syncHR Reviews

4 Ratings
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Anonymous | TrustRadius Reviewer
November 11, 2015

syncHR Takes Automation To Another Level

Score 9 out of 10
Vetted Review
Verified User
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We currently use syncHR across our entire business for Payroll, HR, Benefits, Time & Attendance and Onboarding. Having used similar products in the past from ADP, Ceridian and Ultimate software I was extremely impressed with syncHR's technology after the very first demo. As an organization with multiple FEIN's it was important for us to find a system that allowed us to easily report on data across all FEIN's while giving us the ability to create workflows that could also cross FEIN's.

An important factor in our decision to choose syncHR was their ability to effectively date and time stamp every transaction. What is unique about syncHR is how they recognize point in time relationships that overlap, such as payroll and benefits related transactions. By effective dating any transaction regardless of when the transaction is actually being entered into the system we've increased the data integrity throughout the entire solution. When combined with their ability to do automated retro transactions, the system becomes even more powerful.

If you're tired of having to perform manual functions/calculations in a so called "automated system" or have ever experienced discrepancies between payroll and benefit data or simply can't seem to run reports across all data points (HR, Payroll, Benefits) at various moments in time, then syncHR might be your answer. As a single database solution information is never out of sync and real-time reporting is as simple as drag and drop. They even have built in org charts that control security and workflows, all automatically. I wish we would have found syncHR sooner.

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform.
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Read this authenticated review

Feature Scorecard Summary

Employee demographic data (1)
Employment history (1)
Job profiles and administration (1)
Workflow for transfers, promotions, pay raises, etc. (1)
Organizational charting (1)
Organization and location management (1)
Compliance data (COBRA, OSHA, etc.) (1)
Pay calculation (1)
Benefit plan administration (1)
Direct deposit files (1)
Salary revision and increment management (1)
Reimbursement management (1)
Approval workflow (1)
Balance details (1)
Annual carry-forward and encashment (1)
View and generate pay and benefit information (1)
Update personal information (1)
View company policy documentation (1)
Employee recognition (1)
View job history (1)
Tracking of all physical assets (1)
Report builder (1)
Pre-built reports (1)
Ability to combine HR data with external data (1)
New hire portal (1)
Manager tracking tools (1)
Corporate goal setting (1)
Individual goal setting (1)
Line-of sight-visibility (1)
Performance tracking (1)
Performance plans (1)
Performance improvement plans (1)
Review status tracking (1)
Review reminders (1)
Multiple review frequency (1)
Job Requisition Management (1)
Company Website Posting (1)
Publish to Social Media (1)
Job Search Site Posting (1)
Duplicate Candidate Prevention (1)
Applicant Tracking (1)
Notifications and Alerts (1)

About syncHR

syncHR offers a single database HR, Payroll and Benefit Admin solution.  It is designed to create efficiencies that enable service personnel to stay focused on providing functional expertise while spending less time on technical or transactional matters. Special features include interactive point in time ad-hoc reporting, which allows the user to view a snapshot of the organization in the past or predict the effects of proposed transactions for the future. The vendor says this capability helps users understand how small changes impact the organization on a grander scale, in terms of turnover, employee performance and productivity.

syncHR provides services for Payroll, HR, Benefit Admin, Applicant Tracking, Time & Attendance, Employee Scheduling, ESS, MSS, Performance Management, Data Analytics, COBRA Administration, Org Charts and more. Customers work with a designated account manager rather than a service team. 

Categories:  Payroll,  HR Management

syncHR Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Does not have featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Has featureTracking of all physical assets
Has featureAsset issue and transfer management
Has featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Does not have featureCreate succession plans/pools
Does not have featureCandidate ranking
Does not have featureCandidate search
Does not have featureCandidate development
Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureAutomated Retro Transactions
Has featureCustom Fields

syncHR Screenshots

syncHR Integrations

Concur Travel and Expense, Greenhouse, Oracle HCM Cloud, JazzHR, Newton, All General Ledger Systems, Kronos

syncHR Competitors


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
syncHR v5.9VariesPer User per Month

SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

syncHR Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

syncHR Support Options

 Paid Version
Video Tutorials / Webinar

syncHR Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Other: system is designed to work on any device
Supported Countries:ALL
Supported Languages: ALL