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DiskStation

DiskStation

Overview

What is DiskStation?

DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.

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Recent Reviews

TrustRadius Insights

Synology DiskStation has become a go-to solution for many clients looking to replace their Apple-based servers and improve file sharing …
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TrustRadius Insights
TrustRadius Insights

DiskStation Review

9 out of 10
July 22, 2021
Incentivized
Synology DiskStation acts as our onsite file server as well as internal messaging chat system. We are able to seamlessly integrate it as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Details

What is DiskStation?

Synology's storage solutions provide data availability and simplify IT challenges with software and data management tools.

DiskStation Features

  • Supported: Network Attached Storage
  • Supported: Acts as the user's own Private Cloud
  • Supported: Offers a variety of sizes to suit the user's needs

DiskStation Competitors

DiskStation Technical Details

Deployment TypesOn-premise
Operating SystemsLinux
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.

QNAP NAS, Veeam Data Platform, and TrueNAS are common alternatives for DiskStation.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of DiskStation are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(84)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Synology DiskStation has become a go-to solution for many clients looking to replace their Apple-based servers and improve file sharing capabilities. Users rely on this product for a range of use cases, from serving as a backup solution with built-in tools like Hyperbackup and Cloud Sync, to managing large amounts of information across departments and warehouses. It is also utilized as a versatile file server, photo management solution, VPN server, and Active Directory Server. Additionally, Synology DiskStation offers an inexpensive way to add storage to servers, provides backup space, and acts as a replacement for servers in other locations. This low-cost NAS solution requires low maintenance and excels at storing archived data. It is commonly used as network-attached storage for smaller offices and serves as a backup server, eliminating tapes and offering deduped backups with offsite data repositories. Companies rely on Synology DiskStation to save documents, collaborate on projects, and ensure centralized storage for work files. With its beautiful operating system, large storage capacity, and included backup solutions, this product earns praise from users who appreciate its seamless file sharing capabilities, easy access to files, and speed of file transfer.

Easy-to-use Interface: Many users have praised the simplicity and intuitiveness of the storage controls' user interface, finding it easy to navigate and manage their files efficiently.

Convenient Remote Access: Several reviewers have mentioned that the built-in DDNS/QuickConnect tool provided by the product makes it effortless to access their files and data remotely, adding a level of convenience and ease of use to their experience.

Competitive Pricing: A significant number of users have found the price of the unit itself to be very competitive compared to other options they considered. They consider it a cost-effective solution for their storage needs, making it an attractive choice.

Lack of Timely Updates: Several users have expressed frustration over the lack of timely updates for the next operating system, with some stating that they have been waiting for over 2 years. This indicates a significant delay in delivering new features and improvements to customers.

Inconsistent Customer Support: According to multiple reviewers, customer support from Synology is inconsistent and unreliable, varying depending on the nature of the problem. Some users have reported difficulties in getting prompt and effective assistance, which can be frustrating when encountering issues or needing technical help.

Cumbersome Reporting Process: Many users find the reporting process in Synology software to be cumbersome due to the excessive number of reports. This makes it difficult to manage them efficiently and slows down productivity.

Attribute Ratings

Reviews

(1-21 of 21)
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February 24, 2022

Synology DiskStation a Versatile Solution That Provides Excellent ROI!

Verified User
Technician in Information Technology
Electrical & Electronic Manufacturing Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
February 03, 2022

A Network Attach Storage solution with agile capabilities through Customization

Verified User
Manager in Information Technology
Consumer Goods Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a network storage and most use cases would be to use this as a back up device. What we did it more is a secure storage that was used for source code management on a close network which i don't think anyone had done. In the world where people are placing on the cloud, we thought for our use case to secure things more down to a local network and this hit the sweet spot
February 02, 2022

Synology NAS - A must have for any organization

AS
Al Schleicher
President
Advantage Business Solutions (Computer Networking, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use it in the office and I also own one myself. We have setup multiple clients with Synology DiskStation and it has met or exceeded our expectations. It's great for eliminating servers at remote locations, Syncing data between locations and a very inexpensive way to free up space from servers. Additionally we have used it for server backups using built-in MS Server Backup, Acronis, StorageCraft, etc.
October 19, 2021

Synology DiskStation is a best in class NAS system with the power and features to do so much more

