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Symphony Talent, now with SmashFlyX

Symphony Talent, now with SmashFlyX

Overview

What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands…

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Recent Reviews

TrustRadius Insights

Symphony Talent CRM offers users the ability to create targeted emails for specific candidates or a wide range of candidates, allowing …
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Pricing

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What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver…

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  • Premium Consulting/Integration Services

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Product Details

What is Symphony Talent, now with SmashFlyX?

Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters.


Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform for CRM, career site, talent mobility and programmatic advertising.

Symphony Talent, now with SmashFlyX Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Candidate Search
  • Supported: Collaboration
  • Supported: Email Templates
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: Programmatic Media

Symphony Talent, now with SmashFlyX Video

How Symphony Talent can Meet Your Businesses CRM Needs

Symphony Talent, now with SmashFlyX Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symphony Talent CRM offers users the ability to create targeted emails for specific candidates or a wide range of candidates, allowing them to efficiently connect with more potential hires. Users appreciate the software's effectiveness in job requisition and relationship management, as well as its capabilities in recruitment marketing. SmashFlyX, on the other hand, proves invaluable for bulk job postings and media management, generating self-explanatory reports for individual vendors. The software supports a Shared Services model, enabling users to implement SEO and recruitment marketing across multiple facilities, resulting in increased applicant numbers throughout the system. The recruitment CRM facilitates the collection of candidate data, consolidating it into one convenient location and eliminating the issue of disparate screened candidate data. Additionally, Symphony Talent simplifies hiring by offering filtering options for specific talents and making it easy to search and track candidates through its searching functionality and resume parsing feature.

Thanks to Symphony Talent's integration with various platforms for email campaigns and candidate search, it serves as an applicant tracking system capturing data on interested individuals and providing seamless workflows for recruiters. Recruiters using SmashFlyX have found success in engaging talent and maintaining contact throughout the hiring process. The software's campaigning functionality has proven effective for a variety of programs, allowing users to send mass email campaigns to specific territories and job titles. This broad reach has resulted in a steady stream of applicants through nurture campaigns. Furthermore, SmashFlyX acts as a centralized database for talent pipelines, allowing users to segment their database and prevent candidate poaching. Its robust recruitment marketing features have reduced time-to-fill and increased response rates significantly. Symphony Talent is particularly beneficial for Talent Acquisition departments recruiting for multiple medical centers and facilities by offering comprehensive recruitment marketing tools such as career site management, SEO optimization, job distribution, CRM functionalities, and data analytics all in one platform.

By utilizing Symphony Talent CRM or SmashFlyX as part of their recruitment strategy, users have successfully streamlined various processes related to candidate engagement, relationship management, and recruitment marketing. These tools offer valuable features that enhance efficiency and ultimately contribute to the success of recruiting efforts.

Helpful Guidance: Several users have found the guidance provided by Symphony Talent's team to be invaluable for talent recruiting and advertising. They appreciate how it has helped them attract and recruit a larger pool of qualified candidates.

Effective Engagement: Many reviewers have praised Symphony Talent SmashFlyX for its ability to effectively engage with potential talent and build a strong talent community. Users particularly find the marketing campaign tool to be highly effective in reaching and attracting qualified candidates.

Easy Job Posting: Users have reported that posting jobs on SmashFlyX is a seamless and user-friendly process. They appreciate how it simplifies the work of sourcers and recruiters, allowing them to focus more on hiring new employees.

CRM Not User-Friendly: Several users have found the CRM to be difficult to navigate and lacking in user-friendliness. They have mentioned that it is not easy to find their way around the system and that the guidance provided by the team is not always helpful.

Lack of Prompt Assistance: Some users have reported difficulties in obtaining help and answers when seeking assistance or modifications. They have expressed frustration with the lack of promptness in receiving support, which has caused delays in resolving issues.

Issues with System Performance: A number of users have encountered technical problems with the system. They have mentioned tracking links not working properly, slow loading analytics, and a slow refresh rate. These issues have negatively impacted their experience with the platform.

Users have made several recommendations based on their experience with SmashFly's product. The three most common recommendations are as follows:

  1. Test the onboarding feature: Users recommend thoroughly testing the onboarding feature to ensure its functionality and effectiveness. This will help determine if it meets the organization's specific needs and requirements.

  2. Explore job distribution capabilities of the ATS: Users suggest exploring whether the applicant tracking system (ATS) can effectively support job distribution needs. They recommend assessing its efficiency in reaching and attracting a wide pool of qualified candidates for job openings.

  3. Take advantage of training sessions and service credits: To maximize their usage of SmashFly's product, users recommend taking advantage of training sessions offered by the company. These sessions can help users gain a better understanding of the product's features and functionalities. Additionally, purchasing service credits for refreshers is recommended to ensure ongoing support and assistance when needed.

Overall, users have provided these recommendations to improve their experience with SmashFly's product and enhance its performance in areas such as onboarding, job distribution, and user knowledge through training sessions and service credits.

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