Symantec IT Management Suite Reviews

6 Ratings
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Score 7.9 out of 100

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August 28, 2017
Shawn Mayhew | TrustRadius Reviewer
Score 10 out of 10
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Pros and Cons

  • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
  • Application usage reporting on what software is being used and how much - broken down by site, department and user.
  • 5% of managed workstations were patched.
  • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
  • Product is complex due to its ability to be customized - Requires a knowledgeable Sys admin to manage.
  • Serious questions on how much Symantec is going to support product development going forward. Microsoft keeps pushing SCCM is free and that is a hard siren for VP's to resist - even it if its wrong.
Read Shawn Mayhew's full review

Feature Scorecard Summary

Software and hardware inventory tracking (2)
7.0
License management (2)
10.0
Asset lifecycle monitoring (2)
9.0
Contract management (2)
9.0
Asset relationship management (2)
8.0

What is Symantec IT Management Suite?

Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.


Categories:  IT Asset Management

Symantec IT Management Suite Features

IT Asset Management Features

Has featureSoftware and hardware inventory tracking
Has featureLicense management
Has featureAsset lifecycle monitoring
Has featureContract management
Has featureAsset relationship management

Symantec IT Management Suite Video

Symantec Endpoint Management Solutions

Symantec IT Management Suite Downloadables

Symantec IT Management Suite Competitors

Zendesk Support Suite, Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)

Symantec IT Management Suite Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Symantec IT Management Suite Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Americas, Europe, Middle East, Africa, Asia