TrustRadius: an HG Insights company

Symantec Ghost Solution Suite

Score8 out of 10

9 Reviews and Ratings

What is Symantec Ghost Solution Suite?

Symantec's Ghost Solution Suite is an imaging and deployment solution.

Categories & Use Cases

Slow, but super useful

Pros

  • Pushing out scripts and jobs to computers
  • Remote imaging and pushing out Windows OS Images
  • Helping to track who pushed out what jobs

Cons

  • It's incredibly slow at times. When multiple users are using the console, it gets even slower.
  • The dialog and popup boxes do not get bigger. Some lines can be very large and it can be hard to read the scripts.
  • The BIOS must be reconfigured sometimes if a legacy boot is not being used when network booting for reimaging.

Return on Investment

  • Helps to manage remote computers
  • Helps to manage software licenses
  • Helps to track and manage usage

Other Software Used

Bomgar Remote Support Software, Cherwell Service Management, Jamf Pro

Symantec Ghost Solution Suite for Larger Companies!

Pros

  • Simple and easy to use interface
  • Easily image multiple computers at the same time
  • Deploys software

Cons

  • Initial install could be easier. Had to call support to assist.
  • Joining domains had a few kinks that had to be figured out.

Return on Investment

  • Initial setup took a long time to nail down. Once support figured out the issues, it was smooth.
  • After implementation, capturing and deploying images were smooth.
  • Being able to quickly deploy software, or move users to new AD groups, or manage power of the machines quickly made us enjoy the software even more.

Other Software Used

ConnectWise Automate (formerly LabTech), ConnectWise Control (formerly ScreenConnect), ConnectWise Manage

GSS 3.0, it's good!

Pros

  • Ghost Cast [Server} gets the job done.
  • Easy to use.
  • Nice UI.

Cons

  • Setting up PXE has a learning curve.
  • Still trying to figure out if we can create one golden (master) image for all hardware types.
  • Would love a way to be able to refresh PCs with effecting user and program data.

Return on Investment

  • It's definitely helped us standardize PCs.
  • We get out new PCs quickly.