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Symantec VIP

Symantec VIP

Overview

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single…

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Recent Reviews

TrustRadius Insights

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor …
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Great Program!

7 out of 10
November 04, 2021
Incentivized
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who …
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VIP access

8 out of 10
March 02, 2018
Incentivized
The entire organization uses Symantec VIP access manager to implement robust 2-factor authentication for purposes of VPN and extranet …
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Pricing

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What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).

Symantec VIP Features

  • Supported: OTP Credentials
  • Supported: Device ID
  • Supported: Risk-Based Analysis
  • Supported: Out-of-Band Support via SMS, Voice, Email
  • Supported: Passwordless and Push Logon Options

Symantec VIP Video

Two-factor authentication without using a password using Symantec VIP

Symantec VIP Integrations

Symantec VIP Competitors

Symantec VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec VIP Downloadables

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Comparisons

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Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor authentication. With its compatibility across devices and user-friendly interface, users rely on Symantec VIP for securely accessing their organization's systems, providing an extra layer of protection and authentication. One of the key use cases is implementing multi-factor authentication for remote users, especially when accessing networks or server files on non-company networks. This ensures secure encryption and protection for admin and clinical staff, addressing potential vulnerabilities. Additionally, Symantec VIP facilitates the secure connection to third-party applications, workstations, and servers in the cloud, protecting sensitive data such as PHI and PII. By adding an additional layer of security, it solves the problem of connecting securely to servers from remote locations and provides peace of mind for urgent access to organizational networks. The software also includes a credential wallet feature that generates security codes for popular websites like Google, Facebook, and GitHub, making it convenient for users to manage their online credentials in one place. Overall, Symantec VIP Access Manager addresses security concerns while providing ease of access to company data across various modes, making it an essential tool for organizations looking to enhance their authentication measures.

Multiple Tokens for Same User: Many users have found VIP access manager to be great at setting up multiple tokens for the same user, making it easy to manage multiple users simultaneously. This feature has been appreciated by several reviewers.

Browser-Based Interface: Users appreciate that VIP access manager can be accessed from the web, as the browser-based interface makes it easy to connect and use. This aspect has been highlighted as a positive by many users.

Push Authentication Request: The push authentication request feature is highly valued by users, as it adds an extra layer of security to their login process. Multiple reviewers have mentioned this as a positive aspect of VIP access manager.

Delays in Setting Up Tokens: Several users have experienced delays when setting up tokens for phone calls, with the process often taking over a minute to connect. This delay can be frustrating and inconvenient for users trying to authenticate quickly.

Credential ID Changes on Reinstallation: The Symantec VIP app has a drawback where, if it is removed or reinstalled on a phone, the credential ID changes. This requires users to call the helpdesk for access, which adds an extra step and inconvenience to the authentication process.

Difficulty with API: Some users have found the API of Symantec VIP not user-friendly and have faced difficulties while using it. These challenges can make it harder for users to integrate the app into their existing systems smoothly.

Users of Symantec VIP commonly recommend the product for its strong two-factor authentication capabilities, which enable secure login remotely. They highly recommend Symantec VIP for its convenient two-way authentication and single sign-on (SSO) feature, which simplifies the login process across multiple applications. Users also suggest that Symantec VIP is a great choice for multi-factor authentication across any device. Finally, they recommend considering Symantec VIP for companies looking to streamline their security solutions and reduce the resources required for management. These recommendations highlight Symantec VIP's reliability, convenience as an alternative to hardware security fobs, and robust setup options with multiple devices and methods.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Elevation of the security posture of 100% of corporate users in the authentication process.
  • Resistance from some users with the greatest complexity in the access process.
  • 100% confidence that the access was actually performed by the authorized person.
November 04, 2021

Great Program!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Peace of mind by increasing company security.
  • App runs quickly, which saves the company time in the long run.
  • Easy to interface and use on multiple devices which improves efficiency.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
  • It allowed us to improve on our existing PHI and PII security measures.
  • Allowing secure access from remote locations, especially smart phones, was a huge plus.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Can connect to our VPN quickly, which helps our users gain access to our local resources remotely even when outside our network.
  • Great support and troubleshooting so implementation was not difficult.
  • Improved our security institution-wide, which leaves us less vulnerable to attacks and sensitive information getting into the wrong hands.
  • Great documentation available for this product so training our IT professionals on how to be admins for this product is not challenging.
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