Symantec Endpoint Security

Symantec Endpoint Security Reviews

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Ratings and Reviews
(1-11 of 11)

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Score 9 out of 10
Vetted Review
Verified User
Review Source
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Symantec Endpoint Protection support isn't best, and that's putting it lightly! They can take a long time to come back to you, and if they don't answer your question immediately and you have to go back, you'll be waiting a while again. The good part is that they manage the infrastructure, so you only need to worry about installing and configuring your part of the portal. I will say the portal is very stable and hasn't ever gone down in the time we've used it.
Debbie Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's a big company. Symantec's support is good once you actually get them. We generally have to open a ticket and get a call back - eventually. They rarely have the answer for us right away, but they are good about either escalating or researching and getting back to us in a day or two. We rarely have any issues, so this usually isn't too big of a deal for us. If their product had more issues I would really have to debate whether or not I needed a different vendor due to the time it takes to actually get support. As I said, once we reach a person with the right skills for the right product, we're usually happy with the results.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I haven't had to use Symantec support for Endpoint that much over the years, but I did when we had to deploy it to the stores. Now deploying to the remote locations ended up being really easy, but I had some questions and issues with using a relay at each store location that support was honestly pretty terrible at helping with. In the end I figured out the problem with my own research and it was simply that I needed to decrease the number of heartbeats sent from the clients since we were deploying to over 10,000 machines which I was surprised that support didn't point out in beginning of talking to them, so I was a little annoyed with that.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I can hardly recall having to contact their support; product has run well! From the times I have contacted them, it was usually just in regard to something I could not figure out how to do. The product has not had much in the way of technical issues.

Symantec Endpoint Security Scorecard Summary

Feature Scorecard Summary

Endpoint Security (7)
85%
8.5
Anti-Exploit Technology (25)
85%
8.5
Endpoint Detection and Response (EDR) (27)
86%
8.6
Centralized Management (29)
85%
8.5
Hybrid Deployment Support (18)
88%
8.8
Infection Remediation (29)
81%
8.1
Vulnerability Management (25)
85%
8.5
Malware Detection (29)
88%
8.8

What is Symantec Endpoint Security?

Symantec Endpoint Protection is designed to protect against advanced malware threats with powerful, layered protection backed by industry leading security intelligence.

  • Network Threat Protection stops most threats before they can take up residence on the machine
  • Insight reputation scoring accurately detects rapidly mutating malware and zero-day threats
  • SONAR™ behavioral analysis stops malicious files designed to appear legitimate
  • Strong antivirus, antispyware and firewall protection eradicate known mass malware

Symantec Endpoint Security Features

  • Supported: Network Threat Protection
  • Supported: Insight
  • Supported: SONAR behavioral analysis
  • Supported: Antivirus
  • Supported: Antispyware
  • Supported: Firewall protection

Symantec Endpoint Security Video

Overview Demo of Symantec Endpoint Protection

Symantec Endpoint Security Downloadables

Symantec Endpoint Security Competitors

Symantec Endpoint Security Pricing

Symantec Endpoint Security Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Frequently Asked Questions

What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

What is Symantec Endpoint Security's best feature?

Reviewers rate Hybrid Deployment Support and Malware Detection highest, with a score of 8.8.

Who uses Symantec Endpoint Security?

The most common users of Symantec Endpoint Security are from Enterprises and the Information Technology & Services industry.