Syncron Uptime

Syncron Uptime is technology that provides engineers with the digital capabilities to predict and prevent asset downtime. Uptime helps the user to promote high equipment availability and deliver service excellence through intelligent repair.

• Track events of asset-related problems
• Improve overall asset utilization and management
• Gain visibility into processes and products

Uptime provides a digital database of anomalies and parts condition information using sensor and service history data to aid in proactive field service and support.

• Regain time lost during parts replacement
• Minimize disruptions to daily operations
• Understand the risk of a potential breakdown

This helps service teams to support thousands of installed assets by predicting root cause issues with advanced AI and ML predictive models. It helps users to understand the condition and performance of an asset or component over time by measuring and monitoring a variety of human, audible, and visible indicators.

• Shift from individual skills to digital knowledge management
• Build more prescriptive failure prediction models
• Improve the efficiency of current, reactive break-fix model

This provides technicians with a wealth of knowledge at the point of service to improve first-time fix rates and provide a more consistent customer service experience. Users can receive automatic recommendations for remedial actions and allow service and parts departments to use this data for proactive maintenance. It establishes a single source of truth for all assets and systems by integrating data and service information from customers, OEMs, and third parties into one cloud platform.

• Anticipate failures more accurately
• Improve product reliability and competitiveness
• Enhance the quality of your operations data

Digital blueprints give engineers a mix of AI/ML and domain knowledge to help predict equipment failures and improve product scalability. Users can capitalize on pre-existing asset data to offer new value to customers, such as reduced downtime and maintenance cost savings.