Name: Sys GE
Author: Systhesys Tech

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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Sys GE, developed by Systhesys Tecnologia, is a Sistema de Gestão Empresarial (Enterprise Resource Planning - ERP) and Customer Relationship Management (CRM) solution designed to meet the needs of small to medium-sized businesses. According to the vendor, Sys GE offers a range of features and functionalities that cater to various professions and industries, including retail, manufacturing, service-based companies, e-commerce businesses, and professional services. Whether businesses aim to streamline operations, enhance customer relationships, or improve overall efficiency, Sys GE claims to provide a robust platform to support their goals.

## Key Features

**Fidelização**: According to the vendor, Sys GE allows businesses to create and manage customer loyalty programs. It includes features for point accumulation, reward redemption, and tracking purchase history. The vendor claims that this feature can facilitate customer retention, increase loyalty, and foster long-lasting relationships.

**Landing Pages**: According to the vendor, Sys GE enables users to create customized landing pages for marketing campaigns and lead generation. It offers tools for creating information capture forms and integration with the customer management system. The vendor suggests that this feature simplifies lead generation, enables result tracking, and optimizes campaigns.

**OKR**: According to the vendor, Sys GE enables the establishment and monitoring of goals and key results (OKRs) within a company. It provides features for goal setting, progress tracking, and performance evaluation. The vendor states that this feature facilitates goal alignment with the company's strategy and monitors outcomes.

**Gestão de feedbacks**: According to the vendor, Sys GE allows for assessments and feedback among employees within a company. It includes features for recording feedback, tracking improvements, and developing competencies. The vendor claims that this feature promotes constructive communication, employee engagement, and continuous improvement.

**Gestão de suporte**: According to the vendor, Sys GE enables the registration and tracking of technical support requests and customer service. It offers features for creating tickets, assigning responsibilities, and controlling response times. The vendor suggests that this feature enhances support organization, tracks ticket progress, and ensures customer satisfaction.

**Gestão de contratos**: According to the vendor, Sys GE provides control and management of company contracts, including registration, renewal, and deadline tracking. It includes features for creating contract templates, controlling clauses, and managing related documents. The vendor asserts that this feature facilitates contract organization, proactive actions, and compliance with contractual obligations.

**Gestão de arquivos**: According to the vendor, Sys GE allows for the storage and organization of company files and documents. It offers features for file sharing, version control, and access permissions. The vendor states that this feature provides quick access to information, enables collaborative work, and ensures document security.

**Ecommerce B2B**: According to the vendor, Sys GE enables the creation and management of a business-to-business (B2B) online store. It includes features for product registration, inventory control, order management, and integration with payment systems. The vendor suggests that this feature facilitates business expansion and the sale of products to other companies.

Norada Solve360

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Sys GE

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Systhesys Tech

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Sys GE

Overview

What is Sys GE?