TrustRadius: an HG Insights company

Synthio

Score9 out of 10

5 Reviews and Ratings

What is Synthio?

Synthio is Data as a Service software that automates the cleansing, standardization, and synthesis of data to make it actionable for immediate use. From merging non-standard or free-form data into a single usable dataset, to deduplication, standardization, strategic augmentation, or simply understanding more about data through a data health analysis, the vendor says their solution meets every data need of the modern marketer. Additionally, the vendor says they even have an automated tool that builds an organization’s ideal buyer personas and then finds net-new contacts that match the persona in their global database of 320M B2B contacts.

With native integrations into major marketing automation platforms and into the most widely used CRM, this solution is fit for both sales and marketing professionals.

Categories & Use Cases

Top Performing Features

  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.4

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

    Category average: 8

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

    Category average: 7.9

Areas for Improvement

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

    Category average: 7.4

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

    Category average: 8.1

  • Append emails to records

    Allows users to selectively or automatically append email threads and attachments to leads/contact records.

    Category average: 7.2

Synthio allows you to find ideal customers quickly.

Use Cases and Deployment Scope

We are using this software to create a powerful database of ideal clients for our business. It has tools such as advanced search, which has several filters, to automatically find a clean list of customers and companies that match the characteristics of our ideal client.

Pros

  • Allows segmenting ideal customers by different categories, achieving a wide list of companies that meet the ideal customer requirements that we set. This list is provided automatically by the system.
  • The software also gives us valuable information about the profile of the companies to know them better when we approach them with a sales proposal; such as their objectives, key contacts, and more.
  • It has integrations for CRM such as Salesforce and automation for marketing campaigns such as Hubspot marketing hub and Oracle cx marketing.

Cons

  • There are errors in its database, such as non-existent phone numbers or expired emails, but nothing that hasn't shown up in other databases we've used and only rarely.
  • If you would allow integration with social networks, the search for customers would be greatly expanded.
  • It would be very helpful if it also allowed integration with Gmail to be able to have in the same control panel access to customers by mail.

Return on Investment

  • We can save a lot of time and effort with this software, since the search time for ideal customers and companies is much less, allowing all our resources to focus on generating sales of our products with those customers found. Undoubtedly our sales have increased and so has our productivity.

Synthio for Appending Data

Pros

  • Extensive search filters
  • Email verification prior to download/charge
  • Helpful customer service who you can work directly with to pull lists. It's great to work with someone who can tell you exactly how many verified leads you could pull without having to use credits.

Cons

  • Lead quality isn't always the best - as with many databases of this nature. We have to expect that we'll have a high bounce and unsubscribe rate when using these leads.

Return on Investment

  • Positive - We've been able to append records and add them to our targeted marketing campaigns.
  • Negative - We've added some junk to our database, as a result, which has affected our deliverability rates.
  • Negative - We did get a complaint and inquiry from one particular record about sending them an unsolicited email.

Alternatives Considered

Seamless and Lead411

Other Software Used

Knak., Nudge.ai