An important factor in our decision to choose syncHR was their ability to effectively date and time stamp every transaction. What is unique about syncHR is how they recognize point in time relationships that overlap, such as payroll and benefits related transactions. By effective dating any transaction regardless of when the transaction is actually being entered into the system we've increased the data integrity throughout the entire solution. When combined with their ability to do automated retro transactions, the system becomes even more powerful.
If you're tired of having to perform manual functions/calculations in a so called "automated system" or have ever experienced discrepancies between payroll and benefit data or simply can't seem to run reports across all data points (HR, Payroll, Benefits) at various moments in time, then syncHR might be your answer. As a single database solution information is never out of sync and real-time reporting is as simple as drag and drop. They even have built in org charts that control security and workflows, all automatically. I wish we would have found syncHR sooner.
- Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
- A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
- Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
- Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
- Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
- Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
- Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
- Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
syncHR Scorecard Summary
Feature Scorecard Summary
syncHR offers a single database HR, Payroll and Benefit Admin solution. It is designed to create efficiencies that enable service personnel to stay focused on providing functional expertise while spending less time on technical or transactional matters. Special features include interactive point in time ad-hoc reporting, which allows the user to view a snapshot of the organization in the past or predict the effects of proposed transactions for the future. The vendor says this capability helps users understand how small changes impact the organization on a grander scale, in terms of turnover, employee performance and productivity.
syncHR provides services for Payroll, HR, Benefit Admin, Applicant Tracking, Time & Attendance, Employee Scheduling, ESS, MSS, Performance Management, Data Analytics, COBRA Administration, Org Charts and more. Customers work with a designated account manager rather than a service team.
|syncHR v5.9||Varies||Per User per Month|
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
syncHR Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||86%|
|Enterprises (> 500 employees)||Enterprises (> 500 employees)||14%|
syncHR Support Options
|Video Tutorials / Webinar|
syncHR Technical Details
|Mobile Application:||Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Other: system is designed to work on any device|