AP
Aaron Pinsker
Owner
Colorado Computer Care (Information Technology and Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Synology DiskStation is extremely versatile and scalable and is thus useful in a plethora of scenarios - from a simple home NAS solution to an enterprise-level setup. There are two main scenarios in which Synology IS not well suited:
1.) when a person needs a simple plug and play setup for basic NAS system and
2.) when an organization needs more than a NAS setup, but a full-blown SAN setup.
In virtually all other scenarios, Synology is a perfect fit.
October 08, 2021

Synology is the easy button for us

Verified User
Manager in Information Technology
Oil & Energy Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's dead simple. The OS makes it simple. Qnap? The OS isn't even in the same ballpark. I would rate it a 10 if they included more RAM, and didn't WAY overprice for adding/upgrading the RAM. I would not use it as a SAN replacement, but it's a great place to dump data, or for workgroups, and is a perfect backup medium.
October 06, 2021

Great Software for Team Collaboration + File Sharing!

Verified User
Project Manager in Customer Service
Marketing & Advertising Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Synology DiskStation would be well suited for a smaller organization of under 100 employees where you have a lot of collaborating between teams and clients. If you have to have a common space to save documents and project files so both employees and clients can access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your coworkers have a shared collaboration space. If you have a large team, over 100 I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it is hard for me to imagine it working well for a group that is 5x our size. I don't know, maybe it would still work really well. If you had to know exactly when something was updated and have real times updates on things being added, I would also not recommend this product.
October 06, 2021

Long Time 16 Year Satisfied Synology Business User

Reed Huish | TrustRadius Reviewer
Reed Huish
President
ZPower Global Inc (Utilities, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for ease of use, large data storage.
Great for streaming of audio and videos using Plex Not good for large, massive NAS units over 36 drives (i.e., enterprise storage) Synology cannot be all answers to all people, this is understood, but adding components so the higher-end customers with lots of drives in a NAS would be appreciated
October 06, 2021

Fantastic product for the SMB and Home Market

Verified User
Team Lead in Information Technology
Computer & Network Security Company, 1-10 employees
Score 9 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
It is well suited for offices of up to 10 staff. It has great backup storage for any sized business (note larger businesses will require higher-spec models). There are great software packages allowing integration with cloud technologies (eg backup to SharePoint, SharePoint backup to NAS, Synology Drive Sync) Home use NAS for personal storage and backups.
May 18, 2021

Got large files? Synology handles them with ease.

Verified User
Technician in Information Technology
Religious Institutions Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Synology DiskStation is well-suited for large file storage / transfer / backup. It's easy to add / retrieve content as an authenticated user on the network. We've used it to store media for a local ministry for backup and retention. There's a cloud backup plugin that we use to keep the data stored offsite.
March 03, 2021

Synology is the new Apple Server

Justin Esgar | TrustRadius Reviewer
Justin Esgar
CEO/President - 360° IT Consulting, Server Management, IT Security
Virtua Computers Inc. (Computer Networking, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's great if you need a simple server for filesharing, or to use one of the built in components, such as Drive Sync, Google/Office365 backups.

Due do the lack of fiber connectivity, or thunderbolt connectivity - doing video editing has been tough, even on units where we can bind all the ethernet ports (such as the RS4017).
November 07, 2019

Synology NAS - Perfect, low-maintenance network storage solution!

Verified User
Administrator in Information Technology
Telecommunications Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use this as an offsite (second datacentre) storage for backups. We have Veeam Backup and Replication running in DC1 which then does a copy job over to DC2 and onto the Synology NAS. It works great connected via iSCSI to a repository server connected to Veeam.
October 14, 2019

Turns your NAS appliance into a Swiss army knife

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
DiskStation really fills a niche when you're looking to fulfill a need for a small, easily managed server that a typical developer can use and configure without much training. If you need enterprise-class features such as replication or deduplication, you should look elsewhere. However, if you just need a NAS appliance that can act also expose some other nice-to-have functionality, DiskStation is the way to go.
August 20, 2019

Powerful NAS with great bang for your buck

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Synology DiskStation is perfect for companies that are looking for an affordable and reliable, no-frills NAS for their network storage. It can also be used as a backup device. We currently have two Synology Diskstations with one serving as the primary NAS and the other as a redundant backup device.
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