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Synology DiskStation has become a go-to solution for many clients looking to replace their Apple-based servers and improve file sharing …
Overview
What is DiskStation?
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is DiskStation?
Synology's storage solutions provide data availability and simplify IT challenges with software and data management tools.
DiskStation Features
- Supported: Network Attached Storage
- Supported: Acts as the user's own Private Cloud
- Supported: Offers a variety of sizes to suit the user's needs
DiskStation Competitors
DiskStation Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.
Reviewers rate Support Rating highest, with a score of 9.7.
The most common users of DiskStation are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Synology DiskStation has become a go-to solution for many clients looking to replace their Apple-based servers and improve file sharing capabilities. Users rely on this product for a range of use cases, from serving as a backup solution with built-in tools like Hyperbackup and Cloud Sync, to managing large amounts of information across departments and warehouses. It is also utilized as a versatile file server, photo management solution, VPN server, and Active Directory Server. Additionally, Synology DiskStation offers an inexpensive way to add storage to servers, provides backup space, and acts as a replacement for servers in other locations. This low-cost NAS solution requires low maintenance and excels at storing archived data. It is commonly used as network-attached storage for smaller offices and serves as a backup server, eliminating tapes and offering deduped backups with offsite data repositories. Companies rely on Synology DiskStation to save documents, collaborate on projects, and ensure centralized storage for work files. With its beautiful operating system, large storage capacity, and included backup solutions, this product earns praise from users who appreciate its seamless file sharing capabilities, easy access to files, and speed of file transfer.
Easy-to-use Interface: Many users have praised the simplicity and intuitiveness of the storage controls' user interface, finding it easy to navigate and manage their files efficiently.
Convenient Remote Access: Several reviewers have mentioned that the built-in DDNS/QuickConnect tool provided by the product makes it effortless to access their files and data remotely, adding a level of convenience and ease of use to their experience.
Competitive Pricing: A significant number of users have found the price of the unit itself to be very competitive compared to other options they considered. They consider it a cost-effective solution for their storage needs, making it an attractive choice.
Lack of Timely Updates: Several users have expressed frustration over the lack of timely updates for the next operating system, with some stating that they have been waiting for over 2 years. This indicates a significant delay in delivering new features and improvements to customers.
Inconsistent Customer Support: According to multiple reviewers, customer support from Synology is inconsistent and unreliable, varying depending on the nature of the problem. Some users have reported difficulties in getting prompt and effective assistance, which can be frustrating when encountering issues or needing technical help.
Cumbersome Reporting Process: Many users find the reporting process in Synology software to be cumbersome due to the excessive number of reports. This makes it difficult to manage them efficiently and slows down productivity.
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