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Cloud Storage

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Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

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Test Management

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Value Stream Management

WAN Optimization

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Ad Serving & Retargeting

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Grant Management Software

Livestream

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Survey & Forms Building

Web Analytics

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Customer Relationship Management (CRM)

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Five9 Agent Assist

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Its AI-powered platform simulates real-world interactions, allowing agents to practice for customer conversations. It is used to automate training and coaching in contact centers.

Flockjay is a sales enablement platform for sales teams used to improve the performance and workflows of their sales teams' with a single platform for content and learning management. The platform gives sales teams the ability to ramp quicker through peer-to-peer learning, crowd-sourced best practices, and AI-driven coaching moments.

Flockjay

Espresso

Mocha

Cappuccino

Latte

Book Like A Boss

SymTrain

Sales Coaching

SymTrain Demo - Customer Support Use Case - Financial Services

SymTrain Demo - Customer Support - NASA Demo

Automated Role-Play and Coaching Overview

SymTrain's Automated Role-Play is setting the new standard for training and coaching in contact centers, whether it be in-house, remote, or hybrid environments, and even face-to-face workforce teams. Real-world scenarios and live call recordings are used to create role-plays that your new hires, existing employees, and coaches will practice to build their interaction skills and confidence. Employees receive individualized targeted feedback and automated coaching in a safe environment. This training model generates an average of 40% improvement in speed to proficiency for frontline teams in addition to meaningful gains in operational outcomes.

If you would like to learn more about SymTrain or activate a free trial, visit: AI Training | Virtual Training Program – SymTrain 

SymTrain.ai

SymTrain Solution Overview

People learn by doing not by listening!  SymTrain’s work simulations help train and assess your employees in service, sales, HR & support roles by performing actual job functions in a safe simulated environment.  People retain 90% of what they do and only 20% of what they hear; so in addition to telling employees how to be successful let them learn by doing and start SymTraining today.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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