syncHR

syncHR Reviews

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Score 9 out of 10
Vetted Review
Verified User
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We currently use syncHR across our entire business for Payroll, HR, Benefits, Time & Attendance and Onboarding. Having used similar products in the past from ADP, Ceridian and Ultimate software I was extremely impressed with syncHR's technology after the very first demo. As an organization with multiple FEIN's it was important for us to find a system that allowed us to easily report on data across all FEIN's while giving us the ability to create workflows that could also cross FEIN's.

An important factor in our decision to choose syncHR was their ability to effectively date and time stamp every transaction. What is unique about syncHR is how they recognize point in time relationships that overlap, such as payroll and benefits related transactions. By effective dating any transaction regardless of when the transaction is actually being entered into the system we've increased the data integrity throughout the entire solution. When combined with their ability to do automated retro transactions, the system becomes even more powerful.

If you're tired of having to perform manual functions/calculations in a so called "automated system" or have ever experienced discrepancies between payroll and benefit data or simply can't seem to run reports across all data points (HR, Payroll, Benefits) at various moments in time, then syncHR might be your answer. As a single database solution information is never out of sync and real-time reporting is as simple as drag and drop. They even have built in org charts that control security and workflows, all automatically. I wish we would have found syncHR sooner.

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform.
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7

syncHR Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
94%
9.4
Employee demographic data (1)
90%
9.0
Employment history (1)
100%
10.0
Job profiles and administration (1)
90%
9.0
Workflow for transfers, promotions, pay raises, etc. (1)
100%
10.0
Organizational charting (1)
100%
10.0
Organization and location management (1)
100%
10.0
Compliance data (COBRA, OSHA, etc.) (1)
80%
8.0
Payroll Management (5)
94%
9.4
Pay calculation (1)
100%
10.0
Benefit plan administration (1)
90%
9.0
Direct deposit files (1)
100%
10.0
Salary revision and increment management (1)
100%
10.0
Reimbursement management (1)
80%
8.0
Leave and Attendance Management (3)
90%
9.0
Approval workflow (1)
90%
9.0
Balance details (1)
90%
9.0
Annual carry-forward and encashment (1)
90%
9.0
Employee Self Service (5)
92%
9.2
View and generate pay and benefit information (1)
100%
10.0
Update personal information (1)
100%
10.0
View company policy documentation (1)
90%
9.0
Employee recognition (1)
80%
8.0
View job history (1)
90%
9.0
Asset Management (1)
100%
10.0
Tracking of all physical assets (1)
100%
10.0
HR Reporting (3)
100%
10.0
Report builder (1)
100%
10.0
Pre-built reports (1)
100%
10.0
Ability to combine HR data with external data (1)
100%
10.0
Onboarding (2)
100%
10.0
New hire portal (1)
100%
10.0
Manager tracking tools (1)
100%
10.0
Performance and Goals (4)
90%
9.0
Corporate goal setting (1)
90%
9.0
Individual goal setting (1)
90%
9.0
Line-of sight-visibility (1)
90%
9.0
Performance tracking (1)
90%
9.0
Performance Management (5)
84%
8.4
Performance plans (1)
90%
9.0
Performance improvement plans (1)
90%
9.0
Review status tracking (1)
80%
8.0
Review reminders (1)
80%
8.0
Multiple review frequency (1)
80%
8.0
Recruiting / ATS (7)
89%
8.9
Job Requisition Management (1)
90%
9.0
Company Website Posting (1)
90%
9.0
Publish to Social Media (1)
90%
9.0
Job Search Site Posting (1)
90%
9.0
Duplicate Candidate Prevention (1)
80%
8.0
Applicant Tracking (1)
90%
9.0
Notifications and Alerts (1)
90%
9.0

What is syncHR?

syncHR offers a single database HR, Payroll and Benefit Admin solution. It is designed to create efficiencies that enable service personnel to stay focused on providing functional expertise while spending less time on technical or transactional matters. Special features include interactive point in time ad-hoc reporting, which allows the user to view a snapshot of the organization in the past or predict the effects of proposed transactions for the future. The vendor says this capability helps users understand how small changes impact the organization on a grander scale, in terms of turnover, employee performance and productivity.

syncHR provides services for Payroll, HR, Benefit Admin, Applicant Tracking, Time & Attendance, Employee Scheduling, ESS, MSS, Performance Management, Data Analytics, COBRA Administration, Org Charts and more. Customers work with a designated account manager rather than a service team.

syncHR Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Automated Retro Transactions
  • Supported: Custom Fields

syncHR Screenshots

Org ChartESS PortalAd-Hoc Report WriterTime & Attendance

syncHR Video

syncHR Downloadables

syncHR Integrations

syncHR Competitors

syncHR Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
syncHR v5.9VariesPer User per Month

syncHR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)86%
Enterprises (more than 500 employees)14%

syncHR Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Other: system is designed to work on any device
Supported CountriesALL
Supported LanguagesALL

Frequently Asked Questions

What is syncHR?

SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.

Who uses syncHR?

The most common users of syncHR are from Mid-size Companies and the Computer Software industry.