Tango Card Reviews

8 Ratings
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Score 9.3 out of 100

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February 14, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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We use Tango as our digital rewards management provider connected to our online consumer panel platform (through FocusVision Kinesis Panel). Using Tango's API our panelists redeem points earned for projects on our platform towards a Tango Card that is redeemable wherever they want. It's being used only for 1 consumer panel managed by my organization with about 18,000 users. It's very hands-off in terms of how the redemptions work so that is a great thing not to have to worry about. Since it works well enough to not need user support and is intuitive enough for the non tech-savvy it saved me a lot of time in administering.
  • Rewards Genius backend is well organized and easy to start campaigns or run reports.
  • Onboarding was relatively pain-free.
  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
Having had the exact same setup with Giftbit's API, Tango Card is very well suited to be your online rewards mall provider to a consumer community. It also functions well for manual campaigns where you need to send a batch of people a set amount of incentives. Cannot immediately think of flaws or situations where I wouldn't recommend using it.
Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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What is Tango Card?

Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with easy-to-use technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to maximize impact. Tango Card also provides expert support rom program consulting, to set-up, to customer support for every reward recipient.

Tango Card Features

Has featureRESTful API
Has featureCall a catalog of 100s of E-gift cards, Prepaid Cards, Bitcoin, Donations
Has featureCreate and fund accounts by API to support enterprise applications
Has featureAccess account information and reporting by API
Has featureResend rewards on demand via API

Tango Card Screenshots

Tango Card Videos (2)

Tango Card Integrations

Marketo, Zendesk Support Suite, Slack, Zapier, Multiple Enterprise Applications, Salesforce

Tango Card Competitors

Giftbit API, Virtual Incentives API, Incomm API

Tango Card Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Only One Edition$0You only pay for the incentives
Delivery to an Individual$2.00Per Card
Delivery to a Corporate Addtess$2.00Per Card
SaaS EditionPricing DetailsTerms
Only One Edition$0You only pay for the incentives

We provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.

Tango Card Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
50%

Tango Card Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Tango Card Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Global
Supported Languages: Global