Symantec Server Management Suite Reviews

3 Ratings
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Score 7.0 out of 100

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Ben Liebowitz | TrustRadius Reviewer
February 22, 2017

My experience with Symantec Server Management Suite (SMP)

Score 7 out of 10
Vetted Review
Verified User
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We have been using Symantec Server Mgmt Suite since version 7.1, moved to 7.5, and recently upgraded to 8.0.
We use the platform to keep our server infrastructure up to date with Patch Management, Software Deployment, as well as for OS Deployment. It has helped us to use one tool for all of these needs, vs needing multiple tools.
  • Being able to manage and report on our entire enterprise infrastructure from a single pane of glass is very handy!
  • Deploying patches via the SMP can be a little complicated, but once you figure out exactly how to do it, it works very well!
  • Building system images with the SMP is an easy process. I build a VM with the software I want, and then run a job that prepares the system for image capture (runs sysprep, wipes the SMP GUID, etc) and then boots into WinPE and captures the image via Ghost.
  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast!
However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
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Anonymous | TrustRadius Reviewer
October 12, 2015

SMP 7.6

Score 6 out of 10
Vetted Review
Verified User
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We use both SMP 7.6 and DS6.9 (currently reviewing the suitability of GSS3.0). These products combined allow us to manage the OS deployment, software deployment and critical patching of over 3000 endpoints. Coming from a Microsoft background and having used other third party solutions I am impressed by how feature rich these products are; although SMP 7.6 suffers somewhat in terms of stability it's vastly improved in the short time I have used it and I expect it to continue to do so in the future.
  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
  • Interface design - slow and clunky move away from Microsoft only browser support used html5
  • Global rules for software policies so they can be reused easily
  • Better tools for cloning policies
Symantec is well suited for large enterprise environments (SMP7) and smaller environments (DS6.9).
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Symantec Server Management Suite Scorecard Summary

About Symantec Server Management Suite

Symantec Server Management Suite provides IT administrators with a comprehensive solution for managing physical and virtual servers across a broad array of platforms. The suite provides solutions to provision, control, automate, and monitor servers from a central console. With these tools, organizations gain and maintain control of their servers, reduce service interruptions, and increase uptime. With Server Management Suite, organizations are able to:

  • Manage change with confidence by driving predictable and repeatable day-to-day operations.

  • Make smarter, faster decisions with real-time conclusions that are data-driven.

  • Drive innovation through the adoption of new technologies and implementation of automated processes without adding new tools, people, or methodologies.

Symantec Server Management Suite Features

Has featureAutomate new server deployments
Has featureConfigure basic input/output systems
Has featureServer health monitoring

Symantec Server Management Suite Competitors

Micro Focus ZENworks Endpoint Security Management, Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite), Kintix Server Management

Symantec Server Management Suite Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Symantec Server Management Suite Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Americas, Europe, Middle East, Africa, Asia