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Symantec VIP

Symantec VIP

Overview

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single…

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Recent Reviews

TrustRadius Insights

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor …
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Great Program!

7 out of 10
November 04, 2021
Incentivized
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who …
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VIP access

8 out of 10
March 02, 2018
Incentivized
The entire organization uses Symantec VIP access manager to implement robust 2-factor authentication for purposes of VPN and extranet …
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Pricing

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What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).

Symantec VIP Features

  • Supported: OTP Credentials
  • Supported: Device ID
  • Supported: Risk-Based Analysis
  • Supported: Out-of-Band Support via SMS, Voice, Email
  • Supported: Passwordless and Push Logon Options

Symantec VIP Video

Two-factor authentication without using a password using Symantec VIP

Symantec VIP Integrations

Symantec VIP Competitors

Symantec VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec VIP Downloadables

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Comparisons

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Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor authentication. With its compatibility across devices and user-friendly interface, users rely on Symantec VIP for securely accessing their organization's systems, providing an extra layer of protection and authentication. One of the key use cases is implementing multi-factor authentication for remote users, especially when accessing networks or server files on non-company networks. This ensures secure encryption and protection for admin and clinical staff, addressing potential vulnerabilities. Additionally, Symantec VIP facilitates the secure connection to third-party applications, workstations, and servers in the cloud, protecting sensitive data such as PHI and PII. By adding an additional layer of security, it solves the problem of connecting securely to servers from remote locations and provides peace of mind for urgent access to organizational networks. The software also includes a credential wallet feature that generates security codes for popular websites like Google, Facebook, and GitHub, making it convenient for users to manage their online credentials in one place. Overall, Symantec VIP Access Manager addresses security concerns while providing ease of access to company data across various modes, making it an essential tool for organizations looking to enhance their authentication measures.

Multiple Tokens for Same User: Many users have found VIP access manager to be great at setting up multiple tokens for the same user, making it easy to manage multiple users simultaneously. This feature has been appreciated by several reviewers.

Browser-Based Interface: Users appreciate that VIP access manager can be accessed from the web, as the browser-based interface makes it easy to connect and use. This aspect has been highlighted as a positive by many users.

Push Authentication Request: The push authentication request feature is highly valued by users, as it adds an extra layer of security to their login process. Multiple reviewers have mentioned this as a positive aspect of VIP access manager.

Delays in Setting Up Tokens: Several users have experienced delays when setting up tokens for phone calls, with the process often taking over a minute to connect. This delay can be frustrating and inconvenient for users trying to authenticate quickly.

Credential ID Changes on Reinstallation: The Symantec VIP app has a drawback where, if it is removed or reinstalled on a phone, the credential ID changes. This requires users to call the helpdesk for access, which adds an extra step and inconvenience to the authentication process.

Difficulty with API: Some users have found the API of Symantec VIP not user-friendly and have faced difficulties while using it. These challenges can make it harder for users to integrate the app into their existing systems smoothly.

Users of Symantec VIP commonly recommend the product for its strong two-factor authentication capabilities, which enable secure login remotely. They highly recommend Symantec VIP for its convenient two-way authentication and single sign-on (SSO) feature, which simplifies the login process across multiple applications. Users also suggest that Symantec VIP is a great choice for multi-factor authentication across any device. Finally, they recommend considering Symantec VIP for companies looking to streamline their security solutions and reduce the resources required for management. These recommendations highlight Symantec VIP's reliability, convenience as an alternative to hardware security fobs, and robust setup options with multiple devices and methods.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Today we have several applications that are accessed on the internet, which we cannot accept that a simple exposure of a user password allows undue access to one or more of these applications. So to raise the level of protection to access performed by users, we use VIP as a two-factor authentication solution.
  • Push authentication request.
  • Credential wallet.
  • Cloning protection.
  • The API is no easy to use.
  • The push functionality not always is quickly to alert in mobile.
  • The migration feature is so hard to execute.
Well Suited for
- Implement Multi-Factor Authentication to Enterprise Applications.
- Give the contributor a tool to protect their personal application accounts in the same app.

Less appropriate for
- Protect the desktop login process.
- Integrate with Virtual Private Network systems to protect the remote access to systems and servers inside the company.
  • Credential Wallet.
  • Cloning Protection.
  • Push request authentication.
  • Elevation of the security posture of 100% of corporate users in the authentication process.
  • Resistance from some users with the greatest complexity in the access process.
  • 100% confidence that the access was actually performed by the authorized person.
The Symantec VIP solution has a more easy implementation process, which makes implementation faster.
The Prove Of Concept of the solution presents the best results compared with Duo.
The final price charged was cheaper.
Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
November 04, 2021

Great Program!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who use computers whilst seeing patients. If there were to be a data leak or if anyone were to hack in to our system, the safety of our patients' personal information would be compromised. Using Symantec VIP gives our staff peace of mind knowing we can safely store sensitive information.
  • Helps keep information protected from malicious intent.
  • Protects sensitive information from being leaked.
  • Creates peace of mind with 2-factor authentication.
  • Causes system crashes occasionally.
  • 2-factor authentication can be tedious at times.
  • 2-factor authentication questions can be easily guessed.
Symantec VIP is wonderful for peace of mind when detailing specific, private information about a patient in knowing that the information won't be leaked or compromised. Easy set-up and safe access to accounts as well with few complications. Symantec VIP is incredibly user-friendly, which is great for the tech-illiterate like myself!
  • Ease and efficiency of usage.
  • Ability to approve or deny log in.
  • Safety in patient privacy.
  • Peace of mind by increasing company security.
  • App runs quickly, which saves the company time in the long run.
  • Easy to interface and use on multiple devices which improves efficiency.
  • Accomplish EP Benefits Administration (formerly TeemWurk)
Symantec VIP has far fewer glitches than programs such as McAffee. Our company has tried other programs with failure, but now that we've switched to Symantec, our workplace confidence and efficiency has gone up. With ease of set-up and security of 2-factor authentication and ability to control logins, we as an office trust Symantec VIP to keep our information safe.
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP is being used across our entire organization. It is used by every single team and user we have. We use Symantec VIP to authenticate our users to our virtual private network. Symantec VIP is compatible with all of our users' devices and it is very user friendly; both on the user end and on the management end.
  • Ease of install
  • Easy to use
  • Push notifications are excellent
  • It's already pretty awesome
  • Maybe being able to authenticate via TouchID or FaceID would be awesome
Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
  • Ease of access and use
  • Easy to setup
  • Easy to manage
  • Only positive impact
  • Lets our users easily authenticate
  • Set it and forget it
  • Duo Security
Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.
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