The vendor provides Talkwalker as a social listening and analytics company that they state is presently used by over 2,000 brands and agencies to optimize the impact of their communication efforts. They aim to provide companies with an easy-to-use platform to protect, measure, and promote their brands worldwide, across all communication channels.
Talkwalker's social media analytics platform uses AI-powered technology to monitor and analyze online conversations in real-time across social networks, news websites, blogs and forums in 187 languages. Talkwalker has offices in New York, Luxembourg, San Francisco, Frankfurt, Paris and Singapore. It is also the home of Talkwalker Alerts, a free alerting service which the vendor says is used by over 500,000 communications and marketing professionals worldwide.