Name: TalkJS
Price: 49 USD
Author: TalkJS

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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TalkJS is a chat API that, according to the vendor, enables product teams to easily integrate chat functionality into their applications. With just a few lines of code, TalkJS offers real-time messaging, a customizable chat UI, and a developer-friendly API. The vendor states that TalkJS is designed to cater to companies of all sizes, from small startups to large enterprises, and is used in various industries, including online marketplaces, education technology, hiring and job platforms, and virtual events.

## Key Features

**Real-time messaging**: According to the vendor, TalkJS provides essential messaging features for effective communication, allowing users to send and receive messages in real-time.

**Pre-built chat UI**: TalkJS offers a pre-built UI that, as claimed by the vendor, simplifies the process of adding chat functionality to websites and apps. The UI is highly customizable, allowing developers to tailor the chat design to their specific requirements.

**Customizable design**: With TalkJS Themes, developers have control over the styling, layout, and document structure of chat messages, as stated by the vendor. This feature allows for a unique and cohesive chat experience that aligns with brand and design preferences.

**Developer-friendly API**: TalkJS provides a developer-friendly API that, according to the vendor, allows for easy management of users, conversations, and UI elements. This API enables seamless integration with existing systems and customization of chat functionality.

**Multi-language support**: The vendor claims that TalkJS supports multiple languages, enhancing the user experience by allowing communication in preferred languages and reducing language barriers.

**Channels, groups, and topics**: TalkJS enables users to create channels, groups, and topics to organize conversations, according to the vendor. This feature facilitates focused discussions and easy navigation within different chat contexts.

**Online presence indicators**: According to the vendor, TalkJS provides online presence indicators, allowing users to see who is currently active and available for chat. This feature enhances real-time communication and improves user connectivity.

**In-conversation search**: TalkJS allows users to search within conversations for specific messages or keywords, as stated by the vendor. This feature saves time and improves productivity by enabling easy retrieval of past conversations.

**File sharing**: According to the vendor, TalkJS supports file sharing within the chat interface, facilitating collaboration and seamless exchange of important documents or media files.

**Notifications**: TalkJS offers a robust notification system, according to the vendor, keeping users informed about new messages and updates through various channels, including push notifications, email, SMS, and browser notifications.

Basic

Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services.  Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.

Chat Ruby 10

Chat Ruby 30

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Call Ruby 100

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Ruby Virtual Receptionist Services

BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

Pro Plan

BotStar

TalkJS

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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TalkJS

Overview

What is TalkJS?