#1 most frequent
United States of America
53.4%428 installations of 802
What is Microsoft System Center Operations Manager (SCOM)?
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.
Categories & Use Cases
Product Demos
Top Performing Features
Threshold alerts
Alerts indicating when critical thresholds have been reached
Category average: 7.8
Database monitoring
Database monitoring means looking for database bottlenecks liable to slow response times
Category average: 7.9
Server availability and performance monitoring
Ability to monitor server availability
Category average: 7.9
Areas for Improvement
Collaboration tools
Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems
Category average: 7.1
Application performance management console
The management console is used to manage monitoring agents and et thresholds, etc.
Category average: 7.6
IT Asset Discovery
Discovery of hardware and software assets on the network
Category average: 6.2
Who Buys & Uses Microsoft System Center Operations Manager (SCOM)
#2 most frequent
Canada
5.4%43 installations of 802
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
5.1%41 installations of 802
Monitor Windows by Microsoft System Center Operations Manager
Use Cases and Deployment Scope
Microsoft System Center Operations Manager used as Windows Monitoring Software. Microsoft System Center Operations Manager addresses the issue we faced in monitoring Windows box, it identifies OS bottlenecks and Applications crashes. We are monitoring Microsoft System Center Operations Manager in our org to monitor Windows servers.
Pros
- Windows OS Monitoring
- AD monitoring
- Application Processes and Services monitoring
Cons
- Cloud Monitoring
- SaaS
- Real User Synthetics
Return on Investment
- Monitor OS and Windows Components
- Application processes and Services monitoring
- Dedicated SQL monitoring
- Active Directory Monitoring
Usability
Alternatives Considered
LogicMonitor
Other Software Used
LogicMonitor, Datadog, OpenText Network Node Manager i (NNMi)
SCOM- The monitoring OG
Use Cases and Deployment Scope
We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the biggest business problem that SCOM addresses which reduces the potential incidents that a customer can have due to an outage that poses huge financial threats, especially during their peak business season or hours. We provide monitoring to thousands of customers who depend on their servers to run their critical apps seamlessly and usually, we resolve the issue before an outage occurs.
Pros
- Server Monitoring
- Network Monitoring
- Proactive Alerting
- Hardware Monitoring
Cons
- Cloud monitoring especially AWS/GCP
- Virtual appliances monitoring
- Slow web console/Operations console. Perhaps a full-fledged web console like MS Azure would be great.
Return on Investment
- Improved revenue
- Exceeded customer satifactions
- Solid NPS score
Alternatives Considered
Nimbus and ScienceLogic SL1
Other Software Used
Nimbus, ScienceLogic SL1, Sophos Intercept X for Server
Microsoft's monitoring solution--the best but still getting better
Pros
- Management and monitoring of Windows as well as Unix/Linux platforms
- Remotely connect to Windows machines and perform administrative task from the console itself
- Even monitors DB applications like MS SQL and provides recommended steps to resolve
- Can create custom dashboards for the NOC team so they can monitor the datacenter with ease
Cons
- Unix/Linux platform monitoring is currently limited since this feature was recently introduced
- System requirements are a bit high, as opposed to other applications
- Could be more secure if System Center Operations Manager is introduced as a virtual appliance
Return on Investment
- Performance monitoring and detection of anomalies has decreased the overall downtime by more than 50%
- NOC team can now monitor critical assets and inform relevant teams with ease, which has improved service SLA by 70%
- With integration with other System Center products we have achieved over 95% business system uptime
Other Software Used
Microsoft Endpoint Manager (Microsoft Intune + SCCM), SolarWinds Virtualization Manager (VMAN), vRealize Operations
Microsoft Systems Center Operation Manager, pricey & powerful
Pros
- Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
- A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
- Allows you to customize your views and workspaces for specific tasks and needs.
- Reporting is powerful and flexible.
Cons
- Pricey for small business platforms
- Setup and configuration are not intuitive for "unseasoned" IT professionals.
Return on Investment
- Allowed us to proactively monitor consumption of resources (storage) to proactively schedule upgrades if necessary
- Allows us to proactively visualize if a server or workstation processor is being over utilized and in need of a replacement, configuration change/upgrade.
- There have been no negative impacts other than the time it takes to get it set up and configured. Knowing what you want to monitor and the thresholds you wish to set take can take some time, but the ROI comes quickly after that.
Other Software Used
AlienVault USM
SCOM to manager all your systems
Pros
- Alerts
- Discovery
Cons
- Clarity events
- Ability to create dashboards
Return on Investment
- We are able to proactively monitor applications and tackle events before they become issues.