Cost Effective Storage solution that works
We use our Synology DiskStation as a storage server using SMB protocol, to share files with our team. It is also used as a backup server …
Overview
What is DiskStation?
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.
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Reviewer Pros & Cons
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is DiskStation?
Synology's storage solutions provide data availability and simplify IT challenges with software and data management tools.
DiskStation Features
- Supported: Network Attached Storage
- Supported: Acts as the user's own Private Cloud
- Supported: Offers a variety of sizes to suit the user's needs
DiskStation Competitors
DiskStation Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.
Reviewers rate Support Rating highest, with a score of 9.7.
The most common users of DiskStation are from Small Businesses (1-50 employees).
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(84)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Synology DiskStation has become a go-to solution for many clients looking to replace their Apple-based servers and improve file sharing capabilities. Users rely on this product for a range of use cases, from serving as a backup solution with built-in tools like Hyperbackup and Cloud Sync, to managing large amounts of information across departments and warehouses. It is also utilized as a versatile file server, photo management solution, VPN server, and Active Directory Server. Additionally, Synology DiskStation offers an inexpensive way to add storage to servers, provides backup space, and acts as a replacement for servers in other locations. This low-cost NAS solution requires low maintenance and excels at storing archived data. It is commonly used as network-attached storage for smaller offices and serves as a backup server, eliminating tapes and offering deduped backups with offsite data repositories. Companies rely on Synology DiskStation to save documents, collaborate on projects, and ensure centralized storage for work files. With its beautiful operating system, large storage capacity, and included backup solutions, this product earns praise from users who appreciate its seamless file sharing capabilities, easy access to files, and speed of file transfer.
Easy-to-use Interface: Many users have praised the simplicity and intuitiveness of the storage controls' user interface, finding it easy to navigate and manage their files efficiently.
Convenient Remote Access: Several reviewers have mentioned that the built-in DDNS/QuickConnect tool provided by the product makes it effortless to access their files and data remotely, adding a level of convenience and ease of use to their experience.
Competitive Pricing: A significant number of users have found the price of the unit itself to be very competitive compared to other options they considered. They consider it a cost-effective solution for their storage needs, making it an attractive choice.
Lack of Timely Updates: Several users have expressed frustration over the lack of timely updates for the next operating system, with some stating that they have been waiting for over 2 years. This indicates a significant delay in delivering new features and improvements to customers.
Inconsistent Customer Support: According to multiple reviewers, customer support from Synology is inconsistent and unreliable, varying depending on the nature of the problem. Some users have reported difficulties in getting prompt and effective assistance, which can be frustrating when encountering issues or needing technical help.
Cumbersome Reporting Process: Many users find the reporting process in Synology software to be cumbersome due to the excessive number of reports. This makes it difficult to manage them efficiently and slows down productivity.
Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
April 29, 2024
Cost Effective Storage solution that works
- Better data management
- Secured data
- Shorter ROI
- Ability to recover data that Cloud host had corrupted.
- Ability to have on Prem Backup.
- Ability to work/collab with multiple vendors.
- Quick NAS/Network Storage
- BRFS - The file system that allows for different drives/sizes
- The ROI is great on the NAS solutions compared to purchasing a server to be set up as a file server.
- Active Backup for business backup utility gave us a great ROI compared to the traditional tape backup solution we used to have.
- The ability to air gap our backups to the cloud provided great ROI instead of purchasing tapes and setting to rent or utilize offsite storage for our data.
- The SAN solution also provided a great ROI compared to for example the HPE MSA SAN line.
February 14, 2022
Synology gives you safe data storage.
- Good value for money
- It saves you a lot of money on backup software
- Provided an agile tool for projects
- Allow for good security model
- Would be nice to have a connector to a UPS to power down
February 02, 2022
Good Entry Level and pocket friendly NAS
- It made data backup easy
- Centralised backup solution
- Save time and avoid ambiguous data
February 02, 2022
Synology NAS - A must have for any organization
- Inexpensive server space equals saving money not having to purchase new server
- Reliable backups
- Low cost virtualization
October 19, 2021
Synology DiskStation is a best in class NAS system with the power and features to do so much more
- The initial cost of Synology DiskStation can be substantial (in the thousand of $ depending on the type of NAS and number and type of hard drives used). But once set up, maintenance costs are minimal.
- When using Synology DiskStation has a cloud server (akin to say Dropbox), once the initial setup is done, there are no monthly costs regardless of the number of users.
- Synology DiskStation does require some amount of IT knowledge and the ability to maintain and troubleshoot when issues may arise. For small businesses with little or no IT knowledge, Synology may simply cost too much in unavailable man-hours.
October 08, 2021
Synology is the easy button for us
- ROI was near immediate for backups
- Offsite replication to another site was easy and needed for DR
- Cloud backups were setup in 10 minutes, can't be simpler.
October 06, 2021
Great Software for Team Collaboration + File Sharing!
- It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff.
- We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find.
- One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over.
October 06, 2021
Long Time 16 Year Satisfied Synology Business User
- positive impact, allowing access to terabytes of data files at any place, any time, anywhere
October 06, 2021
Fantastic product for the SMB and Home Market
- Single cost to backup cloud technology with one capital expense
- Limiting operating expenses on cloud technology
- Ensuring compliance with backup technology
July 22, 2021
DiskStation Review
- It has helped us to keep costs down through not needing a large tech investment
- It's made it very easy for our creative and media teams to collaborate on content.
April 16, 2021
Synology - ease of use and be on the know.
- ROI isn't applicable
March 03, 2021
Synology is the new Apple Server
- Positive - a great, cost effect server replacement for the now defunct Mac Server solution
- Can't think of a negative ROI.
- We had server hardware failure and withSsynology all information was safely store.
- Shadow copy is disabled in our servers, and DiskStation provides us the easy restores we need.
April 22, 2020
Smart move which continues to pay dividends
- ROI is high since the cost is much less than other products and dramatically cheaper than a SAN.
- Very little support needed - I spend hardly any time doing support on the device.
December 13, 2019
Synology DiskStation Review
- Saved us time when sending flash drives.
November 07, 2019
Synology NAS - Perfect, low-maintenance network storage solution!
- Positive impact of ROI as very little maintenance needed once configured and good value for money when purchased.
- As we use it as part of the backup solution it fits the business requirement perfectly for network-attached storage.
October 25, 2019
Just set it and forget it.
- Saved a lot of money for my customers when compared to more robust NAS or SAN deployments.
- NFS shares for VMWare works quite well.
- Didn't like the fact I have to use specific branded SSDs for caching.
October 14, 2019
Turns your NAS appliance into a Swiss army knife
- DiskStation has provided an accessible storage solution to our developers for local backup that they can control. No need to contact IT to do anything. This has been a win for IT and our users.
- DiskStation provides good support in a mixed PC/Mac environment, eliminating the need for multiple solutions. It can act as a file share for both platforms, and as a result, provides ease of access, regardless of what a user is using for their OS.
- While DiskStation provides quotas per user, I'd also like the ability to set policies - so that business-critical data is getting backed up to Enterprise-focused storage, and not to our local DiskStation. This is partly a people problem but could be addressed by enabling policies that disable code from being stored.
August 20, 2019
Powerful NAS with great bang for your buck
- Minimal investment in the hardware, big return on productivity
- Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
- Productivity on the road through web access has increased productivity and billable hours for remote employees