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Symantec VIP

Symantec VIP

Overview

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single…

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Recent Reviews

TrustRadius Insights

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor …
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Great Program!

7 out of 10
November 04, 2021
Incentivized
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who …
Continue reading

VIP access

8 out of 10
March 02, 2018
Incentivized
The entire organization uses Symantec VIP access manager to implement robust 2-factor authentication for purposes of VPN and extranet …
Continue reading
Read all reviews
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Pricing

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What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

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Product Details

What is Symantec VIP?

Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).

Symantec VIP Features

  • Supported: OTP Credentials
  • Supported: Device ID
  • Supported: Risk-Based Analysis
  • Supported: Out-of-Band Support via SMS, Voice, Email
  • Supported: Passwordless and Push Logon Options

Symantec VIP Video

Two-factor authentication without using a password using Symantec VIP

Symantec VIP Integrations

Symantec VIP Competitors

Symantec VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec VIP Downloadables

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Comparisons

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Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor authentication. With its compatibility across devices and user-friendly interface, users rely on Symantec VIP for securely accessing their organization's systems, providing an extra layer of protection and authentication. One of the key use cases is implementing multi-factor authentication for remote users, especially when accessing networks or server files on non-company networks. This ensures secure encryption and protection for admin and clinical staff, addressing potential vulnerabilities. Additionally, Symantec VIP facilitates the secure connection to third-party applications, workstations, and servers in the cloud, protecting sensitive data such as PHI and PII. By adding an additional layer of security, it solves the problem of connecting securely to servers from remote locations and provides peace of mind for urgent access to organizational networks. The software also includes a credential wallet feature that generates security codes for popular websites like Google, Facebook, and GitHub, making it convenient for users to manage their online credentials in one place. Overall, Symantec VIP Access Manager addresses security concerns while providing ease of access to company data across various modes, making it an essential tool for organizations looking to enhance their authentication measures.

Multiple Tokens for Same User: Many users have found VIP access manager to be great at setting up multiple tokens for the same user, making it easy to manage multiple users simultaneously. This feature has been appreciated by several reviewers.

Browser-Based Interface: Users appreciate that VIP access manager can be accessed from the web, as the browser-based interface makes it easy to connect and use. This aspect has been highlighted as a positive by many users.

Push Authentication Request: The push authentication request feature is highly valued by users, as it adds an extra layer of security to their login process. Multiple reviewers have mentioned this as a positive aspect of VIP access manager.

Delays in Setting Up Tokens: Several users have experienced delays when setting up tokens for phone calls, with the process often taking over a minute to connect. This delay can be frustrating and inconvenient for users trying to authenticate quickly.

Credential ID Changes on Reinstallation: The Symantec VIP app has a drawback where, if it is removed or reinstalled on a phone, the credential ID changes. This requires users to call the helpdesk for access, which adds an extra step and inconvenience to the authentication process.

Difficulty with API: Some users have found the API of Symantec VIP not user-friendly and have faced difficulties while using it. These challenges can make it harder for users to integrate the app into their existing systems smoothly.

Users of Symantec VIP commonly recommend the product for its strong two-factor authentication capabilities, which enable secure login remotely. They highly recommend Symantec VIP for its convenient two-way authentication and single sign-on (SSO) feature, which simplifies the login process across multiple applications. Users also suggest that Symantec VIP is a great choice for multi-factor authentication across any device. Finally, they recommend considering Symantec VIP for companies looking to streamline their security solutions and reduce the resources required for management. These recommendations highlight Symantec VIP's reliability, convenience as an alternative to hardware security fobs, and robust setup options with multiple devices and methods.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Today we have several applications that are accessed on the internet, which we cannot accept that a simple exposure of a user password allows undue access to one or more of these applications. So to raise the level of protection to access performed by users, we use VIP as a two-factor authentication solution.
November 04, 2021

Great Program!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who use computers whilst seeing patients. If there were to be a data leak or if anyone were to hack in to our system, the safety of our patients' personal information would be compromised. Using Symantec VIP gives our staff peace of mind knowing we can safely store sensitive information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP is being used across our entire organization. It is used by every single team and user we have. We use Symantec VIP to authenticate our users to our virtual private network. Symantec VIP is compatible with all of our users' devices and it is very user friendly; both on the user end and on the management end.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP is a great tool to facilitate multi-factor authentication to our remote users. The main purpose for this software has been to to authenticate users when trying to connect to the internal network when working remotely.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP is the main tool we use when are trying to access networks or server files on a non-company network. Our company has many web-based platforms for us to access the tools we need, such as the main ecosystem, our timecard system, and our human resource programs. To be able to access these programs, we use Symantec VIP's two-step verification process for added security.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing Symantec VIP across our entire organization. The ability to implement multi-factor authentication in a simple manner is the biggest selling point. It allowed us to solve the problem of connecting in a secure manner to our servers, especially email, from remote locations. We were also able to do away with key fobs... and there was great rejoicing.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP adds a much-needed layer of protection and authentication for our users. With 2-factor authentication, we have that extra layer of security and protection. It also includes a credential wallet feature which allows our users to scan a QR code to securely generate security codes for your favorite websites like Google, Facebook, GitHub, and more. Symantec VIP also provides a secure token to connect to a VPN client that our IT users frequently use especially when they travel outside of the country.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP was used by our Customer Service Department as we work in the Health Care Pharmacy Business. It is used to add an additional layer of security for our users accessing third-party applications, workstations, and servers in the cloud. It is used to protect PHI and PII by adding security and safety. All software has to be FIPS-140-2 and approved by the organization through a validation procedure before being used in our organization. Symantec VIP provides a secure token to connect to a VPN client and access the private organizational network. It is pretty easy to set up and use.
March 02, 2018

VIP access

David Reese | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The entire organization uses Symantec VIP access manager to implement robust 2-factor authentication for purposes of VPN and extranet logins. It addresses both security holes in standard 1 factor VPN as well as accessibility holes in case of missing tokens or broken phones. It allows the help desk to manage the rest of the organization seamlessly
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Symantec VIP Access Manager gives access to all the network and enables security of the company's data. It is a good security tool for one who has to urgently access the organization's network on a personal laptop/machine as well. It helps to provide an extra layer of security and ease of access to company data. With the growing culture of work from home or a remote location, it is mandatory to have a good and secured tool which is readily available on laptop, desktop, cloud, and mobile. Symantec VIP fits in all modes and has a good and easy interface to maintain. I recommend it highly.
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