Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.
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Reviewers rate Recording highest, with a score of 9.4.
The most common users of Talkdesk are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.