management, inventory collection etc. The SMP makes all this quite easy to do. It has the ability to create sites based on geographical location and subnets and also the bandwidth throttling feature is quite helpful to ensure that the networks don't get overloaded while delivering software and patches.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented the Symantec Client Management Suite (CMS) to get control over all end user machines, desktops laptops and tablets. We collect hardware and operating system information to assist in asset management. We collect software inventory and metering for license harvesting. We detect and deploy patches and distribute software requested by users. We have customized the Symantec Client Management Suite to detect and reconfigure whatever configuration is required on machines.
Darren Collins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Altiris CMS 7.x is used by many departments in Oxford University. My department uses it mainly for managed software delivery across 3500 nodes, but it's also used for inventory information and 2nd / 3rd line support for incident remediation. The main business problem it addresses is security compliance, particularly third party plug-ins like Flash Player, Shockwave, JRE, QuickTime etc.
Dan Kujala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I currently use Symantec Management Platform Client Management Suite. I utilize it for Windows and Mac workstations for: Inventory, Software Delivery, Patch Management, Imaging. Using these components of CMS, we are able to maintain our environment and accurately know what workstations have what software or patch levels. We are also able to identify older hardware and where it may be in the environment in order to provide reports for life cycle replacement.
Score 7 out of 10
Vetted Review
Verified User
We utilize the Symantec Client Management Suite to facilitate all the gold image builds, software delivery tasks, patch management, and asset management to over 35K endpoints. The global-software team handles the day to day operations and maintenance of the product so the service desk personnel can do their job on a daily basis. The web based mechanism allows all our service desk in a region to use it with same end user experience.
Josh Dye | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my organization, the Symantec Management Platform is being used to globally manage our end user machines and servers by providing software installations, upgrades, patches, and monitoring. Because it is used globally, we are able to efficiently manage software/patches and keep everyone on standardized software. Also it allows us to maintain an OS image, which is distributed globally.
October 09, 2015

Symantec ITMS Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize several solutions from Symantec, mostly around the desktop or client endpoint including the IT Management Suite, Deployment Solution, Patch Management, Asset Management as well as Symantec Endpoint Protection. It is used in various ways by various people but mostly by the service technicians to deploy and support hundreds of computers and to maintain up-to-date and secure systems for all of our clients. The Symantec products we use allow us to quickly create, deploy, pathc, update, maintain and finally retire all of our IT desktop assets quickly and by fewer staff. We have 7 staff that support and use the products daily to support more than 3000 endpoints and maintain more than 20,000 pieces of inventory and 1,000 varying software package versions and executables.
October 09, 2015

Symantec - how they rate

Score 10 out of 10
Vetted Review
Verified User
We use the full Client Management Suite as well as Disk Encryption/Universal Server (PGP) and have had great success protecting and supporting our end-users. We currently use CMS for imaging, software deployment, patch management, inventory, etc. It makes day to day processes and tasks much easier to execute and report to management.
Return to navigation